CASA Organic Dry Cleaners & Custom Tailoring is a full-service dry cleaning establishment in New York City. We have been servicing New York City and Manhattan for years. In addition to our residential customers, we service hotels, sports clubs, residential buildings, and universities. Our Dry Cleaner Store is managed by a family member to assure the best quality, service, and courtesy.
We provide a green Eco-friendly dry cleaning service that is 100% safe for the environment. Unlike traditional dry cleaners, we use ORGANIC CLEANING and WET CLEANING technology with non-toxic substances such as water, biodegradable soap, and steam. No use of harmful toxic chemicals. Safe for you and your family.
We provide a green Eco-friendly dry cleaning service that is 100% safe for the environment. Unlike traditional dry cleaners, we use ORGANIC CLEANING and WET CLEANING technology with non-toxic substances such as water, biodegradable soap, and steam. No use of harmful toxic chemicals. Safe for you and your family.
Services
CASA Organic Dry Cleaners & Custom Tailoring is a full-service dry cleaning establishment servicing Chelsea and New York City. In addition to our residential customers, we also service hotels, sports clubs, residential buildings, and universities. We are proud to say that our tailors are capable of creating results beyond your expectations.
The badge will allow us to keep track of your information? We offer a specialty restoration service for customers who have had fire, smoke or water damage in their home. As a Certified Restoration Dry cleaner, we follow established guidelines for restoration work. Visit us in Chelsea, (New York City, New York).
Making you look good is our business. When you look good, we look good. For this reason we are committed to treating your garments with the utmost care and quality. All dry cleaning and wet cleaning is done in house, and according to the manufacturer's recommendations. Our route drivers are also trained to provide the best care to your garments.
We offer a specialty restoration service for customers who have had fire, smoke or water damage in their home. As a Certified Restoration Dry cleaner, we follow established guidelines for restoration work. We return your clothing and household contents to their previous condition at a fraction of the replacement cost.
A: Contrary to popular belief, dry cleaning does not mean your clothing tumbles around in a dry basket of air. Clothes are deep cleaned in a safe liquid solution, the solution is extracted out, and then your clothes are steam pressed. During the cleaning process, your clothes are wet from our cleaning solution.
Reviews (26)
Danette H.
Nov 30, 2021
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I only write reviews for things either VERY good or VERY bad. I say that to say the service I received at Casa Organic was VERY BAD. I brought in a pair of suede pants that had gotten a little dirty after a few wears. After researching how long this usually take and the cost to clean, I landed on this cleaners who quoted me a reasonable time and price compared to the market. This cleaners was also down the street from my office.
I was told the cleaner (and zipper repair) would take max 3 weeks and that I'd receive a text once it was ready.
At the 3 week mark, and having received no text
I was told the cleaner (and zipper repair) would take max 3 weeks and that I'd receive a text once it was ready.
At the 3 week mark, and having received no text
Erion Brahimi
Jan 23, 2021
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Easy to find and very clean. The change machine works and I had no problems with washing my clothes. I had hoped the machines would accept credit card but it seems like the credit card is only for the dry cleaning or fold and wash service. I put my clothes in the dryer twice and it still wasn't completely dry so that was a bit disappointing. The machines work pretty quickly though so that was a plus
Casey S.
Nov 21, 2020
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In a nut shell go elsewhere.
Can't say I wast warned. A friend had a really bad experience with their work. They had ruined one of his garments and only somewhat fixed it after he complained and set it back. It's still immensely damaged. I thought it a one off but it was enough for him to swear off them.
I brought in some silk curtains that needed cleaning. Sort of a test before giving them some expensive suits and a fur to clean.
Luckily they didn't ruin them but they were anything but clean when they were returned. I specified that they were dusty as they had been hanging for
Can't say I wast warned. A friend had a really bad experience with their work. They had ruined one of his garments and only somewhat fixed it after he complained and set it back. It's still immensely damaged. I thought it a one off but it was enough for him to swear off them.
I brought in some silk curtains that needed cleaning. Sort of a test before giving them some expensive suits and a fur to clean.
Luckily they didn't ruin them but they were anything but clean when they were returned. I specified that they were dusty as they had been hanging for
Alexa Rose
Sep 16, 2020
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Andrew W.
Apr 14, 2020
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I've had some bad dry cleaner experiences -- which you'll see I'm happy to share on Yelp -- but these guys are one of the best I've found. They're not terribly expensive, but they do CO2 cleaning, which is awesome, and they've never lost of damaged one of my garments. I've also used them for tailoring and found them to be solid. They seem to do everything by the books; everything gets entered into the computer properly, they have a lot of staff to help and they always check the tickets. I've gone to cleaners before who like to play that "we know you
David C.
Jan 11, 2020
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Editing my review because after an initial misunderstanding, CASA went above and beyond to make sure that I was happy and that the misunderstanding was solved.
They treated me very kindly, made sure that I received my clothes on time and ready for my first day at a new job. They have earned my loyalty and business.
They treated me very kindly, made sure that I received my clothes on time and ready for my first day at a new job. They have earned my loyalty and business.
Stan L.
Dec 19, 2019
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Jeremy L.
Dec 04, 2019
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Jame A.
Nov 06, 2019
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I've used this cleaner for years. Not because it's well priced but because it's close. It's not well priced.
Over a year ago I had dropped off a tuxedo, I had worn it once to an event and had a wedding coming up. I was best man out of town. The jacket in the dry cleaned tux was not mine. It was many sizes too small. I had to rush to find a rental.
After more than a year I've given up trying to contact the owner. They've given me nothing but a run around. I don't have time to take them to small claims court or I would. It's ridiculous that they won&apos
Over a year ago I had dropped off a tuxedo, I had worn it once to an event and had a wedding coming up. I was best man out of town. The jacket in the dry cleaned tux was not mine. It was many sizes too small. I had to rush to find a rental.
After more than a year I've given up trying to contact the owner. They've given me nothing but a run around. I don't have time to take them to small claims court or I would. It's ridiculous that they won&apos
Simone Garzella
Sep 25, 2019
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I must be the unluckiest person in town because, despite giving them second, third and fourth chances, I was always disappointed. Initially, I was pleased with the services. Then, they didn’t bring back my laundry bag along with the clean clothes. As I would not feel comfortable asking them to pick up my clothes put in an anonymous bag (we live in a big building, and the hall is always full of laundry bags), I stopped using their services for a while, until one day I was in the area of Casa for work. So, I stopped by and asked for a new laundry bag. I was given the old one and kind of scolded
Deirdre L.
Jun 21, 2019
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We have been using Casa cleaners for the past two years and really appreciate the staff, especially Sandy, helping out with any of our needs! Whenever we have an issue or concern she works quickly to remedy and get us a resolution as fast as possible and I love that they use organic cleaning detergent as well since I try to only use clean, non-chemical based products.
Hayley S.
Feb 17, 2019
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I've been coming to Casa Dry Cleaners for years and I could not love them anymore than I already do! They cover all cleaning needs from dry cleaning, laundry, stain removal, tailoring, etc... They are always accommodating and fast! They have the fastest turnaround than any other dry cleaners in NYC. Not only are they fast and reliable, they do an incredible job. I've walked in with the toughest stains and without fail they are always able to get my clothes looking as good as new. Prices are great- most affordable in the area. The entire staff at Casa is amazing- you can tell they know
Annabelle Lee
Feb 06, 2019
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Recently I moved into New York City and was looking for free pick up and delivery for all my
clothes cleaning needs. I having been using Casa Organic Dry Cleaners for many months now
and all is going very well.. Since they are all Organic I noticed the clothes smell very well. My
wash and fold laundry is also done by Casa every week and I must say they do a great job on
this as well, clothes smell really clean, folded and no socks missing ..all items are delivered
usually next day or on the date as promised. Casa’s tailor also fantastic and he fixed a small
whole for me on my dress that
clothes cleaning needs. I having been using Casa Organic Dry Cleaners for many months now
and all is going very well.. Since they are all Organic I noticed the clothes smell very well. My
wash and fold laundry is also done by Casa every week and I must say they do a great job on
this as well, clothes smell really clean, folded and no socks missing ..all items are delivered
usually next day or on the date as promised. Casa’s tailor also fantastic and he fixed a small
whole for me on my dress that
Risilda Laho
Jan 03, 2019
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As a New York City Legal Blogger an authority in honest legal reviewing, Casa Organic Dry Cleaners is my favorite dry cleaning company in NYC. They do a phenomenal job on dry cleaning and wash a fold. In addition to that, the service is very kind and welcoming. Ruben is very kind and caring about the products you bring in as well as making sure you're being served highly. I highly recommend Casa Organic Dry Cleaning.
Felipe Pedrosa
Dec 31, 2018
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I was initially upset with some overcharges to the base price listed on the website, however, you must understand that they are very thorough with their cleaning process. They will get your stuff well cleaned. I would suggest a little more communication when charging extra. However, if you have nice clothes that need good care and good cleaning, this is your place!
Marc Grossmann
Dec 28, 2018
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Super impressive cleaners! I flew to NY with my wife for a big event and of course, the airline ruined my luggage and my beautiful new Brioni suit and my wife's dress, The Sheraton hotel suggested we try Casa Organic before panicking, and they totally saved me! They did an amazing job cleaning my suit and my wife's dress was perfect. I was incredibly impressed with their service! If I lived in NY, I would use these guys forever. Highly recommend!
Mimi Young
Nov 13, 2018
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Ruben and everyone at Casa Dry Cleaners were so incredibly helpful when everything I owned was damaged in a fire. First of all, they do an amazing job on your day to day dry cleaning and tailoring; but if you need extra help with problematic cleaning, as I did, they go the extra mile. They pay particular attention to each garment and the special care they may need. Did I say how nice they are?
Thank you !
Mimi
Thank you !
Mimi
William I.
Sep 12, 2018
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Casa Cleaners has disappointed me consistently.
The level of their cleanliness is decent. I have gotten shirts back several times with several easy to remove stains back, that I sent to other cleaners and gotten back clean. However, for the most part, they are okay.
What I don't appreciate, and value the most from a cleaner, is service and reliability. On several occasions where I needed my things back by a specific time, Casa made false promises about when I could expect them back and failed. This has occurred with wash & fold, shirts, and dry cleaning items needed before long trips
The level of their cleanliness is decent. I have gotten shirts back several times with several easy to remove stains back, that I sent to other cleaners and gotten back clean. However, for the most part, they are okay.
What I don't appreciate, and value the most from a cleaner, is service and reliability. On several occasions where I needed my things back by a specific time, Casa made false promises about when I could expect them back and failed. This has occurred with wash & fold, shirts, and dry cleaning items needed before long trips
Sue W.
Aug 21, 2018
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My search continues. New to the area. I've used CASA for both their laundry and tailoring services. Laundry is fine. My only complaint is that even though I have my account set up for fee delivery, unless I call they always forget to deliver. I also brought a pair of sweats to the tailor and asked him to add a drawstring. He boasts skills that he has yet to demonstrate. I picked up the sweats told him I was concerned about work and asked him to fix it. He said there is nothing to be fixed and that's the only way he could have sewn it. He said he would be here to fix it if it broke, but
Skylar Wachtell
Aug 01, 2018
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Casa Organic Dry Cleaners is the best well organized and polite business in NYC! Whatever you ask them to do they do it right away. Not only does this stunning, breathtaking business do what is asked and needed, but they do it with love and joy to make sure you have the best cloths possible! If you don't agree with me then what is the best mind-blowing business? Exactly, it's Casa Organic Dry Cleaners!
Ariel C.
Dec 27, 2017
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I had a pair of white pants altered for my engagement party. I was nervous about having the work done since the pants hem is on a high low curve. I went to 4 different places. CASA gave me an amazing price and took thorough measurements. The pants were ready on time despite the holidays and were perfect! Thank you again for your attention to detail and understanding what I wanted.
Ashley Y.
Mar 14, 2017
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When I moved into the neighborhood a few months ago, I wanted to bring some of my business suits to be dry cleaned. Brought everything in and was impressed with how professional and courteous everyone is. My suits came back perfect; I had a sweater that I had written off because of the wine stain I felt could never come out. I figured I had nothing to lose bring it to Casa, they got the stain out and sweater is brand spanking new. The prices are not crazy - they are totally in the price range of Manhattan. It is just a win win.
Everything I have brought comes back no complaints and the staff
Everything I have brought comes back no complaints and the staff
Jenni R.
Aug 08, 2016
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I sent my laundry and dry cleaning here for over a year and had decent results. Then two weeks ago I was delivered a white dress to my building and my credit card was charged 85 dollars. I immediately called and informed them of the mistake.
I was pretty concerned that they had sent someone's valuable dress to the wrong person and it didn't give me much faith in the store. They told me they would refund me the money. A week later when nothing had been refunded, I called again and was told that the girl whose dress they altered had prepaid and that I would need to prove to them by showing
I was pretty concerned that they had sent someone's valuable dress to the wrong person and it didn't give me much faith in the store. They told me they would refund me the money. A week later when nothing had been refunded, I called again and was told that the girl whose dress they altered had prepaid and that I would need to prove to them by showing
Lee A.
Jun 21, 2016
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I came here for dry cleaning and was not impressed. They took a long time to get to me, even though there was only one other customer in the store, and then they took a while to count and organize my clothes. I had a lot of stuff to drop off but felt like it shouldn't have taken that long. And then the total cost to dry-clean everything was over $200! I've never paid that much for a dry cleaning order.
The clothing was fine when I picked it up, but I felt like they should have better service for how much money they charged me.
The clothing was fine when I picked it up, but I felt like they should have better service for how much money they charged me.
Jesse K.
Dec 05, 2015
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They pickup my clothes within a timely manner from my doorman and deliver them within a day or two. The clothes smell fresh and clean. All my dry cleaning is hung perfectly and is wonderfully clean.
Ruben, the owner, is great to work with and is there to make sure I'm happy. Steve is their tailor and is just as pleasant.
Ruben, the owner, is great to work with and is there to make sure I'm happy. Steve is their tailor and is just as pleasant.
Zach W.
Sep 04, 2015
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I give them my dry cleaning for my work clothes, which come back both dry and clean, so I guess they satisfy all the parts of their name. They also pick up and deliver (for free)! And you can eat all of their soap and your clothes after they finish, because it's organic! [citation needed]
Shirts are reasonable, pants are pretty pricey.
Shirts are reasonable, pants are pretty pricey.
