Our office has been serving the Salt Lake and surrounding communities since 1994. Melissa an her team have over 30 years combined experience to assist you with your auto, home, renters and life insurance needs. Proper boat safety starts with these some simple safety precautions, such as taking a boat safety course and knowing the best boat emergency equipment.
For your protection, please do not include sensitive personal information such as social security numbers, credit/debit card number, or health/medical information. Insurance coverage cannot be bound or changed via submission of this online e-mail form or via voice mail.
For your protection, please do not include sensitive personal information such as social security numbers, credit/debit card number, or health/medical information. Insurance coverage cannot be bound or changed via submission of this online e-mail form or via voice mail.
Reviews (9)
Carrie Mae
Sep 11, 2020
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Jason Taylor
Jul 08, 2020
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I have been with Melissa for 12 years. My premiums increased gradually over that time. I got several quotes from other reputable agents that were less than half of what I was paying. I decided to move my autos to another company, but the automatic payment was still taken out of my account. We called and were informed that they would pro rate what we owed and send us a refund check. We received a small check that didn’t make sense to us so I called and asked for explanation and for a breakdown of why we got such a small refund. We did not receive what we asked for and she could not answer simple
Natalia Dixon
Jul 05, 2020
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John Dechand
Jan 01, 2019
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We have been State Farm customers for years, always had a great experience with awesome customer service. Moved to Utah and has been a nightmare since day 1. Reasons below:
-When first establishing with this office, we received 3 statements in 9 days, each one with errors that had to be fixed
-Our statements have fluctuated by ~$30 per month which makes zero sense (at most could fluctuate maayyybe a few dollars)
-Took 8 weeks and 5 phone calls from my wife to this office to transfer our policies to Utah
-Asked at least a half dozen times to add my name to my wife's car (you know, the one I
-When first establishing with this office, we received 3 statements in 9 days, each one with errors that had to be fixed
-Our statements have fluctuated by ~$30 per month which makes zero sense (at most could fluctuate maayyybe a few dollars)
-Took 8 weeks and 5 phone calls from my wife to this office to transfer our policies to Utah
-Asked at least a half dozen times to add my name to my wife's car (you know, the one I
Jose Garcia
Nov 09, 2018
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John Converse
Nov 07, 2018
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Richard Marsh
Jul 14, 2018
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Members of my family have had insurance with Melissa for over a decade, back when her office was near 5300 S & 700 W. I absolutely adore her and I never hesitate to mention that she takes great care of us anytime anyone tries to sell me insurance. Whenever I need to call in they are friendly and helpful, right now she has a knowledgeable employee named Emily that helped me right away.
Linda Collins
Jun 13, 2018
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I recommend Melissa Felis highly. She is a genuine person. She has taken care of my insurance needs as well as been a financial advisor to me. She makes me feel like family. I trust her advice and guidance. She is Beautiful on the outside, but even more important, she is just as beautiful on the inside. She has been my agent since 1996. I also recommend State Farm Insurance. They have taken good care of me as well. Thank You.
Shelley Beckstead
Aug 18, 2017
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Melissa and her employees are the greatest people. They are always so helpful, and they do their best to get you the best rate and coverage. They are honest and forthright and no other insurance company has even come close to the rate/coverage we have received over the years. It is important to me to be treated like a person they care about rather than get some nobody on the other end I am just a number to when I need assistance and advice. I have been with Melissa for over 20 years. Relatives that have dealt with her through me are loyal to her as well.
Her customer service is number 1!!! I appreciate
Her customer service is number 1!!! I appreciate
