Located in Austin, Texas, we have over 20+ years of combined experience in appliance repair/installation, residential construction, and other related fields. We are a residential appliance repair/installation company that houses a strong belief that our range of experiences differentiate us from others.
We value the customer experience and aim to exceed customer expectations for appliance repair and installation. We take pride in our work and confidently provide appliance repair/installation at competitive rates, along with 30-day repair and 10-day installation service warranties, and a competitive fee for repair diagnosis.
We value the customer experience and aim to exceed customer expectations for appliance repair and installation. We take pride in our work and confidently provide appliance repair/installation at competitive rates, along with 30-day repair and 10-day installation service warranties, and a competitive fee for repair diagnosis.
Services
We are a company that embrace appliances and understands customer service excellence. We want your appliance repair or installation experience to be like no other. We are knowledgeable with many years of experience and offer expert appliance repair and installation with fast service and competitive rates.
We provide repair and installation service on many major appliances, both gas and electric, including but not limited to:. When you give us a call for repair or installation we will set up a convenient appointment time. Each scheduled appointment will be given a courtesy call 15-30 minutes prior to arrival.
Reviews (7)
Orquidea B.
Feb 18, 2020
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I had a terrible experience with this company. The technician that came out misled me as far as what the repairs would be and lied to me about what I was signing. When I asked to speak to a supervisor, they tried to deny that requires. It was only when I said I would give them a negative review, that a supervisor was available. When the supervisor called me she was rude, would not address the issues brought to her attention, and instead tried to blame me. Now I'm out money for a useless service call.
RESPONSE TO BUSINESS REPLY: There is no ongoing rodent issue in my home. I have filed a complaint
RESPONSE TO BUSINESS REPLY: There is no ongoing rodent issue in my home. I have filed a complaint
Michael D.
Dec 12, 2019
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Bryce from Aesthetic Repairs arrived on time and exhibited excellent communication and completed a professional repair of my Gas Whirlpool Duet dryer. I see a few others have left negative reviews, but my experience was nothing but professional. As a business owner with employees I can understand how an employee may not offer the same level of service as the owner. This may explain those negative reviews. I'd say if you need a quality appliance repair from a qualified person who cares, work with Bryce. He'll take good care of you.
Philip C.
Jul 10, 2018
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This is the most irresponsible company I have ever dealt with in any business. They told me parts would arrive in 10-14 days after their initial diagnostic visit. After more than two weeks no update. When I called to inquire they claimed the parts got lost in the mail. Then they requested more money from my home warranty company to order the parts from another vendor and gave the date range of 7-10 business days again. When I called to get an estimated arrival date after 5 days, I was told there is none because there is no shipping tracking information given by the supplier. Based on Yelp reviews
Christopher L.
Mar 07, 2018
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Nothing but positive comments about my experience with these folks. Bryce was the technician that visited my home twice--once to diagnose the problem and again to install a part that had to be ordered. On both occasions he arrived when he said he would, was efficient, obviously knowledgable, and courteous. I wouldn't hesitate to call this company again.
Westley H.
Mar 01, 2018
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Bryce, the 2nd Co./Tech. sent by Choice Home warranty1st one was Tactical Appliance Repair-gave up on gas leak) decided I needed two parts. After we was here, I could not get him to call me back when I had heard nothing from him after several days. He said one part came in and promised CHW (he would not return MY calls) that the other part( a common screw and gas washer), would certainly be in by "next week"; no part and no answer to my call but he did answer CHW. Promised to call me; did not. Serious lack of communication/unkept promises. And more.
I would NEVER use this co./Bryce
I would NEVER use this co./Bryce
Michelle M.
May 09, 2017
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Kristy M.
Apr 04, 2017
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