Colorado Springs Bike Shop

When I walked into the store I had been in there for at least 5 minutes and neither of the two "cool" guys behind the counter acknowledged me at all. HORRIBLE CUSTOMER SERVICE EXPERIENCE!!! On the bright side of things because of their rudeness I was able to give my money to Ted's 😁😁

While on my way to the zoo with my 16 month old son, I remembered that I had a flat tire on the stroller and needed helping fixing it with short notice. I called Colorado Springs Bike Shop and asked if they had the tube size I needed in stock and if I would be able to get help replacing the old while I was there. When I arrived, they immediately wheeled my stroller into the service area and installed the new tube... but they ALSO checked the alignment on all 3 wheels and adjusted the air pressure on the other two tires. They had me in and out in plenty of time to make it to our zoo reservation

Took my 'pedal machine' a Stamina pedaler (not a full bike) to the shop to see if they could do anything to fix it. Before I knew it, Rocky was calling me to tell me it was fixed and ready to pick up. I am thrilled to have it back and working. Thanks!

You have to be extremely specific with every detail that you want done here if you hope to get it done right. Took our bikes in for a tune-up and some repairs. My husband asked for a once-over, which in his HVAC tech world means clean and check everything is working, and call about repairs he would suggest to keep everything operating in top condition. In their world that means acknowledge it is in the shop. The shifters are still broken and the chains filthy. It took them a week to do this. I was excited to pick up my bike thinking it would be clean and ride like new. It was incredibly disappointing

My husband Henry and I recently purchased two Aventon electric bikes from this friendly shop. We love the bikes...Colorado Springs no longer has hard hills and we can ride together. So much fun! But we also want to highly recommend the CS bike shop for their excellent service and careful attention to our questions.

I've taken my son's bike here for repairs and had them "tune up" my own bike. Both times the staff was helpful and pleasant. I suggest going here if you want something a bit better than the bikes that Walmart or Target sells.

Horrible attitude at this shop!! Since the son of original owner sold it no good!! Stopped in there today and was told i could not come in due to no mask. Had left mine at work. Good customer service would have been to over me a disposable one. I said well i just order a bike on line. Was told good hope you do. This was said in a very nasty we dont need your business attitude. Another good bike shop gone. Would have gave them negative stares but you have to give one to write review. I have owned several resturants here in town. If i would have treated a customer the way i was treated at this bike

So, I called an hour beforehand to see if they could do a tubeless set up on my wheelset. They associate in the phone said to bring my wheels on down and that it would take 15-20 min. I walk for 45 minutes with my wheelset in hand only to get there and have the mechanic tell me that not only can they not get to it, but they didn't have the parts. I'm sure this place does quality work and sells quality bikes. I personally will never do business with them again.

May 31st I bought an e-bike (an expensive one at that) the salesman said that it was ok for the battery to drain before charging it. But a month and a half after we bought the bike I forgot to charge the battery and ended up going dead. I charged it and now, the bike will no longer go 28 miles an hour (on pedal assist). Top speed whether pedal assist or not, it will not go above 20 miles an hour. I bought this particular bike because it goes 28 mph on pedal assist. So, I called the store and asked for a manager. I told him exactly what I said above and he actually started arguing with me! I was

Great service and selection. They even serve smoothies and root beer?! Even if you don't have a bike, come down here and check the place out. It's a lot of fun!