Big Rapids Pennzoil & Auto Repair
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Big Rapids Pennzoil & Auto Repair
Thank you so much for your great customer service! You're the only place I take my car to in town and you always are friendly, efficient and reasonably priced! Repair Center can replace/repair the following: brakes, radiators, ball joints, U joints, tie rods, water pumps, starters, alternators, intake manifold, heater cores, axle shafts & seals, sway bars & links, all types of sensors and switches.

Oil change bays service: air filters, cabin air filters, gas filters, transmission filters, coolant flushes, power steering flushes, transmission fluid exchange, 3-step fuel cleaner, differential fluid flushes, transfer case flushes, grease jobs.
Services
I asked to get my suspensions looked at and annoyingly repeatedly asked if it was free of charge being that i didn't have money for a diagnosis because i may not even be able to afford to fix the problem immediately. They were very helpful, honest, and looked at it for me for no cost.

And as if their amount of understanding and kindness with a customer repeatedly asking for something free wasn't enough, someone even took it upon themselves to click my broken bumper in place which they did not have to do.I could care less to look for a cheaper quote or a closer place out there, because THIS, THIS place right here is a place i want to give my business!
Visit our lube center for your next oil change! NO appointment necessary! You can relax in our newly remodeled waiting area. Keeping your oil changed at regular intervals prolongs the life of your vehicle, keeps your motor clean & keeps your seals lubricated to prevent oil leakage! We also offer FREE check ups and top off of fluids between oil changes.
Here at Big Rapids Pennzoil & Auto Repair, we recommend a power steering flush every 20K miles. This helps keep wear and tear to a minimum on your power steering pump and rack & pinion. In addition, it helps keep the seals conditioned which prevents leaking oil & helps keep noise to a minimum with quieter steering.
We recommend a transmission fluid exchange every 50k to 60k miles depending on the manufacturer. This helps keep the seals conditioned which will prevent from leaking. Also this keeps gear wear to a minimum which will help extend the life of the transmission. This service only takes 15 to 25 minutes and we are offering this for $129.99.
We recommend a Coolant Exchange every 150k miles or 5 years, whichever comes first. This conditions the water pump to extend its life. It also cleans all dirt and debris out of the cooling system which keeps your cooling system performing at its best. This service takes only 15 to 20 minutes and we are offering this at just $99.99.
Reviews (10)
Olivia Presley
Olivia Presley
Dec 26, 2021
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They were nice lol I had no idea what I was doing so thanks for the help 😂 didn't realize you were supposed to just pull in
Nathan Maneke
Nathan Maneke
Oct 25, 2021
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Quality Oil Change, and the staff just keep getting better. Even vacuumed leaves out hood vent.
Jay Jewell
Jay Jewell
Sep 19, 2021
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Fast, plus a free car wash coupon. Prices went up but so has everything else.
Kevin Yarber
Kevin Yarber
Sep 07, 2021
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Great services the lady's there really did a great job and would return for next oil change
Kimberley Gardner
Kimberley Gardner
Aug 24, 2021
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Very nice guys and very efficient at there jobs waiting room is nice and clean don't want to go anywhere else for my repairs
Tim B.
Tim B.
Jul 02, 2021
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They did a great job. Did not try to up charge me for things I do not need. Had front and back brakes done in about 2 1/2 hours. Also very well priced.
Trish Mahoney
Trish Mahoney
Jul 02, 2021
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Phenomenal customer service! These guys got my jeep right in, they were nice and explained everything they were doing (without being asked) and I highly recommend this place
A. Gasmask Bro
A. Gasmask Bro
Jun 01, 2021
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Fantastic service. I usually get my vehicle serviced at my dealership, but they don’t hold a candle to these guys. Went in for an oil change on a road trip with my wife and they cleaned my windshield, topped off my coolant, checked and showed that our fluids were good, checked my air filte, ect. Super nice staff, overall a fantastic experience.
Lynne D. Stewart
Lynne D. Stewart
May 31, 2021
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They went beyond just repairing my power steering. They moved my dead car from the middle of the street to their lot and immediately started working on it. They were thoughtful, reassuring, and efficient. I fully recommend them to anyone. They prices were very reasonable.
Alicia Nicole
Alicia Nicole
Jan 04, 2021
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Top notch service! Zach & his team went out of their way to make sure my car was COMPLETELY done & triple checked over everything before it leaving his shop! Couldn't be happier with Big Rapids Pennzoil & Auto Repair. Thank you!