Brea Towing
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Brea Towing
Brea Towing is a second-generation family business with twenty years of experience in the towing industry. We are very customer oriented and always striving to ensure our customers are totally satisfied with our services. Brea Towing employs courteous, dependable and professional technicians to provide premier Battery, Emergency Roadside and Towing services to our AAA members and loyal customers.

FREE on-the-spot professional installation at your home or office, High-quality, low maintenance batteries, 3 year FREE nationwide replacement warranty, FREE battery test and charging system diagnosis, AAA recycles every battery we replace. Complete Towing Services for more than twenty years, roadside help when you need it, day or night.
Services
Brea towing is a family business, spanning two generations serving Southern California residents and AAA members for over 20 years as a premier emergency roadside service provider. Brea Towing is a family oriented company that has been treating its employees, customers, and AAA members like family since day one.
Spanning twenty years of service to Southern California residents, Brea Towing provides ethical, reliable and professional service to our customers. Our Battery Service utilizes state-of-the-art technology to accurately diagnose your battery-related problems. Best of all, we come to you, whether at home, the office, the mall, or on the road.
Schedule an appointment for any of our services right here. If your service request is within 24hrs we recommend you call 714-773-0100 to request a service. The life expectancy of the average vehicle battery is three to four years. Factors that affect a batterys performance are age, vibration, poor maintenance and temperature.
Reviews (25)
Nicole S.
Nicole S.
Jan 05, 2022
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RUDE RUDE RUDE! i had AAA send me a tow because my car broke down. i was told 45min... i waited close to 2 hours for someone to show up and the driver (Victor) was so rude. didn't even say hi or introduce himself. my tow was refused because of my car. and he talked to me like i was stupid.

i also tried calling when they were late and the phone wouldn't go through! have me the disconnected phone dial tone.

negative stars if i could.
Melissa E.
Melissa E.
Dec 30, 2021
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Had a nightmare of time getting a tow through AAA We were stranded for over 2 hours in the rain! Finally AAA dispatched Brea towing and they were finally able to find us and get the job done! Amber is who we spoke to over the phone to confirm our location and she was so kind and helpful! Kept in communication with us about what was going on with the driver and made sure the driver got to the right location (something 3 other tow companies weren't able to do)! So thankful for this companies diligence and kindness!
Pamela L.
Pamela L.
Dec 18, 2021
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If I could give this company a minus I would I have waited for a tow truck that was supposed to show up at 430 pm it's now 7pm very unprofessional I'm sure glad I don't have my kids with me but I do have their dinner I am so irate at this point it's 50 degrees
Mary N.
Mary N.
Dec 17, 2021
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When your truck breaks down and you wait in the dark when it is raining for the AAA tow truck and you get Brea Towing, don't expect to get help. They were over 1 hour later than their estimate, and the driver looked at the truck and said he would not tow it because it was what he classified to be a commercial vehicle. We pay more to have have Premier RV towing --- how much larger is a Chevy truck with a lockbox in the back than an RV? He said he would call his dispatch to make sure, and very quickly he came back and denied help. So after over 2.5 hours that we waited, he drove away leaving
Lissette R.
Lissette R.
Dec 17, 2021
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Waited 4 1/2 hours from the initial call to AAA. Called dispatch myself to check on ETA customer service reps were rude. I understand it was a busy night but, Once the tow truck arrived it was all good, Michael was professional, knowledgeable and took care of my vehicle. The 5 stars are for the driver Michael. Thank you.
Gerardo M.
Gerardo M.
Dec 16, 2021
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I requested their service and the technician who arrived to help broke a cable that opens the hood of the car after installing a new battery that I bought from them, and he didn't say anything about it until I got to a gas station try to open it to check the water & oil but didn't open, it was in good working condition right before when he work in the car. Try to talk to a supervisor after 5 phone calls that I made, I finally spoke with him, he told me that he'll call me back in about 15 to 20 minutes to resolve the problem but he hasn't return the call is being two days
Katie Anthony
Katie Anthony
Dec 14, 2021
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Anaheim police Dept used this company to tow my car and hold it for 30days. After 30days I was going to pay whatever fees due and get my vehicle back & it's contents which estimated at least $3k(Xmas presents, new phones, new shoes, clothes w/receipts). I had called to check on it right when the 30days was up & they gave me a price. Then I called 3days later, spoke to a lady to verify the price. Called back the next day & the woman on the phone tells me they sold my car 2days ago!! I was furious & asked where my personal items where!? She replied"we threw them away". I said "ok can I talk to your
Dominic A.
Dominic A.
Dec 14, 2021
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Horrible service . One of there drivers lied and said we refused pickup because he doesn't know how to use gps . We've been waiting almost 6 hours it's been a huge disaster
Greg J.
Greg J.
Dec 09, 2021
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My old truck had an electrical issue and was stuck and away from home. Michael showed up quick, dressed clean and professionally, loaded up my grandpa's truck carefully and efficiently, and got me & my sentimentally valued family truck home safely. Extremely satisfied with their service.

Thank you Brea Towing
& dispatch & especially Michael.

Bonnie & Gregory Jakeway
Steven E.
Steven E.
Dec 08, 2021
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Order a truck for aaa and they came quick to my house but then said I needed moving permit. I told them the wheels are not going to touch the ground, because they bought a flatbed. So went to aaa location and got a permit and asked aaa to send them out again. Waited for over 40 mins and they cancel the tow without notifying me. Had to call and find out.
Mercy Sanchez
Mercy Sanchez
Dec 06, 2021
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Worst Company. They were contracted through AAA, provided an ETA then declined the service call and waited over 3 hours. Do not recommended them at all.
Jon Kim
Jon Kim
Nov 24, 2021
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Contracted through AAA, driver never showed up. Called Brea Towing to ask what happened to their driver; their response: "driver couldn't find the address and just left".
They had my cell phone# and contact details but never contacted me about this; speaks volumes of work ethic and lack of professionalism.
My address and home are visible on google maps, I've had many technicians come to this address without any problems until Brea Towing.
Marcos O.
Marcos O.
Nov 20, 2021
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These people have to be missable with themselves.. Rude and power tripping.. Feels like it's a game for them. For sure there is corruption within that company with city contacts the way they exploit people in vulnerable. Shady Family Business.
Regina Armijo
Regina Armijo
Oct 07, 2021
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Amaziiiing customer service via a Hero named Jesse. We were in an intense situation and Jesse was extremely professional and rescued us with his professionalism, he blasted the stress and he replaced it with fun! We are so grateful!
Tash G.
Tash G.
Sep 28, 2021
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Herb of Brea towing was excellent. As a member of AAA, Brea Towing was hired to tow my car after I stalled out. Their service was phenomenal, was on time, professional and Herb was polite & friendly. Herb was hardworking, quick to get the car loaded on his truck, and drove me to my auto mechanic with no problems. Would highly recommend Brea Towing.
Vanessa Cheree Fa'Amausili
Vanessa Cheree Fa'Amausili
Sep 25, 2021
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Got my car towed this morning with you guys through my AAA coverage. You guys sent an excellent drive I think his name was Bernard? I’m sorry if I got his name wrong but it was an older Hispanic man. THANK YOU to him and your company. He greeted me and pushed my car into the street to better access my car. Great customer service. I would definitely use Brea towing again
Jason S.
Jason S.
Sep 25, 2021
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My gear shifter lever snapped rendering my truck un-drivable leaving me stranded.
Luckily I remembered I had AAA service which dispatched the call to Brea Towing. I kid you not the tow truck arrived in 10 minutes and offered to take me straight to my mechanic for the repair.
And the driver was great even telling jokes on the way to drop my truck off. Thanks for turning a very stressful negative situation into a positive experience.
Adam Campbell
Adam Campbell
Sep 24, 2021
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Driver's name was Adam my name is also Adam ironically showed up to my friend's house where I had bought a vehicle off of him truck had expired tags and had to be rolled out of the driveway. Tow truck driver immediately says he cannot tow it with expired tags which I've never heard of and I have had tons of vehicles towed also said that he cannot tow a vehicle that is broke down to a residential address it has to a shop which I've also never heard of was not willing to work with us granted I do give him this he did call his manager supposedly even though I never heard him talk to anybody on his
Jamie B.
Jamie B.
Sep 24, 2021
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AAA contracted these guys out to me when my car wouldn't start. Mershad arrived quickly and was super fast at installing a new battery for me. I was able to get to work on time...what a miracle!!! Thanks, Brea Towing and Mershad!
M. M.
M. M.
Aug 26, 2021
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I thought my initial problem was that my alternator was bad. Adam and Nate came by so quickly to come help me and see what the problem was, and thankfully it turned out that i most likely just need a new battery.
These guys were so kind, so honest, and so upfront about what my issue was. Adam made sure my car was running just fine and helped me with a couple small issues and I was able to drive back home within 20 min. These guys are amazing and will forever get free Starbucks from me for sure 😂 Thank you Adam for everything and if I ever need any kind of help I’ll make sure to call for help
Ryan J. Garza
Ryan J. Garza
Jul 29, 2021
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Way better service than Hadley towing. The tow truck driver Kyle by far needs a promotion. He helped me get my girlfriend's car to her no questions asked. Super friendly, patiently waited for me to call AAA to work out a great deal.
Eric Z.
Eric Z.
Jun 04, 2021
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This Company is A SCAM The tow truck driver must've been on drugs he over hydraulic lift my front end off my car and then forgot when he was taking it off and rolled down the hill and smashed into the building right now nobody wants to Take responsibility of the owner Sam will not give me his insurance so I can file that it's gotten to the point where at I asked to get my car repaired from the damages they did to the point where I had to get a property damage Attorney and not ask for a fix but go for the whole 9 yards.


Please do not let this company take avenge of you
Aaron C.
Aaron C.
May 21, 2021
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After being super polite and patient with them for about two hours, they left me stranded. Literally couldn't be bothered. What really sucks is I've used this place about 4-5x - The last two times the drivers have offered to do it for cash. I didn't say anything.


This time the front desk told me they are sorry but to try a different company. Sorry to whomever the owner is of this place, your employees hate you and show you through how they treat your customers.
Dan O.
Dan O.
Apr 11, 2021
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I gave them 3 stars because the first half was 1 star (should be negative star) and the 2nd half was 5 stars.

We waited over an hour and a half for a tow. The first driver claimed he came by and we weren't there, and that he texted us and called us. That's 3 lies. We were sitting in a small, empty parking lot, with only one entrance, and he never came by. He never texted. He never called.

We called AAA again, they said they would send someone else, and then things got better.

When our 2nd driver arrived, he was friendly, polite, and took excellent care of us. If he had been the
Carro Patrullas
Carro Patrullas
Oct 11, 2020
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One of the best towing service i have received in my life. Brea/California towing service... Has the best tow truck driver i ever meet. Driver name Rudy from brea tow truck #10. Really exceeded my expectations. Requested service from AAA club road side assistance... They send this company to assist my emergency..my car had a broken ball joint... Rudy the driver took the best way to load the car with out causing any extra damage to my car... This a big A+.. To any company who hires tow truck drivers like Rudy don't have to worry about civil liability for property damage... Rudy did the extra mile