Progressions Credit Union
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Progressions Credit Union
This Credit Union has been amazing with my accounts. Their staff makes sure to always call if there is anything suspicious looking in my accounts, they make sure to place a travel exception when I am out of town, and they just take great care of me and my monies. Progressions Credit Union is a local community based business that takes pride in their customers.

It is for this reason that I have maintained my accounts through them for the past 21 years. This Credit Union doesn't only do banking things; they do community events with Costco, the Muscular Dystrophy Association, the United States Postal Service, and many other companies. This Credit Union exemplifies what a community financial institution should be.
Services
Progressions Credit Union, formerly known as Spokane Postal Credit Union (SPCU), was organized in 1928. It was led by Paul Boberg, a Special Delivery Clerk at the Main Post Office in Spokane, WA. The credit union officially became state chartered on 11/27/1933 after the state had passed the state credit union law.
Progressions Credit Union also offers investment protection and a 50% discount on CARFAX when you find the perfect vehicle. Progressions Credit Union offers a variety of services that not only protect your new vehicle(s), but also protects your investment. Learn more on our Investment Protection Page.
At Progressions Credit Union, we care about your financial wellness. That's why we've partnered with industry-leading BALANCE to provide you with free access to expertly-crafted financial education and resources to help with your fiscal matters. And should you need, BALANCE can assist with confidential, no-cost financial counseling services to help you develop a sensible budget managing spending and debt.
Progressions Credit Union offers FREE Checking with options - so you can choose the checking account that's right for you. Whether you keep a low minimum balance or want to earn dividends, our accounts have the convenience of ATMs and online access. 24/7 Access - Online banking with Bill Payer, Mobile Banking with Mobile Deposit, eAlerts and eStatements.
Make your life easier. Get your paycheck, pension or other regular payment deposited, directly into your account - for free. When utilizing Progressions Direct Deposit your check is automatically deposited into your account and this can be a big time saver. NO HOLDS - Money sent electronically is as good as cash, and you can safely use it right away.
Reviews (21)
Chika Onyekwere
Chika Onyekwere
Dec 01, 2021
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I highly recommend Mrs Brenda William to everyone looking for Forex and Bitcoin trader. Words can't describe the wonderful work you did on my trading account, I am delighted I trusted you and gave you a chance to help grow my $1000 in to $13,000 in just a week, Richard my family and I are forever indebted to you for the financial stability you brought to our home, I advice the entire public to invest with Mrs Brenda William contact her via WhatsApp:+1 (805) 491-5639 Email:brendawilliam784@gmail.com.
Romeo Mendoza
Romeo Mendoza
Nov 21, 2021
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Just want to say if you need a car loan, personal loan, home loan or refinance your home do not hesitate to talk to Kevin Spoerl or Erin Rauth. Both are very knowledgeable and have gone the extra mile to make my loan go smooth. I highly recommend them the next time you need a loan. Thank you Erin and thank you Kevin. You both are amazing and very nice. Romeo
Samantha Ferguson
Samantha Ferguson
Apr 24, 2021
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I was on my way to buy a car and I stopped at their ATM to pull the cash off for the cat with my mom's debit card. No where marked around the atm said anything like ATM will not return card while updating. So when I stuck my card in it didn't say anything funny in the screen. But once I put my card in it ate it and said out of order. So I went over to a tellers drive threw line and called to ask how to get my card back because like I said before I was on my way to go buy a car so I despritly needed that money. And they informed me supposedly the guy with key wasbr there and had already gotten in
Rachel J.
Rachel J.
Apr 07, 2021
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Honestly, I would give this place a negative star if it were possible.
First, I have to reset my password every time I log into the painfully archaic website, and I have the password written down.
Secondly, the "website" has been down for maintenance so many times I've lost count, and I just opened my accounts in July.
Thirdly, some of their employees have no idea what they're doing. When I opened my accounts, I expressed I wanted to be signed up for e-statements(there's an actual financial reason for this). I was told no problem. Next month, I get a paper statement and
Shawna Reynolds
Shawna Reynolds
Dec 13, 2020
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I have very much appreciated the service provided at Progressions CU throughout the COVID-19 pandemic. I am a non-member but I do belong to an area credit union. Progressions is the only area CU that still participated in shared branch banking during the pandemic. My CU is not in town or as close as STCU or Progressions. I have had exceptional service and been very satisfied with my encounters with all who work at Progressions. If I didn't already belong to another CU I would definitely become a Progressions member.
Jasmine Perez
Jasmine Perez
Nov 21, 2020
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I wanted to like this credit union. I've had positive experiences with the tellers. I'm so frustrated by their archaic systems. I opened an account here separate from my husband's just for myself. I use this for my own spending money or surprises for him. My account is constantly bouncing around. I plan to close the account tomorrow. Everything bounces due to "insufficient funds" but then give it a day or so and it all levels back out and I see the refunds for the insufficient funds. The balances are completely inaccurate when you have pending transactions. It is beyond frustrating. I'll check
Thomas Peak
Thomas Peak
Sep 09, 2020
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After years of banking with the largest credit union in the Puget Sound area (hint: Boeing Employee's), I found an incredible auto loan rate with Progressions. This was almost 4 years ago. I have had nothing but great experiences with them since. Truly superior customer service and responsiveness. I will never leave them.
Barbara Arnzen
Barbara Arnzen
Dec 16, 2019
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I have been going here for 42 years. Compared to experiences I've had at banks, this place should have ten stars.
They truly treat you well. The very best customer service I have ever had at any business I've ever been to throughout my life.
Barbara Slagle
Barbara Slagle
Sep 16, 2019
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Progressions is efficient, knowledgeable, courteous and friendly. Definitely my go-to for any banking type services and loans in my future .
Shawn Mock
Shawn Mock
Aug 27, 2019
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Progressions Credit Union has been the best banking institution I have ever worked with! The entire staff including Barbara Stout-Henggeler are awesome! I don’t need another a financial institution, Progression’s has it all!
Stacy Alice Poff
Stacy Alice Poff
Aug 15, 2019
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Love the people here! they are so nice and welcoming and understanding. will always do business with them! Barb is an outstanding person and truly cares for her customers!
Desiree Kenney
Desiree Kenney
Aug 01, 2019
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Barbara Stout is an amazing person! The whole staff is extremely friendly and works well with any need you have. I personally recommend using this credit union!
Eyehaightewe Gofuqurcelph Eg
Eyehaightewe Gofuqurcelph Eg
Dec 20, 2018
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THESE PEOPLE WILL HARASS YOU TO COME BACK TO BE A CUSTOMER FOR YEARS. Please read postscripts below!!!!! No money owed on my end, they however have no regard to the damage they have caused me and my family. And still no apology from the coward Herb after 2.5 years.
I received a call from their loan officer/collections department Herb on April 4, 2016, a scant week and a half after my father died. Herb was requesting that I make a decision on an RV loan that was in my father's name that was no where near close to overdue. I told Herb that I hadn't even gotten my father's death certificates and
J. W.
J. W.
Nov 05, 2018
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I love Progressions, they offer all the products the big banks do, but they do it with great service! They treat you like family and I won't go anywhere else.
J. C.
J. C.
Oct 23, 2018
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Old technology and poor customer service are just two reasons they get one star. Avoid this place.
Vicki Kerr
Vicki Kerr
Nov 25, 2017
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Wonderful credit union. They are extremely friendly and helpful. They make you feel as if you are part of there family. I highly recommend this credit union. I have been a member for over 20 years and have never had a bad experience.
Danielle Robbins
Danielle Robbins
Jul 30, 2017
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Absolutely love this Credit Union. Wonderful people. Their customer service is great, their office is kid friendly and they treat you like family. The app is easy to use, and their security features for your account is satisfactory. I get emails every time anything looks suspicious on my account from a real person asking of it's ok to let that transaction through. Free banking, no fees. This Credit Union really is the best.
Savanna K.
Savanna K.
Mar 04, 2017
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I've seen Barb for years and she always provides the BEST customer service. I'm always provided with all the information needed for loans/credit card info/ banking etc. If I could give 10 stars I would!
Vj K.
Vj K.
Mar 01, 2017
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Love Progressions CU, they are extremely friendly and go above and beyond. I was looking for a new car with great loan rates. Barb guided me towards the best deal on my car. It took me awhile to find what I wanted and she helped with thru the whole thing. I have recommend her to all my friends and family.
Trevor L.
Trevor L.
Jul 28, 2016
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Worst banking institution I've ever worked with. They have the most unfriendly user policies and charge customers for every small interaction. They also can't take a debit card from another bank to help make payments. Everything needs to be done the old fashioned way with paper. Oh yes, then they charge you for working with a teller. Their systems go down constantly. Their cards stop working. My money is held hostage. Do yourself a favor and find a more-establish and customer-friendly business.
Christopher W.
Christopher W.
May 20, 2016
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Love these guys! I got a great rate on my car - and they went above and beyond the call of duty to help me. Jason, the guy helping me, even called the auto dealership I was working with to negotiate a better rate for me and to work out all the details. WOW! How does that? I'm very happy with the entire process. Can't recommend them enough.