DermgroupNYC
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DermgroupNYC
If you are looking to improve your body's overall feel or appearance, we offer a variety of services to meet all of your needs. Our board-certified doctors are highly trained in nonsurgical techniques for face and neck rejuvenation. While we offer a variety of cosmetic services, our medical dermatology services are aimed to decrease any acne scarring, treat skin cancer, and manage any skin disorders.

Dr. Omar Torres is a Board Certified dermatologist, as well as a Mohs and cosmetic surgeon. Dr. Torres completed his dermatology residency at Columbia University's St. Luke's-Roosevelt-Beth Israel Medical Center in New York, where he currently is an Assistant Attending and served as Chief Resident.
Services
At DermgroupNYC we are committed to providing the highest quality of care for our patients by diagnosing and treating medical and cosmetic dermatological conditions. We provide a comprehensive range of services that range from Laser Treatments to Liposculpture procedures. Once the patient has been diagnosed, treated, and stabilized, our dermatology team will develop a care and prevention program.
Dr. Omar Torres is a Board Certified dermatologist, as well as a Mohs and cosmetic surgeon. Dr. Torres completed his dermatology residency at Columbia University's St. Luke's-Roosevelt-Beth Israel Medical Center in New York, where he currently is an Assistant Attending and served as Chief Resident.
Dr. Omar Torres has been my doctor and my mother's for many years. Dr. Torres is more than a cosmetic surgeon and dermatologist - he is an artist who looks at a face as a work of art. His office staff are efficient, skilled, and well-informed. Erika the office coordinator is amazing and has been a great support for years.
CoolTone by CoolSculpting is FDA approved to increase muscle tone through the use of magnetic muscle stimulation (MMS). The body's response to these mild, involuntary contractions is to strengthen the muscles under the targeted area. We are excited to offer this to our patients who meet specific considerations, including healthy BMI, level of adipose tissue, and muscle definition.
Excess sunlight causes the majority of the visible signs of aging such as wrinkles and brown spots on our skin. These brown spots are the result of exposure to the sun's ultraviolet rays, and range in color from light brown to red or black. As we age, it becomes more difficult for our skin to recover from sun exposure, and age spots are very common for people over 40.
Reviews (24)
Glenn Kelly
Glenn Kelly
Jan 22, 2022
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I rarely have to wait long and always feel like I am a valued customer. Everyone is always pleasant and helpful.
Merelys Rosario
Merelys Rosario
Oct 17, 2021
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I have been coming to the 18th St location for about 5 years now and every experience is just as good as the last.. Even through a remodelation they managed to provide great bedside manners & schedule. They take care of all my skin issues!! Thank You Dermogroulnyc team!!! They are really a team playing staff
Reynaldo G.
Reynaldo G.
Aug 12, 2021
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This office really sucks. Please read all the detailed reviews beforehand cause they are all a reflection of nothing but the truth. They don't value patient's personal time away from work. They will TOTALLY waste your time. Again, THEY WILL MAKE YOU WASTE YOUR TIME
Stephanie M.
Stephanie M.
Jun 16, 2021
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I went to see him with my mother who happens to have a lot of skin rashes that cause her to itch.

He proceeded to tell her it's self induced but that she isn't crazy. It's something in her brain ir nerves that is telling her to scratch. Her prescribed her some pills + cream that he prescribed to me for dry skin . Turns out mt mother actually has Polycythemia. He didn't even ask for a biopsy nor a blood test. He just brushed it off as it being in her mind.

They didn't send my medicine until 5 days later. & my lab results for another 7. Highly unprofessional office
Jay F.
Jay F.
Jun 10, 2021
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Dr. Torres is a pro. I had something on my eye lid that needed to be removed. Other dermatologists wouldn't have even tried. He did it quickly, pretty painlessly, effectively and with confidence.
Mark Venaglia
Mark Venaglia
Jan 17, 2021
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Dr. Stratton is an awesome new addition to Team Dermgroup. She can recognize ailments of the skin from across the room. Her detailed eye is remarkable and she understands the messages in epidermiousity. In fact, her positivity is so unshakable, she is a golden gift to the PostCovid NYC medical profession.
Harrinson E.
Harrinson E.
Dec 01, 2020
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It was professional and fast. The covid-19 guidelines made me feel that I was in a safe environment t. Dr. Omar understood my concerns and recommended the best solution for my needs.
Amy Wall
Amy Wall
Nov 30, 2020
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Dr Torres is very skilled - I have total confidence in him. In fact I travel from another state to see him. Erika in the office is also very special. You can feel comfortable in the talent and skill of this team
Natalie Marshall
Natalie Marshall
Jul 03, 2020
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Dr. Stratton is a genius in skin conditions and can diagnose a problem with precision. Great energy and very welcoming. I am glad she is at the Manhattan location and an amazing addition to the Dermgroup team.
Lola
Lola
Jun 01, 2020
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Can do better that simple. Where is Dr Raquel Gomez if anyone knows please tell me. She was the best they had
Alba Cruz
Alba Cruz
Jun 24, 2019
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The front desk ladies are very rude and horrible at their job. The manager extremely nasty and I dont know how they all have jobs anywhere. When I checked in the front desk ladies were making fun of patients looks and laughing. It was a DISGUSTING thing to do. I saw Raquel and she was very nice. I've also seen dr omar and Dr. Jessica and they were also nice but the staff will make me never go back to that practice. Sorry but I will never recommend anyone to go there.
Carmen Rodriguez
Carmen Rodriguez
Apr 17, 2019
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Their good at what they do... friendly doctors and staffs. NO Waiting long, I definitely recommend.
Jonathan W.
Jonathan W.
Apr 17, 2019
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I called to make an appointment, made sure they took my insurance, then when I arrived a week later, and give them my insurance card they inform me that they don't take my insurance. "But I asked you over the phone," I say. "We take United Health Care but not this type of UNH," the lady at the front desk says. "But I told you over the phone exactly what kind of insurance I have."

Nothing. No apology. No explanation for why I wasted an hour coming in from Brooklyn for my appointment. And then she handed me my insurance card back but forgot to give me my drivers
Jennifer McClung
Jennifer McClung
Nov 25, 2018
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I have never felt like a less worthy person by medical professionals in my life. I got scolded, while half naked and after waiting for 15 min, because the receptionist couldn't be bothered to do her job. And then i waswasnt even seen and told to just get dressed and leave since i didnt have a physical copy of the referral, which seems wild in 2018. I can olny say i felt degraded and humiliated.
Angela V.
Angela V.
Mar 28, 2018
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I've been going to Dr. Torres for several years. The office staff is very friendly and courteous. It is always easy to get an appointment at DermgroupNYC. Dr. Torres has a wonderful personality and is extremely thorough. He is profesional, caring, knowledgeable, and personable. He has treated my acne, rosacea and many other conditions. I highly recommend DermgroupNYC to anyone. 5 stars!!!
K. A.
K. A.
Mar 20, 2018
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This is the must disgusting practice I have ever encountered. I have never experienced service on such a repulsive level before - and this was just from calling to try to make an appointment.

If this is the industry standard, if these are the people you are using as the front line for your office, I cannot imagine how gross it is 'higher up.' The office manager "declined" to speak to me about scheduling an appointment because I needed some help navigating the insurance process.

With the amount of people in the workforce looking for decent work, it is repugnant that such disrespectful
Sam M.
Sam M.
Dec 21, 2017
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Just the worst. Another example of the medical industrial complex grinding along. We are cattle to them. Terrible front desk. Disorganized nurses. Rushed doctor. They probably charged my insurance company thousands for this mistreatment. Still no luck getting the prescriptions filled from my appointment a month ago, partly due to pharmacy problems but mostly due to a careless staff at this joint. Don't bother. Whatever you're suffering from will only be made worse by the stress and disappointment this office will bring.
Masha P.
Masha P.
Apr 30, 2017
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I am speechless at the level of damages (physical, emotional, financial) from the care that I received at Dr. Omar's office.
After being treated at this office I needed to go to another doctor to deal with the after effects of the damages that were caused to me by Dr. Omar's practice.
It is unfortunate that this office is part of CIGNA network.

Also- it's true what some of the other reviews say:
The receptions is rude, it takes long time to get prescriptions to the pharmacy, and the doctors are inattentive.
Worst medical treatment...
Review Ny
Review Ny
Dec 14, 2016
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This place was amazing. I took my friend there today for the first time. We were delayed and asked for our appointment to be moved to a later slot. They were incredibly accommodating. The beautiful girl at the front desk was polite. The assistant (forgot her name) was friendly and VERY respectful. The dermatologist Jessica was AWESOME! Did not sense any negativity. I highly recommend this place.
Shannon S.
Shannon S.
May 25, 2016
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I'm not sure why I waited this long to post a review, since Dr. Torres has been my doctor (and my mother's) for many, many years. Dr. Torres is more than a cosmetic surgeon and dermatologist--he is an artist who looks at a face as a work of art. His office staff are efficient, skilled, and well-informed. Erika is amazing and has been a great support for years. Above all, I need to give a major shout out to Dr. Torres: "Thank you, Dr. Torres, for keeping us forever beautiful and forever young!"
Paola M.
Paola M.
May 07, 2015
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First appointment very mediocre, the staff was very annoying talking LOUDLY about their personal lives. I get socializing with your peers but there is also a level for when you are in an open environment with clients in waiting right next to the front desk.

However Dr. Gomes seemed knowledgable.

Second time Dr. Gomes refused to see me because I was 20 minutes late because she was double booked, even though I called ahead of time to warn them.

Frances or Francis, one of the receptionist is also very rude over the phone.

Unbelievably inflexible. Will never ever go here again.
Doug L.
Doug L.
Feb 25, 2015
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1. As everyone else has alluded to, the staff are incredibly unprofessional and unhelpful. Every single time I've gone there I'd had a problem with insurance covering medication and every single time I've had to solve the problem myself because they simply will do the minimum amount of work necessary.

2. I've met Dr. Torres and he is a nice guy, but he's more interested in making money and doing commercial skits than actually helping people. He's NEVER at the office anymore and the only time you do see him is in this commercial that they have on repeat on the
Mark V.
Mark V.
Feb 23, 2015
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Dr. Torres and his entire staff provide highly skilled, efficient, outstanding care. They are detail oriented and very specific- focused, in fact. Not two seconds of your time will be wasted. I've experienced other derm groups prior, so I am quite aware of the superficiality rampant in this aspect of medical care. DERMGROUPNYC, especially when one has skin cancer concerns, has my complete trust.
Erica J.
Erica J.
Aug 07, 2012
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Where do I began on my horrible experience here...

I visited Dr Torres's office last September to have three small tattoos removed. The first session there was pleasant as far as the in office experience goes, but I saw little results. Two of the tattoos are black and the third is blue. I noticed the blue was actually brighter.

I made an appointment to have my next session six weeks after the first. This one was canceled by them a week before the session. They said that they rent the laser machine from another company only once a month and that the laser matching would not be rented