Urban Decay
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Urban Decay
Urban Decay was born in Southern California in 1996, when we disrupted the industry's sea of pink-dominated counters. Badass cruelty-free, high-performance makeup. Reinvention over perfection. Inspiration without replication. Kindness over cruelty. Unsubscribe from beauty telling you to be pretty. Be whatever you want to be.

From our iconic Naked Eyeshadow Palettes to our award-winning eyeliners and mascara, we're known for our love of color and constant reinvention. More Vice is never enough. From understated neutrals to shockingly bright hues, we've got creamy, hydrating lip color and long-lasting, glossy tints.
Services
Freak and Rockstar member levels of UD Beauty Junkies get FREE shipping with every order (Rockstar members get 2 Day shipping!), plus a ton of other perks. Joining is quick, easy and FREE; just sign up here. Not ready to commit? Get free FedEx SmartPost or free shipping on all orders of $50 or more (excluding taxes and any applied discounts).
If this was a popularity contest, these Urban Decay best sellers would take the top spot. Once you try these fan favorites, you can't live without 'em. Stock up on our best-selling and award-winning eyeshadow palettes, waterproof eyeliners, lipsticks, foundation, eyeshadow primers, makeup setting sprays, and more.
Shop all the new makeup and beauty products from Urban Decay. Create endless eye looks with versatile eyeshadow palettes and waterproof eyeliners. Add an instant swipe of color with creamy, high-pigment lipstick. Prime, perfect, and set your skin with our longwear foundations, concealers, and makeup setting sprays.
A futuristic vegan eyeshadow palette with 12 dreamy, shimmery neutrals, mattes, iridescent glitters, and reflective duochrome shades. The Naked Eyeshadow Palette family has a new vegan lineup-Naked Cyber is inspired by future tech, cyberspace, and virtual reality. Level up your eye looks with buildable neutrals in satin, matte, shimmer, metallic, glitter, and duochrome finishes, all featuring the velvety, ultra-blendable Naked eyeshadow formula.
The more UD Beauty Junkies points you earn, the more benefits you'll have access to and the higher you'll rank. Each level comes with an insane amount of perks, but the higher you get, the better it is. Earn 100 points within a calendar year to unlock your first UD Kickback worth $10, redeemable after your first purchase.
Reviews (18)
Angel MrPotter Zambrano
Angel MrPotter Zambrano
Dec 11, 2021
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Terrible customer service
I was charged but the package was never shipped
One month later not a single response.
Do not recommend
Eric Lyng
Eric Lyng
Aug 05, 2020
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Walked in with horrendous black eye and they helped hide the damage. Great service!!!
Kasea Steele
Kasea Steele
Dec 23, 2019
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I’m unsure of who was there the evening of December 4, 2019, but that pair was the best. I’ve never felt so welcomed at a make up place and they were so helpful and amazing at all of the questions I had for them. I’m a huge fan or UD, I’m an even bigger fan because of them. Thank you for an amazing experience.
Malibu Bradley
Malibu Bradley
Jul 29, 2019
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2 words Vic🙌 and Drea💣
They are amazing always bringing their A* Game
Sara P.
Sara P.
Nov 28, 2017
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Great products, great service, if you have a few dollars to splurge in your makeup collection this is a very good brand to do it! recommended
Hilary K.
Hilary K.
Jan 15, 2017
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What is there to say about my favorite cosmetic brand that you don't already know? Yes, this location inside Macy's is a MUST visit! Being a girl is already fun, but then you get to add a free makeover, some awesome chat with the artists & look beautiful all day - yes, please! Sign me up honey! Who wouldn't want that?

I've been coming to this location for years, but felt compelled to finally write a review based on the excellent customer service I got from Cesar & Kaitlyn. Thank goodness it was a slow morning there, because I had a million questions, wanted tutorials
Elizabeth L.
Elizabeth L.
Dec 16, 2016
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Their products are the best and service is exceptional. Fun personalized service in a clean glamorous space. I felt sexy and confident after my long overdue makeover. Cesar was super awesome and so was the other lady. Will recommend to all my friends. !!!
Katy D.
Katy D.
Jul 17, 2016
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I just had one of the best experiences at Urban decay at Macy's!

I wanted to grab a few new high quality brushes from Urban Decay and I was surprised to see that they were having a sale since they just launched new pro brushes!

I was immediately helped out by Leanna, who was super helpful and friendly to accommodate my needs!

She patiently explained all the different brushes and their uses! I ended up buying 5 brushes and she also recommended some other products like the Staying Spray !! I am always on the hunt for new products and she helped introduce all the new amazing products of
Jonah V.
Jonah V.
Feb 29, 2016
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I was greeted immediately when I walked up to the counter. The girl behind the counter was very friendly and easy to talk to! Another girl walked up as we were talking and she was also really nice! I wish I got their names but they were working on 2/26/2016 around 3:30PM. I am closer to the Oakridge one but the customer service here is better! Thank you ladies! :)
Andrea M.
Andrea M.
Jan 09, 2016
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Always go to this urban. Ok truth be told, they can be a little pushy but it's so easy to go into to Macy's and 5 mins later leave with the makeup you want and they store your colors and previous items. Way easier than going to Sephora
Bernadette P.
Bernadette P.
May 03, 2015
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If you're finding a place todo a full face makeover, this is the place! I recommend to schedule an appointment with Dre aka Megan. She is truly amazing. She was able to do a wedding appropriate makeover while keeping the whole makeover process fun. She's easy to talk to and you can tell she knows what she's doing. Her technique is quite unique. She does the eyes first then the foundation then finishes with the eyebrows. Trust me her technique works!! I had a lot of compliments on my makeup & totally recommend Dre.

I've been to Mac & Sephora for full face makeovers,
Veronica C.
Veronica C.
Jan 25, 2015
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I walked in and was greeted very nicely by Cindy! I was going out for a birthday celebration and wanted to have my make up done she said she was free to do my make up and I loved her make up that she had on so I agreed and came back in 30 minutes for my appointment. We had the best time doing my make up she took her time and we were having such a good time laughing and chatting! I showed her a photo of make up look I was going for and she went beyond my expectation! I will be recommending her to all my friends and returning to her in the future for my glam needs!
Annette D.
Annette D.
Dec 21, 2014
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Thank You Jade at Westfield Valley Fair Macy's Urban Decay! You did an awesome job on my daughters makeup. You showed her and I how to apply and touch up! I was impressed how great the product is! Thank you again!
AprilJoy R.
AprilJoy R.
Feb 07, 2014
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I love UD! Megan the blonde one (Since there used to be two Megan's) is my go-to person whenever I have special events, questions to ask or if there's any new products or events going on - I go to her! She's an awesome makeup artist and what I love the most is that she's so detailed and friendly! I remember when I first transitioned into UD makeup I didn't know a lot about their products and she helped explain to me what this does and what color fits for me. Which gives me another reason for what I look for when I'm shopping for anything is excellent customer service
Tram N.
Tram N.
Aug 26, 2013
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I love Urban Decay; I have the Smoked palette I got at Sephora but it has been almost a year and I haven't made any improvements on my outer appearance. Not only does this beauty tendency takes time, it takes a lot of money, too. I bought 3 things and it totaled to a little over $110.

Friendly girls that seem to know the products but based on my single experience here, the girl isn't meticulous so when I left, I realized that my lashes were not put on evenly. I wonder how many folks I passed that saw but did not point out the obvious. OK, maybe I'm a little too critical but
Angeline K.
Angeline K.
Jan 26, 2012
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I'm not surprised there is another positive review for Jackee. And she didn't even do my make-up :)

This Urban Decay is small (located inside a Macy's), but I love it! Even when the Naked1s were sold out at Sephora this UD always had plenty in stock. They had a Naked2 launch event recently because they were selling the Naked2s at the event a day early and they were giving out free gifts. The problem was, I pre-ordered my Naked2 palette and wanted to cancel my pre-order if I could get it in my hands earlier. I explained the whole situation to Jackee over the phone and she was so
Jenny S.
Jenny S.
Oct 04, 2011
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All I have to say is JACKEE is the absolute best for me. The staff here is really nice and friendly. I prefer to have Jackee do my make up. Here's my update:

I was late from getting my hair done and was late for my appointment. Jackee was able to squeeze me in plus on top of that she recognized me right away. (she knows her customers) Let me tell you I was grumpy for being late and still having to get ready to go to a wedding.

As soon as I sat in that chair and she started doing her magic, I calmed down from my high horse. She suggested these amazing eyelashes ( everything she suggests
Enza P.
Enza P.
Apr 04, 2011
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I absolutely love Urban Decay. I gotta admit I was a bit of a non-believer at first. I tend to be picky at make-up. Don't believe all that you hear about make-up!! Just because they sell it at Sephora or a major store, does not mean you should affirm it's quality.

My usual brands are The Balm, Kat Von D, and sometimes MAC. I started to take an interest in Urban Decay when a friend of mine bought the Naked Palette. It consists of a full size brush, primer, and 12 eye shadows. For under $50. Fabulous quality.

Honestly this make up speaks for itself. It does cost a little bit more than