The Crossland Team at Bramlett Residential provides Austin Real Estate clients with Residential Home Sales, Professional Leasing, and Investment Property services. We are a small Team with decades of experience and knowledge in the Austin real estate market. We love helping others navigate the often confusing world of Central Texas real estate.
Our approach is service driven, experienced-based and delivered with a fiduciary mindset. We focus on you, providing you with a level of representation that goes a step above. No matter your category of Buyer, Seller, Landlord or Investor, you too will benefit from our proven and documented experience and knowledge of the Austin real estate market, and friendly professional approach to meeting your real estate needs.
Our approach is service driven, experienced-based and delivered with a fiduciary mindset. We focus on you, providing you with a level of representation that goes a step above. No matter your category of Buyer, Seller, Landlord or Investor, you too will benefit from our proven and documented experience and knowledge of the Austin real estate market, and friendly professional approach to meeting your real estate needs.
Services
Below is a summary of the professional background and experience of the Crossland Real Estate Team. Though Bramlett Residential is a medium sized local real estate company, we are a small team working within it. You will always work directly with one of us below, benefiting from our local knowledge and years of Austin Real Estate experience.
Southwest Austin offers some of the best neighborhoods and schools in Austin. Circle C, Legend Oaks, Village at Western Oaks, Meridian and Sendera are some of the great neighborhoods you'll find in the 78749 and 78739 zipcodes in Southwest Austin. Maple Run and West Creek are more affordable older neighborhoods.
This demand has pushed housing prices up in Westlake, much higher than the median price of the greater Austin metro area. Homes generally start in the $400K range (condos are cheaper). Steve and Sylvia call Westlake home, living in the Woodhaven neighborhood, which is one of the only neighborhoods walkable to "all 3" school levels, including Cedar Creek Elementary, Hill Country Middle and Westlake High schools.
The Heart of Austin is the 78704 zipcode in South/Central Austin. The true, authentic Austin vibe emanates from the 78704 zipcode. For non-locals, the '04 zip is the area of South Austin just south of downtown. It boasts the SoCo (South Congress District), Restaurant Row on Barton Springs Rd.
Zilker Park, Barton Springs pool, the once cheap "laid back bohemian" but now chic/mixed neighborhoods of Travis Heights, Bouldin, Zilker, and Barton Hills, to name a just a few few.Its northern boundary is Town Lake and the Congress Bridge, beneath which lies the home of our infamous bat population.
Zilker Park, Barton Springs pool, the once cheap "laid back bohemian" but now chic/mixed neighborhoods of Travis Heights, Bouldin, Zilker, and Barton Hills, to name a just a few few.Its northern boundary is Town Lake and the Congress Bridge, beneath which lies the home of our infamous bat population.
Fantastic greenbelt custom home, located in the gated community of Woods of Greenshores! This quiet community is just minutes from walking trails at Emma Long Park, and boating on Lake Austin. Super private, meticulously maintained home, at the end of a cul-de-sac, on a acre lot in highly sought after Cat Mountain.
Reviews (27)
Holly G.
May 12, 2020
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I've been meaning to write this review for awhile, as I had such a horrible experience with Steve as a renter. Similar to other reviewers, I've never been so disrespected. Steve is extremely rude, was extremely difficult to work with, was very belittling, and mansplained to me the role of a property manager when I have myself owned and rented out a house before. He tricked me into thinking that he was the kind of property manager that cares about working with people and their circumstances, which was one of the reasons I chose that house. He was very hard to work with when I had to relocate
Leeja Nunez
Nov 12, 2019
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Peter Price
Dec 07, 2018
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I have been a small investor in real estate for over 10 years, and have never encountered an agent as good as Steve Crossland anywhere.
I live in Australia and took a risk in 2008 to purchase a nearly new house in Austin, Texas through Crossland Read Estate.
Over the 7 years we owned the property, Steve kept us informed of everything that happened, communicated clearly about cashflow, and made sure that the property was managed as if it were his own property.
I could not recommend them more highly.
I live in Australia and took a risk in 2008 to purchase a nearly new house in Austin, Texas through Crossland Read Estate.
Over the 7 years we owned the property, Steve kept us informed of everything that happened, communicated clearly about cashflow, and made sure that the property was managed as if it were his own property.
I could not recommend them more highly.
Josie K.
Nov 01, 2018
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Crossland Real Estate/Property Management has been so good to my roommates and I from the time we applied to current-day three years later. Maintenance (for renting a home) comes asap, nearly the same day sometimes. Our rate has been fair over the last three years, especially for the location in South Austin. We are very grateful and am excited to renew for another year! Keep up the great work and making the residents happy Mr. & Mrs. Crossland!
Edward C.
May 14, 2018
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My wife and I had a wonderful experience using Julie Stokley when purchasing a house in Austin. Julie is very friendly and made us feel like we were her only client. She returned calls quickly and got us more information than we asked for. She guided us through the inspection process and was there for both inspections. We found her to be very informed and experienced with the Austin market and honestly we feel we could not have found a more professional person to get the purchase closed.
Edward and Mary C.
Edward and Mary C.
Mark F.
May 12, 2018
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My wife and I had the pleasure of working with Julie Stoakley in our investment property search. She's an investment property owner herself, and fully recognizes the unique characteristics of single- and multi-family rentals, and the economics behind that decision. Over the course of the past two months, Julie proved time and again, her professionalism, attention to detail and willingness to go the extra mile. Halfway through our search, we changed our parameters from investment property in Austin to investment property on Lake LBJ. Some realtors would have taken that as a sign that we
Danny P.
Mar 07, 2018
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Brian M.
Feb 11, 2018
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I had the displeasure of working with Steve Crossland both as a tenant and then we decided to buy the home we rented so as a buyer as well. Both experiences were rather unpleasant and I would recommend using anyone else for realty services.
As a tenant Steve is extremely passive aggressive to a childish degree and trying to request any maintenance work the few times we did in the two years we rented was always a hassle and an ordeal. He was so unpleasant to talk to I avoided it most of the two years we rented and luckily only had to do so a few times.
During the buying process our realtors worked
As a tenant Steve is extremely passive aggressive to a childish degree and trying to request any maintenance work the few times we did in the two years we rented was always a hassle and an ordeal. He was so unpleasant to talk to I avoided it most of the two years we rented and luckily only had to do so a few times.
During the buying process our realtors worked
Josephine Talley
Jun 23, 2017
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This will be my third year living under Crossland Team Real Estate/Property Management. My roommates and I are extremely grateful to have such a wonderful management team over us. The home is great, in the 78745, and very, very reasonably priced. Especially for South Austin. With renting a house, initially I didn't know what to expect with maintenance. I thought the turn around time on a service request would take days. Not even the case at all. They have a maintenance vendor out as soon as they can. Mostly the same day! I'm lucky enough to have found Crossland on a whim just driving around looking
E. B.
Aug 13, 2016
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We tried contacting Crossland Leasing & Management several times to view a house we fell in love with on Zillow (10911 Sierra Oaks). We even drove by it first. We were unable to make the online times, so tried calling. After trying a few times in an hour or two and getting a recording, we finally got someone. He sounded super irritated, asked when our move-in date was, and informed us that the house would not be available by the time our move in date was (one month out), so they would not show us the property. He then abruptly asked if there was anything else he could help us with, and hung
Donnell O.
Feb 07, 2016
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I worked with Joe Gage of Crossland Properties to buy an investment property in Austin. The circumstances were extra challenging because I live in the UK and I was buying the property in my self directed IRA. Joe was patient, reliable and communicative in walking through all the specific requirements and constraints. I would highly recommend Joe for any real estate needs you may have. He is honest and straightforward and always keeps his clients needs as his priority.
He also found a reliable property manager to manage the property!
He also found a reliable property manager to manage the property!
Dan K.
Jan 07, 2016
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I have lived in Austin most of my life, and finally scraped together the pennies to purchase my first home. Being very frugal with my money, I spoke with a handful of real estate agents, many who were noticeably eager to "earn my business." Joe Gage stood out from the crowd with his calm demeanor and absolute priority on understanding my goals.
My second concern once moving forward, was having a either a "salesman realtor", one who is more interested in making the sale or alternatively the "lethargic realtor", one that doesn't follow through after you take the
My second concern once moving forward, was having a either a "salesman realtor", one who is more interested in making the sale or alternatively the "lethargic realtor", one that doesn't follow through after you take the
Justin R.
May 05, 2015
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I recently completed purchasing a home with Joe at Crossland. He is as good as it gets. I had an unfortunately lengthy process (6 months) due to a less then satisfactory realtor selling my home in Maryland. Throughout the entire process Joe was more than helpful and pleasant. His advice and understanding of the market is top notch. I would recommend Crossland (if I personally know you I would insist) if you are in the market for buying or selling a home. In an industry where customer service is the name of the game, they have taken everyone to school.
Virginia V.
Jan 14, 2015
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As a service provider to many property management companies, I had many choices for my investment. I could not be more pleased that I chose to work with Steve with Sylvia Crossland. Sylvia represented me in the purchase of my first rental property 9/13. She was very knowledgeable of the market and all processes. I felt we got the best price for a really great property. She was very attentive to all my questions and concerns. The house did not close until the end of October, which is not the best time to lease properties due to holidays....but....Steve leased the property, at the price I
Suraj Varma
Jul 09, 2014
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I will strongly recommend Sylvia Crossland to you as a very hard-working, patient and professional realtor with a excellent area knowledge in the Austin and suburban area. We had a very positive experience overall and recommend her without any reservations.
We're from California and Sylvia helped us purchase an investment property in Austin area last year. She discussed our requirements, price ranges and previewed many homes initially to give us an idea of what we can get for our price ranges. Her area knowledge was excellent and she guided us on which Austin areas to prefer for our investment
We're from California and Sylvia helped us purchase an investment property in Austin area last year. She discussed our requirements, price ranges and previewed many homes initially to give us an idea of what we can get for our price ranges. Her area knowledge was excellent and she guided us on which Austin areas to prefer for our investment
Jay M.
May 23, 2014
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We've been tenants at one of Crossland Real Estate's managed properties for about a year and a half now. We're very pleased to be working with Steve as the property manager. He's been polite, and always helpful whenever we've needed him.
Most recently, our air conditioning went out, and Steve had someone there the same day we reported it. When it was determined the unit needed to be repaired or replaced, the unit was replaced altogether. The installation was fast, and we were back in cooled comfort in no time.
Steve is very responsive, and always professional. Can&apos
Most recently, our air conditioning went out, and Steve had someone there the same day we reported it. When it was determined the unit needed to be repaired or replaced, the unit was replaced altogether. The installation was fast, and we were back in cooled comfort in no time.
Steve is very responsive, and always professional. Can&apos
Sarah Hales
Oct 10, 2013
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Warren Beall
Oct 03, 2013
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I use Crossland real estate as my property manager and I cant say enough good things about how easy hes made renting property out. I've gotten constant updates about my property, the rent is never late and all the issues but the most severe are taken care of by him without troubling me at all. Hes found me nothing but great renters that pay their rent and maintain my house. When I did my walk through after the last renters left it it looked better then when I moved out.
I've heard horror stories about renting your place out but with crossland its been nothing like that.
I've heard horror stories about renting your place out but with crossland its been nothing like that.
Tori Brandow
Sep 26, 2013
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Sylvia is the most amazing realtor I've ever met. I've bought and sold 5 houses and Sylvia is the best! Professional every step of the way, keeps her clients best interests top of mind, extremely efficient, knows how to market a house for sale, excellent negotiator and very supportive throughout the entire process, excellent communication and keeps you fully informed start to finish. Overall, TRUSTED is the word I'd use to describe her because you know beyond a shadow of a doubt everything will be done perfectly even when you are living out of state and she's in charge of your house. She won't
Karen P.
Jun 06, 2013
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Honestly, you can't hire better than Sylvia, because she is tops in the biz! I have never tried to sell a house before and so I was uncertain about the complexity and expense of doing so.
Then Sylvia came on the scene and instantly made me feel at ease, and she took me through the entire process start to finish: She evaluated the house's condition, made suggestions for changes and improvements, contacted various contractors to obtain bids for me to review for certain work items, staged the house beautifully, and the end result was that I had several solid offers on the table after the first weekend
Then Sylvia came on the scene and instantly made me feel at ease, and she took me through the entire process start to finish: She evaluated the house's condition, made suggestions for changes and improvements, contacted various contractors to obtain bids for me to review for certain work items, staged the house beautifully, and the end result was that I had several solid offers on the table after the first weekend
Joseph N.
May 21, 2013
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Steve Crossland initially helped me to get my home in the market for rent. He did a great job and moved very quickly. This was my first time using a property management company to take care of my home. I had a lot of questions and he was very knowledgeable. He was prompt, patient, frank, and honest. I then soon later decided to sell the house rather than rent it out, which he was able to do also. He prepped the house for sale and had it listed within days. The house sold in 24 hours with competitive offers over the asking price! The transaction was done via phone and email and went smoothly
Gabriela R.
Dec 06, 2012
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I wish I had wonderful things to say about them as everyone else, but my first and only encounter with them has left me with a sour taste. I filled out a contact form and asked if they could help me rent out rooms in home.
I got a response asking where the home was located, and after I responded that it was in Round Rock, I got another response saying they don't handle Round Rock. As far as I understand, the description here in Yelp states Austin and the surrounding areas, isn't Round Rock a surrounding are? In addition, the map provided here in yelp clearly shows the Round Rock area
I got a response asking where the home was located, and after I responded that it was in Round Rock, I got another response saying they don't handle Round Rock. As far as I understand, the description here in Yelp states Austin and the surrounding areas, isn't Round Rock a surrounding are? In addition, the map provided here in yelp clearly shows the Round Rock area
Austin Tenant
Nov 30, 2012
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My experience with Steve Crossland was horrid.
We unfortunately leased a property from him last year. After a terrible experience with him, we left a bad review for him. I could go into all the false accusations and untrue defamation he has strewn across the internet against myself and my family in retribution for my bad review, but that is not why I'm am writing this review.
I am writing this review because he has taken our personal, private, and privileged information that we put on our rental application and has unethically used it against our private company. In his vindictive manner he wrote
We unfortunately leased a property from him last year. After a terrible experience with him, we left a bad review for him. I could go into all the false accusations and untrue defamation he has strewn across the internet against myself and my family in retribution for my bad review, but that is not why I'm am writing this review.
I am writing this review because he has taken our personal, private, and privileged information that we put on our rental application and has unethically used it against our private company. In his vindictive manner he wrote
David S.
Jun 02, 2012
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My wife and I own a house in Austin but live in Seattle right now. I'm in the real estate business so I know a good manager/broker when I see one. We are so lucky we found Crossland to work with in Austin!
Steve is an outstanding property manager. He is fair to tenants and owners alike. He has created leases which are fair and protect everyone involved. His high standards for maintenance and repair of the house make sure the tenant has a nice, well maintained home. And yes, he does hold both sides to the details within the lease (and why should they not be...we all read them and sign them
Steve is an outstanding property manager. He is fair to tenants and owners alike. He has created leases which are fair and protect everyone involved. His high standards for maintenance and repair of the house make sure the tenant has a nice, well maintained home. And yes, he does hold both sides to the details within the lease (and why should they not be...we all read them and sign them
Amber T.
Sep 20, 2011
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Current Tenant in Leander with a broken A/C - First, THANK YOU STEVE for such a quick response to our repair request. I submitted it around 10:00 p.m. Sunday night and you responded by 7:30 a.m. the next morning. Second, I wanted to tell you that I thought both the representative who checked the old unit yesterday and the reps that installed the new system today were all very polite and worked efficiently with little or no disturbances to me or my family's regular routine. Also they left no mess at all and you can only tell they were here by the new thermostat that sits on the wall where
Kevin P.
Jul 11, 2011
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Steve has managed our rental properties in Austin since we left a year ago. We've been very pleased with his services. He is thorough, thoughtful and has taken care of everything for us. We just get an electronic statement in the mail and the rent via EFT, without having to spend any of our time trying to manage our properties from far away. Recently, both properties needed some of the inevitable upkeep - a dying tree and a dead AC - Steve proactively took care of it by making very reasonable decisions at very short notice.
We've recommended Steve to other friends in the same position
We've recommended Steve to other friends in the same position
B. B.
Jul 07, 2011
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Steve and Sylvia have managed my rental properties since I became an accidental landlord in 2005. During the screening process Steve stood out as being knowledgeable, professional and experienced.
The Crossland Team have been an excellent choice in savings of time and money, but more importantly handling legal, maintenance and tenant issues with zero unpleasant surprises. I receive monthly professional statements on-line, prompt responses for ad-hoc queries, market analysis for investment options, and enjoy reading the well informed blog entries. The Crossland Team has exceed my expectations
The Crossland Team have been an excellent choice in savings of time and money, but more importantly handling legal, maintenance and tenant issues with zero unpleasant surprises. I receive monthly professional statements on-line, prompt responses for ad-hoc queries, market analysis for investment options, and enjoy reading the well informed blog entries. The Crossland Team has exceed my expectations
