The main office and all onsite offices will resume a 40-hour work week. The main office will be open Monday-Friday from 9am-5pm. Visitors will be greeted at the front entrance but will not be permitted inside the physical office space. No appointment will be necessary. Onsite office hours may vary - please check with your property manager.
The New Washington Land Company has been in the business of real estate management since 1983. We are located in Dupont Circle on 17th Street. We manage approximately on average 100 single-family homes and more than 100 condominium associations. Our philosophy is that immediate attention to a problem often keeps it from becoming a crisis.
The New Washington Land Company has been in the business of real estate management since 1983. We are located in Dupont Circle on 17th Street. We manage approximately on average 100 single-family homes and more than 100 condominium associations. Our philosophy is that immediate attention to a problem often keeps it from becoming a crisis.
Services
The New Washington Land Company is located in the Dupont Circle area on 17th Street. We invite you to stop by and check out our convenient location and speak with one of our staff members. When you call our office, almost always, someone will answer the phone-no voice prompts, no voice messages, or dead ends where no one ever picks up the phone.
We will schedule routine inspections of the community to assess cleanliness, the condition of condominium mechanical systems, and ensure contractors are performing work as required. We will develop and implement a routine maintenance program for all major building systems in conjunction with your most recent reserve study.
The New Washington Land Company (TNWLC) has long been a local leader in specialized property management. Our ready responsiveness and state-of-the-art technology serve residents of single family homes, non-profit organizations, cooperatives and condominium buildings. Today, TNWLC provides services to 110 residential associations with properties ranging from individual properties to luxury 100+ unit high rises.
Reviews (18)
Patty M.
Aug 30, 2021
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I give this company one star in comparison to my experience with Scout property management, which manages one of my other properties. TNWLC oversteps their role as property manager. A good property manager would not provide an interpretation of a governing document without providing some proof to legally support that interpretation (e.g., case law, an email from a lawyer, etc). It should be a serious concern for any board to use this company that purports to act as attorneys. Additionally, a property management company's role is to work with the board on common element building maintenance
Andrew Z.
May 14, 2020
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Jake R.
Jul 18, 2019
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Jacob C.
Jan 21, 2019
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I have never had an issue with my condo management since my unit has been managed by the New Washington Land Company compared to what I have experienced in the past. They have responded to any issues with my unit in a fast and efficient manner and are easily accessible with quick response times. I honestly couldn't be more satisfied.
Layla Wahab
Dec 21, 2018
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Nadine Cottrell
Nov 11, 2018
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I believe it takes two to work, the team has been supportive and accommodative to our needs. I communicate my concerns and the company acted promptly. I think the relationship has to be in a partnership to work, and the New Washington Land Company is a great partner for our property. I appreciate their attention to detail and great executor approach. Nothing but a satisfied client here. Thank you for your brilliant service.
Anni Tran
Sep 09, 2018
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The best property management company I have worked with. I moved to DC area from NY. I have lived in different apartments and owned a condo (which I sold before I moved). Never have I experienced such pleasant people in the property management industry. I might be somewhat new in the area (who purchased a condo on 14th St area), but, The New Washington Land Company has made my new home that much better. They are very responsive, helpful, and knowledgable.
Sean McCormick
Aug 10, 2018
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Not sure what's with all these negative reviews, but New Washington Land has been great for me. They just took over management of our building and it has been night and day! They are so helpful, particularly with my unit account. The books were in shambles with the old management; however, NWL cleared everything by working with the Board and did their due diligence.
It's really unfortunate this company is not getting the recognition it deserves. However, i think most people are aware that only "unhappy/dissatisfied" clients/ customers that write reviews. This is why I am writing this. This company
It's really unfortunate this company is not getting the recognition it deserves. However, i think most people are aware that only "unhappy/dissatisfied" clients/ customers that write reviews. This is why I am writing this. This company
Alejandro Gonzalez
Aug 02, 2018
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The team at The New Washington Land Company is phenomenal. Every time I have had any issues with my unit, I shoot them a quick note and always get a same day response. Mikki, the building manager is great and very responsive! And, the young lady at the front desk in The New Washington Land Company's corporate office is very polite and attentive. Nothing but good things to say about New Washington Land!
Karen Harris
Jun 07, 2018
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I love these people! The friendliest bunch! I always recommend our owners to visit their office; it's lovely and located dead center on 17th St.
Aside from their friendliness and office location, the employees always do everything they say they will do promptly. I called several times to get copies of insurance/governing documents and to clarify several things on my ledger, and they sent and solved everything within five minutes. The customer service level this company has to offer is unbeatable, which is for some sad reason, is hard to find these days.
Aside from their friendliness and office location, the employees always do everything they say they will do promptly. I called several times to get copies of insurance/governing documents and to clarify several things on my ledger, and they sent and solved everything within five minutes. The customer service level this company has to offer is unbeatable, which is for some sad reason, is hard to find these days.
Tina L.
Feb 27, 2018
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My experience with The New Washington Land Company has been beyond exceptional! I would most definitely recommend TNWLC. I can say that I'm super happy I went with them. They were very efficient at getting everything set up paperwork-wise and they had a tenant in there quickly. Annessa and her staff respond to immediate renter and owner concerns. My life has become much less stressful since I acquired their services. If you are in need of a property management company please don't hesitate to call them, it's the best thing I ever did!!
Kay P.
Feb 13, 2017
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DO NOT RENT AN APARTMENT IF NWLC IS YOUR PROPERTY MANAGER.
We rented a ground unit in the Cairo managed by NWLC (Lisa) and though we have a lot of complaints, the two most important resulted in us getting a rent concession because Lisa ignored our maintenance request emails for hot water (for showering!) in the middle of winter for nearly 2 months. We had to report NWLC to the Department of Consumer and Regulatory Affairs and threatened to file a lawsuit for violation of the DC Housing Code before they actually took us seriously and fixed it.
Also, according to DC law, a landlord has 45 days
We rented a ground unit in the Cairo managed by NWLC (Lisa) and though we have a lot of complaints, the two most important resulted in us getting a rent concession because Lisa ignored our maintenance request emails for hot water (for showering!) in the middle of winter for nearly 2 months. We had to report NWLC to the Department of Consumer and Regulatory Affairs and threatened to file a lawsuit for violation of the DC Housing Code before they actually took us seriously and fixed it.
Also, according to DC law, a landlord has 45 days
John L.
Dec 03, 2016
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Katie H.
Nov 02, 2016
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I recently signed a lease for an apartment through New Washington. My lease was set to begin on Nov. 1, but on October 31 I received an email from the management company letting me know the owner of the unit decided to sell rather than rent -- meaning the unit was no longer mine. This email only came after I sent one asking if they had received my security deposit and move-in fee checks in the mail. This makes me wonder when they were planning on telling me that my lease was terminated. For all they knew, I could have been set to move in in less than 24 hours.
While they apologized for any inconvenience
While they apologized for any inconvenience
Mister E.
Sep 27, 2016
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Erin R.
Sep 26, 2016
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My condo building in DC used New Washington Land for the majority of the years that I lived there. While the building definitely had some issues and was likely very difficult to manage, I always felt our on-site employee Frederick was easy to work with and immediately responsive.
Adding on, because I stupidly didn't realize that Jennifer, who worked my front door, also works here. Jennifer was a complete and total life saver on numerous occasions. Her service level was exemplary, taking to heart the 'never have a bad day' at work persona, major shout out!
Adding on, because I stupidly didn't realize that Jennifer, who worked my front door, also works here. Jennifer was a complete and total life saver on numerous occasions. Her service level was exemplary, taking to heart the 'never have a bad day' at work persona, major shout out!
Bev B.
Jan 04, 2016
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Worst management company in DC. To anyone thinking about using them, skip them! The person who runs the place talks over you and could care less what you have to say. He is rude and arrogant, in fact his whole staff is rude. Your condo fees should not go to these people who think they are god's gift to the earth. You ask them questions and they play hide-seek with you, when you ask for further explanation the person first tries to cook up justifications that don't add up, then talks over you and hangs up the phone.
Since our building started using them, somehow expenses increases by
Since our building started using them, somehow expenses increases by
Danny Reeves
Jun 14, 2015
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I own a condo in the Capitol Hill area of Washington DC that is currently managed by Jack Eisen-Markowitz of The New Washington Land Company. In October of 2014 I become embroiled in a dispute over fault for a leak in the unit below mine. The leak was caused by the disconnection between 2 common area pipes located behind the walls of my unit. Our bylaws (like many others I would imagine) state that pipes carrying water & sewage behind the interior walls of a unit are common to the bldg and thus the responsibility of the association.
While I could understand both parties wanting to protect their
While I could understand both parties wanting to protect their
