White On White Cleaners
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White On White Cleaners
Back in 2003 like many New Yorkers, we faced a hectic lifestyle balancing work and family. There was no time left for errands such as laundry or dry cleaning. We wanted a cleaner who knew our name when we walked in. Thus White on White Cleaners was conceptualized and the first eco-friendly dry cleaner in downtown, New York was borne. We are a family owned business that provides friendly, convenient service and quality in everything we do.
Reviews (20)
Michael D.
Michael D.
Nov 12, 2021
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Turnaround time on Wash and Fold is counted in days; I would not use them for Wash & Fold service!
G. G.
G. G.
Feb 03, 2020
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Great fast affordable quality tailoring. Needed serious and complicated alterations on a Gucci men’s suit and she knew exactly what and how to do it all perfectly and fast!!
She’s an impeccable tailor. Perfect work! Great prices!!
Nic Farhi
Nic Farhi
Nov 05, 2019
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Lost a unique shirt and denied it. Overcharged and denied it. More incompetent than criminal I think
Songdance L.
Songdance L.
Jul 08, 2019
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Dropped off an expensive blouse to be cleaned. Got it back with huge dark stains. Blouse is completely ruined. They were not even apologetic and kept trying to offer me credit. Unbelievable. Avoid this place.
Robin Sokoloff
Robin Sokoloff
Jul 07, 2019
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The service is terrible, they refuse to clean everyday items, and they don't return clothes when they say they will. They don't even attempt to reimburse for mess-ups. This is the worst cleaners in NYC. Don't patron this establishment.
Jay P.
Jay P.
Jul 05, 2018
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This is unanimously​ the worst cleaners in NYC. I absolutely advise anyone considering coming to this cleaners to go somewhere else. They do not prioritize​ customer service, do a poor job at handling clothes, and overcharge for their extremely low quality of service. Do not come here under any circumstances. You're better off washing and ironing your own clothes.
Leon P.
Leon P.
Jul 05, 2018
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TERRIBLE SERVICE. This is by far the worst cleaners in New York City. I have never experienced poor customer service before spending my money at this establishment. They completely damaged and messed up 4 pairs of my work pants. Not only did they damage my pants but they were completely negligent​ to my situation. The manager was extremely disrespectful and has absolutely no experience in customer​ service or communication skills. DO NOT COME HERE.
Kathleen Turner
Kathleen Turner
Nov 09, 2017
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Do not use these cleaners- they ruined two expensive sheets and shrunk a beautiful French duvet.
Kiet Ly
Kiet Ly
Oct 19, 2017
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A small cleaner on the White Street right off Broadway. The prices are reasonable and service quick and efficient. I usually get my stuff the next day and it's always there. Also free delivery is offered for the neighborhood.
Laura D.
Laura D.
Jul 18, 2017
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After trying this place for the first time, I will never go back. I just picked up two dresses that needed very minimal spot removal. Absolutely nothing was cleaned off the dresses and they look the exact same as before. Such a rip off and will not be returning.
Kiet L.
Kiet L.
Jun 06, 2017
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I always get my dry cleaning and clothes laundered here. They do a great job, and it is always ready when they promise it to be. Clothes come back neatly pressed, clean and fresh. And since they use organic cleansers, your clothes do not come back smelling like chemicals. Prices are the best around. Highly recommend them.
Beth N.
Beth N.
May 14, 2017
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There are too many options for dry cleaning in New York City to go to white on white. Like many of the reviews on here I had clothing damaged by them and they refuse to do anything. They stall, pretend they will do something and then refuse to give your clothing back after they "inspect it". I suspect they have a policy of how to avoid damages for clothing they ruin. Dishonest, poor service and costly if you value your clothing.
Tony N.
Tony N.
May 08, 2017
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AVOID AT ALL COSTS. Don't go here under any circumstances. They ruined 5 of my shirts the second time I used them. I couldn't have had a worse experience with this establishment. Go anywhere else but here. I am still waiting for a resolution with this dry cleaner weeks after them ruining my clothes. They delay, refuse to give back my damaged clothing and now are holding other clothing back, refusing to deliver them. At a loss at this point.
Malcolm Murdoch
Malcolm Murdoch
Oct 10, 2016
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Reliable, fast service. Been using these guys for over a year and I haven’t had any problems at all
Cece Y.
Cece Y.
May 09, 2014
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The owners here were really nice and took good care of my belongings. Average turnaround time = 3 days. As with any place, don't lose your claim ticket!

Prices may vary based on the particulars of each item, but these were my costs before tax:

-wool coat: $20
-scarf: $7

They couldn't clean my small handbag for some reason though. (Something about the third party who takes care of that.) Too bad because that would've been only $13, compared to $50 at some other places.
Kaitlyn Y.
Kaitlyn Y.
Feb 25, 2014
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This dry cleaning is okay.. It is not the best, people only go here because it is the only one near. They don't clean the clothes thoroughly. They send out their clothes. I think their prices for hemming or anything of that sort is ridic!
Adele M.
Adele M.
Jan 22, 2013
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Friendly, honest and reasonably-priced (except for leather, but then leather is always stupidly expensive to clean), with organic cleaning methods to boot!

White on White mark stains with tape so they make sure they address them, and they fixed the bad results on delicate silk I had from an inferior drycleaner (it looked....suspicious to say the least. Not quite Patrick-Bateman-suspicious but pretty bad. White on White fixed it with no fuss and no embarrassment!)

I am surprised at some bad reviews on here because I've been pretty impressed with White on White after bad experiences at other
Mike B.
Mike B.
May 31, 2011
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Based on great Yelp reviews I walked out of my way to drop off my husbands work shirts to be washed and pressed at White on White. He handed one of them back to me stating it was "dry clean only" and he wouldn't wash it, what?! the sign on the door says "DRY CLEANING"! He handed me my ticket for the other shirts and said they would be ready on Friday. Specifically the ticket said Friday after 6pm, so I showed up Friday right at 6pm... the shirts aren't ready come back later, since they close in an hour I let him know I will just come in the morning.



When I
Nancy D.
Nancy D.
Oct 07, 2009
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I am a little obsessed with the cute little Chinese couple that owns this place. They're incredibly friendly and helpful - not to mention their prices are pretty reasonable for the quality of service they provide. They recently brought my favorite Cynthia Vincent dress back to life after a rough night out in the city, so I am a huge fan!

My clothes always come back nicely pressed and neatly packaged. No weird chemical smells either! I've never had an issue of them losing track of my clothing. And the most important thing? Your clothes are always ready for pick up the day/time they say
Rosalin L.
Rosalin L.
Mar 19, 2008
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One night, my roommate came home terribly upset. Her brand new white coat had a wide, mustard yellow skunk-style stripe down its back, a result of her leaning against a subway column with wet paint. She asked what I thought would be the best method for getting rid of the stain. Truth be told, it was a nightmare and I did not think she would actually be able to get it out, no matter what she did. Biting my lip, I strongly recommended she take it straight to a dry cleaner.

Some days later, after I had forgotten about the incident, she came home with that same coat... but its disastrous skunky stripe