Freedom Federal Credit Union
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3X the REWARDS on EVERYTHING! Freedom's Platinum Rewards Visa is ready to reward you for your holiday shopping! Freedom is reissuing all personal and business credit cards with Contactless tap-and-go technology, and a sleek new design. Whatever the situation, Freedom is committed to providing the support you need to see you through.

As Low As 4.99% APR and deferred payments up to 90 Days. Freedom is pleased to offer financial planning and wealth management services through our trusted partner, The Kelly Group. Freedom's Card Manager is a free mobile app that gives you advanced control, convenience, and security over your Freedom debit and credit cards, right from your smartphone or tablet.
Services
Our Cash Management service offers a sophisticated set of secure and convenient online tools to keep your money working 24/7. You can review detailed balance and transaction reports, transfer funds between accounts, perform wire transfers (domestic and international), initiate ACH transactions, view checks, receive customized email alerts, pay taxes, and even set up payroll services including direct deposit for your employees!
Freedom Federal Credit Union Credit Card holders are being issued brand new Visa Credit Cards with a brand new look and feature Contactless tap and go technology. Contactless payments are easy. Cardholders simply tap their contactless card on the contactless enabled checkout. They are also fast and convenient to use in places where customers need to pay on the go.
If your account meets the criteria described below, you will earn 3.00% Annual Percentage Yield (APY) on balances up to $10,000 and 0.25% APY on balances of $10,000.01 and higher. Balances that do not meet the account requirements for a given month will earn 0.05% APY. No minimum balance requirements.
Please see updated security measures below in red.* Appointments in order to complete an in-person transaction are recommended, but not required. Lobbies and Drive-Thrus are accessible during the posted hours below. It looks like there weren't any search parameters in the locations search field. There will be no exceptions to this rule.
3 Upon maturity a Special 25-Month Certificate renews to a 24-Month Regular Share or IRA Certificate. 4 Upon maturity a Special 55-Month Certificate renews to a 48-Month Regular Share or IRA Certificate. 5 Upon maturity a Special 25-Month Jumbo Certificate renews to a 24-Month Jumbo Share or Jumbo IRA Certificate.
Reviews (9)
Chris Moretti
Chris Moretti
Jan 09, 2022
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Never really had any issues with Bel air on 924. Tellers are friendly, service is quick. Not sure what everyone else here is complaining about.
Chris Burke
Chris Burke
Dec 02, 2021
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They messed up my wire of money The girl did not know what she was doing They corrected it but wasted my time Very annoying
Theresa Beverly
Theresa Beverly
Sep 28, 2021
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Been with this bank for over 5 years now. Best decision I ever made. They are always helpful to assist. With covid happening, the service has remained the same; either through the drive-thru or calling customer service.
John Hall
John Hall
Jun 21, 2021
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Absolutely horrid customer service, banked with for 8+ years, never missed any payments on multiple loans, they mistakenly closed out a credit card that I was attached to that is used for my fathers cancer treatments and will not re open.
Me and my Father had a joined checking out there for a car loan from 2013/2014 ish that was paid off, the account had a few dollars left in it so called to close ONLY the checking account in which they closed ALL of the accounts including his credit card which has absolutely nothing to do with me.
They won’t solve the issue, told him to re apply for another
Eric Simpson
Eric Simpson
Jun 20, 2021
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This bank must really be flush. I've been a member here for years and have used them to buy several cars. I found myself in a unique position as my in-laws are gifting their daughter and I cash to buy a new house. Mind you, it's close to 75% of the purchase price as a down-payment. Freedom wants me to put ANOTHER 5% of my own money down. I don't get this. I'm going to close my accounts with these people. No sense doing business with a credit union if, when you need to make a loan, it's useless.
Nick
Nick
Jun 14, 2021
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I was approved for a loan but had a couple stipulations. I jumped thru hurdles and wasted my time for 2 days to get everything in order just to be told one of the stipulations wasn't good enough. I have perfect payment history and even paid off a loan in the past thru this bank. I will never bank with freedom again.
Iv
Iv
Jun 13, 2021
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Terrible Bank they are not professional at there service, they are absolutely unexperienced as a bank teller. would not recommend it at all.
Laura Dingle
Laura Dingle
Jun 19, 2020
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All customer service has been fine. It’s just EVERYTHING ELSE. Attempting to consolidate my credits cards onto one 0% interest for 15 months card, my funds didn’t transfer for 2 months after opening the card. Now I just have around 13 months to pay off debt. When using their app I didn’t see any of my payments transactions toward the card so I called and waited nearly an hour (even though there are no callers ahead of me) just to hear that they couldn’t see my payments and they didn’t know what was wrong. Went to a branch location I wanted to make a complaint about about the phone customer
Sarah Smile
Sarah Smile
Jun 14, 2020
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No automated number to call to check balance. If you call the 800 number during the day to speak to someone be prepared to be on hold 10 minutes or more and passed from person to person and then told there’s nobody available to help you.