Focus Mental Health Services

Worst place ever been out of meds for 10 days can never get anyone on the phone left two voice messages no one called back. Had a bad anxiety attack called left voice messages again no call back. The office staff is the worst. Find another doctors office!

Let me just say this...
I don't write reviews unless they are positive. I don't like bashing companies/products because someone else may have a different experience and there are lots of variables to consider for each individual.
That being said...I left this place feeling empty and spent 30 minutes crying in my car before I could pull myself together and drive.
I waited one month for my appointment..counting down this minutes until October 26th. I was struggling with my ADHD and my life was falling apart and I needed professional help.
I got to my appointment and waited 45 minutes past my

Office staff is horrible. They do not send out alerts for appointments or even confirm. Instead they tell you that you must set up all these apps and call them to confirm you appointments. Its like they are all incompetent. DO NOT GO HERE!

If I could give negative review. I tried calling to follow up and after talking to a non helpful useless staff member I tried to email and the dr wasn't even a option. For a month I've tried calling and always get the machine and I'd leave a message but never have a return. I'm struggling emotionally and they aren't willing to work with me. I know a lot and wanted to work with staff but they just don't follow through and don't care about the patient. Avoid this place at all cost!!!!

My experience with the professional staff has been great. The office staff sucks! I've been trying to call and pay my bill and I never get anyone to speak to of even a call back to my messages. There automated attendant references a patient portal but does not explain how to access it! I have to say there is room for improvement.

I have not had a bad experience from day one. I must say that Desiree is freaking awesome at what she does. She has kept her word when reaching back out and has the answer for my questions. She is awesome and my Dr Patrick can't spell the last name is freaking awesome and understands what I am going through. Also the two girl in the front at the GV location. They do a great job and all work as a great team.

Just had my first visit with Dr. Josh Clemmer, and I have to stay that he is amazing! (For background, I am in school to be a psychologist so I usually have some animosity for psychiatrists because they often just immediately throw medication at a problem they hardly understand). He spent 30 minutes asking me tons of questions just for a refill of a medication I’ve been prescribed for 3 years, and wants to do another follow up in a month, and regular follow up’s every 3 months. This may seem excessive to some, but it is BEYOND NECESSARY in this field. Thank you Dr. Clemmer for being so responsible

He literally had his hand holding up his head as I spoke....he made me feel like I wasn't even in the room... The look on his face the whole time was he didn't care nor believe me. then he wrote a prescription strength Benadryl for my severe anxiety....#humiliated#Unseen#unheard

This place is horrible and the staff have no compassion for the patients. It is now July 23rd and I've been Calling for a refill of my medications since July 7th only to be told I've missed three appointments one of which was August of last year another in January of this year and again they say within the last month which by the way they canceled because they called me the day before my appointment and left a message saying they were canceling my appointment if I didn't pay aoff my balance by the next morning. So unprofessional at this point. I've had 3 changes of doctors since I've been there

Horribly suited for military active duty clients. Didn’t have connection to do their tele health appointment via video chat. Had to drive off base to try and get connection got a call through and they no-showed me and charged me $50. Will not be returning due to their lack of grace for a one time no-show and for their lack of flexibility to call rather than video chat for those who work in locations that lack connection.