Since opening our doors in 1936 at the corner of Trade and Tryon, our family has worked hard to make the jewelry purchasing process a pleasant and easy experience for everyone. We are a team of dedicated professionals that work to keep your best interests at heart. We know that buying an engagement ring is one of the most significant purchases you will ever make, and that is why it is so important to buy from someone you trust!
We are a company that will provide extraordinary service for many years to come and want you to feel confident that you chose the right diamond for the right price! Good Afternoon, I just wanted to take this opportunity to thank the staff of Brownlee Jewelers- University for their awesome customer service and the ability to make my visit a pleasant one.
We are a company that will provide extraordinary service for many years to come and want you to feel confident that you chose the right diamond for the right price! Good Afternoon, I just wanted to take this opportunity to thank the staff of Brownlee Jewelers- University for their awesome customer service and the ability to make my visit a pleasant one.
Services
We are a third-generation, family-owned business that has served the Carolinas for over 80 years. Our eight locally owned and operated jewelry stores have an unprecedented history of full service jewelry operations that are second to none. In addition to our wide selection of brand names and one of a kind jewelry pieces, we offer jewelry and watch repair, custom design, engraving services, and financing and other purchasing options.
Your diamond has been carefully selected for it's quality and value. Having been in business since 1936, and one of the largest independent jewelers in the Carolina's, we compare many diamonds based on the four C's-Cut, Color, Clarity, and Carat weight before selecting the best quality diamonds in each price range.
The Citizen Watch Company of Japan was founded in 1930 and since then, its record of achievement is distinguished by. Alexis Bittar is the eponymous name of the jewelry brand founded by 2010 CFDA accessory designer of the year, Alexis. For over thirty years, the expert staff of jewelers and gemologists at Golden West has supplied the industry with the.
The Citizen Watch Company of Japan was founded in 1930 and since then, its record of achievement is distinguished by many firsts, such as the world's first analog watch, accurate to within 3 seconds per year, and the world's thinnest movement. In 1986 Citizen assumed the No 1 position in world watch production and has remained there ever since.
Alexis Bittar is the eponymous name of the jewelry brand founded by 2010 CFDA accessory designer of the year, Alexis Bittar. Best known for hand-carved lucite bangles, our elegant, yet bold creations have been sought after since their discovery in 1992 by Dawn Mello, Bergdorf Goodman's then fashion director.
Reviews (20)
Bonnie Gordon
Dec 01, 2021
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Daniel Driscoll
Nov 27, 2021
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Chris McAllister
Nov 27, 2021
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Jay Mallas
Nov 13, 2021
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I had searched for a custom chain for a week and went by 4 separate jewelers getting prices and timelines. I came into Brownlee and Melanie beat all of their prices and timelines, it was the smoothest transaction I have had in a long. I looked around and they had the nicest jewelry out of all of the previous stores as well and their prices were also unbeatable. If you're not shopping at Brownlee for jewelry first, you're wasting your time. Melanie was so nice and helpful. I'll be back in about a month to find something for the Mrs. next time, thank you Mel!
Franklin Dilling
Oct 30, 2021
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Tia D.
Oct 17, 2021
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The staff here is extremely friendly and professional. They know their customers personally and make suggestions based on the customers preferences and style. I came in for a repair on a necklace that broke. They gave me a great price in my item was ready when they told me it would be. I would definitely do business with them again.
J.
Oct 17, 2021
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Rosemary Duncan
Jul 28, 2021
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The location in Rock Hill is the best jewelry store ever! I have been a loyal customer since moving to the area 6 years ago and I will never shop anywhere else for all of my jewelry needs! Ever since my first phone call with Melanie searching for the perfect block onyx ring, she went over and above to get the ring for me. And then Rhonda is so helpful picking out the perfect watch for my husband and other jewelry for my family members. Recently I made a family garnet pendent into a ring and Zack assisted in helping me find the exact ring setting I was looking for it. Every time I stop into the
Cheri Beckham
Jul 14, 2021
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Took in sterling silverware and misc. gold jewelry to the Rock Hill store to sell. Melanie took her time looking at each piece. While doing so she talked me into keeping a silver ornament because it looked so nice polished. She also found my father's gold baby ring in the pile. An heirloom that shouldn't have been included. She asked if I was sure I wanted to sell it. I'm so glad she did. Melanie has worked at Brownlee for over 20 years. She was able to answer several questions about other jewelry items in the store that I was interested in. Not once did she try to push me towards more expensive
Tammy Smart
May 06, 2021
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I visited Brownlee Jeweler's in the Rock Hill store a few weeks ago. I was greeted by all three employees as I entered. They were very busy on a weekday mid-afternoon. They made sure to acknowledge all arriving customers while I was there. I was impressed. They do require masks to be worn. I spoke with Zach about replacing the center diamond in my ring (old engagement ring). He and the other associates were friendly, knowledgeable and were able to find the exact stone I was looking for (yellow sapphire). I am so excited about my ring! It's exactly what I was looking for (my birthstone). Because
Ryan D.
Dec 29, 2020
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Best jeweler in Charlotte! They have incredible customer service, great pricing, and beautiful jewelry. They take care of their clients and treat them like people and not just a sale. I visited Diamonds Direct and felt like I was just another sale they were trying to close. Thankfully I decided on Brownlee and couldn't be happier!
Tara M.
Jun 11, 2020
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Came here to pick out my fiancé's wedding band. With COVID going on all employees had masks on and were cleaning surfaces. They spent time with us selecting the ring and finding the correct size. While there we also got my engagement ring resized. AMAZING service. Going to this location, resizes take less time since they are done in store and I had my engagement ring back within a week- it was seized perfectly and all cleaned up looking brand new. His band was ready to pick up just shy of two weeks (we were told 2-4 weeks until his ring came). Both times I came back (to pick up engagement
Lori L.
Feb 19, 2020
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I hate that the other location closer to me closed so I went to this location. The parking lot can be a pain depending on when you come. The staff is friendly and helpful. I came here to get my annual wedding and engagement ring inspected. I got greeted immediately and they inspected my ring. I did browse around for a few minutes and they do have a decent selection of jewelry. I'll definitely come back to this location to get my ring inspected.
Andrew W.
May 07, 2019
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Shellie Foley at the 101 S Tryon St. store in Charlotte has been nothing short of charming and super helpful. I have been to this location a handful of times, and she has dropped what she was doing every single time to help, whether I was spending $15 dollars or $1,500. I got a really good deal for 90's gold that I used to rock and put it towards a beautiful gold necklace for the lady, which I received 50% off of. I highly recommend this store and specifically ask for Shellie if she is around!
Edward B.
Nov 17, 2018
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Alicia F.
Jun 09, 2018
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Mike S.
Oct 23, 2017
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Andrea H.
Aug 06, 2016
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I want to like this place as it's been in Charlotte for so long.
With that said, after 3 disappointing dealings with them, I will not be back.
The first experience they were just pushy and tried to sell me jewelry I said wasn't my taste a couple of times. That's cool, I can get over it.
The last two I brought in jewelry I inherited that I wanted to be plated in Rhodium. The girl who assessed my jewelry said it was all real gold and diamonds. I dropped it off and a few days later got a call it was all ready. Left work early to pick it up - only the bracelet was ready - ready
With that said, after 3 disappointing dealings with them, I will not be back.
The first experience they were just pushy and tried to sell me jewelry I said wasn't my taste a couple of times. That's cool, I can get over it.
The last two I brought in jewelry I inherited that I wanted to be plated in Rhodium. The girl who assessed my jewelry said it was all real gold and diamonds. I dropped it off and a few days later got a call it was all ready. Left work early to pick it up - only the bracelet was ready - ready
Danielle S.
May 26, 2016
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IF THERE WERE ZERO STARS I WOULD GIVE THAT RATING INSTEAD!!
To update my last review; I picked up my rings, and the total was about a hundred and $40.00 to clean three rings and size two. He sized two of them to the wrong size first of all. And one of them that was sized wrong was not supposed to be sized at all! And it was my husband's grandmother's ring that has been passed down in his family as an heirloom. It is irreparably damaged by this because he made it bigger when it shouldn't have been touched at all. My husband is at Brownlee Jewelers right now trying to fix this, but
To update my last review; I picked up my rings, and the total was about a hundred and $40.00 to clean three rings and size two. He sized two of them to the wrong size first of all. And one of them that was sized wrong was not supposed to be sized at all! And it was my husband's grandmother's ring that has been passed down in his family as an heirloom. It is irreparably damaged by this because he made it bigger when it shouldn't have been touched at all. My husband is at Brownlee Jewelers right now trying to fix this, but
Eric K.
May 21, 2014
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I'm a first time customer here. I found this place on yelp while searching for a gift for my wife.
The staff is extremely friendly and very helpful. No one tried to sell me anything I didn't need. They were very attentive to helping me find exactly what I was looking for.
Quality was great and prices were impressively fair.
I'm not a local as I'm in town on an extended business stay. So I was very surprised to be treated so nicely.
I'll most definitely return for another purchase before I leave Charlotte and I'd highly recommend this place.
The staff is extremely friendly and very helpful. No one tried to sell me anything I didn't need. They were very attentive to helping me find exactly what I was looking for.
Quality was great and prices were impressively fair.
I'm not a local as I'm in town on an extended business stay. So I was very surprised to be treated so nicely.
I'll most definitely return for another purchase before I leave Charlotte and I'd highly recommend this place.
