Mulberry Inn & Plaza
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Mulberry Inn & Plaza
The Mulberry Inn and Plaza at Fort Eustis located in the heart of the Virginia Peninsula has proudly served the community and military personnel for more than twenty years. Located just outside the entrance of Fort Eustis Military base, the Mulberry Inn and Plaza is the ideal hotel for the business traveler, military personnel, or vacationing families.

Busch Gardens is a short 10 minute drive via US 60W or I64 W, as well as Yorktown Beach, Yorktown Battlefields, and Oyster Point at City Center. Colonial Williamsburg, Outlet malls, Hampton VA, and Buckroe Beach are all just 20 minutes from our property. The Mulberry Inn and Plaza is truly in the heart of it all!
Reviews (26)
Laura Kauffman
Laura Kauffman
Dec 22, 2021
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Disgusting. Toilet didn't work. Room smelled funky. Shower leaks and drips all night. Oh! And we watched a dead body being pulled out of a room on a stretcher and loaded onto the ambulance this morning as we were leaving. This place should be condemned.
Stephen Bardsley
Stephen Bardsley
Nov 15, 2021
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Not bad , clean sheets always . Nice people at desk . But if your going on vacation it's a little on the ugly side . Other than that it's great
Philly Bronx
Philly Bronx
Oct 23, 2021
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Very quiet and the bed was really huge, expect for the big water bug in bathroom lol it was a comfortable stay with food not far away
Mario Govea Ii
Mario Govea Ii
Sep 28, 2021
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This place was disgusting. There were stains everywhere. The walls, the doors, the carpets. They don’t do refunds after checking in either. So… if you don’t like the room you get, you’re out however much you paid. Everything was old and antiquated. The tv was tube tv and it had cigarette burns on it; in my non-smoking room. TV glitched too. This place really needs a tune up.
Staff was nice, but that was it.
Meliana Purdie
Meliana Purdie
Sep 23, 2021
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The staff are exceptionally nice and very courteous. The extended stay side is in need of a serious makeover...there's no covering for the lights in the bathroom. The wallpaper is trying to escape, and the beds weren't properly turned down, I found like 4 strings of hair on my sheets.
Katia Gomez
Katia Gomez
Sep 17, 2021
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Family and I booked 3 rooms for 2 nights for almost $700. It has been the worst hotels I’ve ever been to, THE WORST! One of the rooms it wasn’t even ready so they had to give me another one, secondly the sheets on room #2 they were dirty, looked like dried blood!! Hallways had carpet, and it was so filthy! With black stains all over and smelled like mold, in the rooms too! They were centipedes all over the hallway, they even went into the rooms. The next day rooms were not clean! They don’t clean your rooms every day. We booked a non smoking area, and the rooms still smelled like smoke .
Georgia P.
Georgia P.
Jul 12, 2021
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Dirty nasty thieves like the rest of of these hotels

I booked the most expensive room to find dog hair in a dining room chair, I asked 'Karen' to get them out of the room...

I've paid over 2K for this room..

She's trying to get me PUT OFF THE PROPERTY FOR YELLING...

HOW SWAY
Samantha J.
Samantha J.
Jul 10, 2021
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Disgusting !!! You walk in and immediately get smacked in the face with the smell of mothballs, went down the hall to our room and all you smell is weed I could frankly careless if it was a smoking hotel but being put into a room next to someone who's burning when you have 3 small children is a no go for me. Stayed in the room for 10 mins and walked out, garbage wasn't changed, carpets weren't vacuumed, the vent for the AC looks like it hasn't been clean since the place opened, hole punched into the wall I didn't even tear apart the beds like I normally do whenever I go
Susan
Susan
Jun 30, 2021
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Given the value for what you pay, this place isn't nearly as bad as a lot of the reviews say. Plus it's not right next to a strip club. It's right next to a Comfort Inn and there's a club about a city block's distance away from that. There are no elevators. The place is carpeted inside and out, and it's dirty. I walked around in bare feet and they were visibly dirty from the carpeting in the room. The bed was nice and clean, and the room didn't smell. Occasionally the hallway smelled intensely of MJ, which I don't really care about. Rooms also have coffee makers, microwaves, and mini fridges which
Ruka Gilbert
Ruka Gilbert
Jun 19, 2021
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I love staying here. I’ve stayed every weekend for 2 months and the ladies at the front desk are always nice. Dani, she's my favorite, she remembers my face and says welcome back each time I see her. Great staff, great rooms.
Myra E.
Myra E.
May 30, 2021
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We checked in the Mulberry Inn on Wednesday. The service was awful after checking in. The manager seemed offended because we were black. My son and his family was forced to move to a substandard room that smelled of urine The beds was hard as rocks and had millipedes because they had their two-year-old dog with them. The manager raise the price of the room yet they downgraded the room the staff majority white seem to treat us as though we were Low class citizens. I don't recommend the Mulberry if you are a person of color because they have really no respect for people of color so if you
Poptographix
Poptographix
May 29, 2021
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Stayed here for a week and it was very nice for a lower price hotel. The rooms were very pretty big and the beds were super comfortable. The WiFi is free and pretty good quality. Love that they are Dog-Friendly. Staff are super nice and welcoming and were there to help with anything we needed. Would definitely stay here again.
Neil M.
Neil M.
Aug 16, 2020
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This place is a piece of garbage. Drunks standing outside your entrance from morning to night getting drunk, being rude and harassing you. I have no idea why the heck anybody thinks this place is anything but a dump. The rooms are decent and the staff is very friendly but overall this place is like a flop house. This place use to be a place for military personal on TDY. Now is just a ghetto hole where dope fiends live. What a s. show! And there is NO Breakfast due to Covid. What a dive.
Steve M.
Steve M.
Aug 06, 2019
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In town for two nights. No complaints at all. Was relatively cheap. The staff was very friendly. Breakfast was above par for the hotel. Would stay here again!
Steve D.
Steve D.
Jul 17, 2019
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Needed some help with something unrelated to being a guest of the hotel, and John (front desk) really came through. He even called his wife for additional assistance on a Sunday. He made our day. Thanks again, John! Your service is impeccable.
Brandon M.
Brandon M.
Jul 29, 2018
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Although their website says they're pet friendly, not every room is. We booked a studio, studios aren't pet friendly. The website doesn't mention that just certain rooms are pet friendly. They do have a nice "pet area". They put us in another room and discounted the rate. Which was nice until we saw the new room. Floor felt wet and or damp the entire time, seen roaches, and it's not located in the best part of town. Only had two full beds in the room for four people, ended up having to get a cot for an extra $10 a night.
Joanne M.
Joanne M.
Aug 24, 2017
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It's not the Ritz but it was nice and I would stay there again. Some of the rooms are on the second floor and there's no elevator. If you can't do the stairs, I would mention it when you book. If you need extra towels or anything, you have to go to the front desk to get it. But the pool provides you with towels, so that is nice.

The room was clean. No evidence of bed bugs. My family enjoyed the pool, but there was an incident with a filter which left a mark on my husband's back. They said they would handle it.

The breakfast was crowded, but they opened an extra room. There
Andrea W.
Andrea W.
Aug 15, 2016
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Let me start off by saying that the staff was extremely kind and helpful. Unfortunately, we had the worst experience at this hotel. We checked in late on Friday (Saturday morning) and we got room 142. It smelled so musty but we put up with it and went to bed. Now, we did check for bedbugs and didn't see anything. In the morning, we got to really see how bad the room was. There was mold on the chair in the corner, white mold marks in the carpet in front of the bathroom door and around the dresser. When I took a shower it leaked behind the wall and soaked the carpet. I asked to be moved and
Alexander O.
Alexander O.
Jun 14, 2016
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This was hands down the worst place I stayed. The place was dirty and rooms were smoking. Despite the fact that I asked for a non smoking room and they assured me that I would I got a smoking room.
We had to cut our trip short and left early.
Please if you see any other option consider those and keep this as your last resort.
Gail B.
Gail B.
Jan 27, 2016
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I rarely change a star after yelping. It only took a DC blizzard to get us to return to the "scene of the crime" where so many things went wrong on our June '15 visit. The manager told us that she would take care of us if we ever wanted to give them a second chance. When I gave my information, the receptionist remembered our story. It was so unusual that she recalled several things that went wrong during our visit. The most disappointing detail from the first visit was being put in the wrong building.

The second visit was completely different from the first one. We were shown
Misti G.
Misti G.
Jul 13, 2015
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I am the most germaphobic person in the world and finding a "cheap" hotel that is nice enough to stay in takes a lot of research --all while hoping for the best. Hands down an A-okay hotel to stay in. The room was clean and not musty like I read in some other reviews. The bed was clean and comfy. The microwave and fridge were also clean. The bathroom was up-to-snuff clean! There was a hair dryer and ample room to move throughout the room. It's not the Hilton folks, but it will do and I felt safe. Close to Fort Eustis too. There is a nice little breakfast --both hot and cold. Don
Brian M.
Brian M.
Jul 01, 2015
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So as to avoid a long drive home after seeing the sites in Williamsburg, my wife and I decided to get a hotel room in nearby Newport News. Prior to booking a room, we read many reviews and were chary about the many popularly priced places which also carried complains about cleanliness and safety. Thus we opted to pay a little more to stay in a Deluxe King Suite at the Mulberry Inn, as was not far from Busch Gardens, it hosted a substantial complimentary breakfast, it also had an outdoor pool, WiFi, a business center and was not notorious for being unclean.

We had two different room experiences
Va T.
Va T.
May 13, 2015
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The worst!

I have stayed here more times that I would like. The water is usually never warm, the heat never gets hot and the front desk staff is never pleasant. The best thing that I can say is the Security Guard was helpful and considerate. He also is a Veteran so he is okay in my book.
Elizabeth M.
Elizabeth M.
Feb 23, 2015
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This hotel met my expectations and then went beyond!
The staff is very friendly and helpful. They have a continental breakfast, game room, fitness center, and theater room. You can rent movies at the front desk.
The rooms are spacious with wonderful heating units and very clean. They have a mini fridge, a microwave, an ironing board, and on site laundry. After two other hotels I've stayed in on my trip with my husband from fort jackson to fort Eustis this one is astounding and affordable. There isn't food in direct sight, but a short drive down the road and you'll find fast food
J. David H.
J. David H.
Feb 06, 2015
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I stayed here over Christmas, so review is somewhat outdated. I had stayed here and the adjacent property which was a Holiday Inn Express for several years. The HIE closed and the Mulberry took over use of both buildings. However, the staff reported the newer building that once housed the HIE will soon be a Comfort Inn by Spring.

The Mulberry is right off the Ft. Eustis Base making it very convenient for those visiting the area. We have at least an annual swim meet on base and this location works out perfectly.

Parking is not an issue unless they are sold out, then it is tight. The lot remained
Anna L.
Anna L.
Jul 16, 2013
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Easily the most uncomfortable bed I have ever attempted to sleep in my entire life. I had stayed at Mulberry Inn years ago and it was decent so when I had to make a quick trip to Newport News, I thought I would revisit the Inn. What a mistake. The Inn was being renovated, but apparently not anywhere near the room I was assigned. It was so dated and not the cleanest place I have ever stayed. If I hadn't only been staying one night, I probably would have left, but to be honest I wasn't spending much time in the room anyway. Back to that bed - I finally figured out at about 4 am in total