Carriers guarantee on time delivery. Up to 5% of shipments arrive late, but filing claims is a hassle, so most shippers overpay. We identify lates and recover shipping costs. We reduce your carrier rates by optimizing contracts according to your actual shipping pattern, re-rating invoices with proposed contracts to discover benefits and pitfalls.
Billing errors happen. Our weekly invoice audit identifies overcharges and credits refunds directly to your carrier account. Refund surcharge and rating errors up to 6 months back. Carrier-provided parcel insurance is expensive. We cut your parcel insurance premium by 40% and speed processing with our claims management service.
Billing errors happen. Our weekly invoice audit identifies overcharges and credits refunds directly to your carrier account. Refund surcharge and rating errors up to 6 months back. Carrier-provided parcel insurance is expensive. We cut your parcel insurance premium by 40% and speed processing with our claims management service.
Services
Direct-Recovery was founded in 2000 to target a market of shippers underserved by third party logistics firms. We developed a scalable platform to deliver enterprise level parcel audit services to large, decentralized shippers. We then packaged the same technology in a solution to serve smaller companies.
Direct Recovery's parcel audit is a must for any company that ships with FedEx, UPS, TNT, DHL and any other parcel or LTL service provider. Regardless of your carrier, Direct Recovery delivers hard and soft savings on a gain-share model that guarantees to reduce transport spend. Hard savings are shipping credits obtained by holding carriers accountable for their service contract.
We securely store and mine your shipping data to help you make better business decisions. Use our reporting interface to cost-code, locate your next distribution center, improve service selection, discover zone-skipping savings, detect fraudulent account use, find bad dim-wt corrections, and more. Use our ad-hoc report writer, designed for non-technical users, to discover and present anything else you may need to know.
Our most common parcel logistic solution is the FedEx or UPS audit, in which we monitor the service performance and billing accuracy. We also work with TNT, DHL, USPS -- most any parcel or LTL carrier. Rule of thumb -- if the service guide offers a performance guarantee, Direct Recovery audits, regardless of the shipper's billing domicile.
Contracts are optimized when they are aligned with your company shipping patterns, your market segment, and even your location. Once we understand your shipping profile through our parcel audit, we are uniquely equipped to model a prospective carrier contract against your shipping history. We can analyze competitive offers through a complete re-rating of recent invoices to see exactly where potential benefits (and pitfalls) lie.
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