Import Car Specialists is your one-stop auto repair shop in Phoenix, Arizona. We perform all kinds of repair and maintenance services for cars, trucks, and SUVs. As your car care partners, we commit ourselves to keep your prized investment durable and reliable for a long time. If you noticed any performance issues with your car or the time has come for its routine maintenance, just call (602) 932-6532.
Our friendly and knowledgeable staff are waiting for your call, ready to get your car back on the road quickly and safely. As a certified NAPA auto service facility, we use only quality and long-lasting parts for your peace of mind. You also get the best value for your money with our 36-month/36,000-mile warranty on qualifying repairs, which is one of the best in Phoenix and the entire country.
Our friendly and knowledgeable staff are waiting for your call, ready to get your car back on the road quickly and safely. As a certified NAPA auto service facility, we use only quality and long-lasting parts for your peace of mind. You also get the best value for your money with our 36-month/36,000-mile warranty on qualifying repairs, which is one of the best in Phoenix and the entire country.
Services
My Mercedes was completely dead last Friday morning, so I called Import Car Specialists since they did an awesome job last time I was in. I spoke with Matt and he said bring the car in and they would get to work on it right away. I had my buddy jump the car and we dropped it off with Matt. An hour later my was car was good to go.
At Import Car Specialists in Phoenix, AZ, we know that your car is a prized investment that you want to keep reliable for a long time. An essential aspect of maintaining its performance and resale value is properly maintaining its auto electrical system. The electrical system is a complex network that is fundamental for your car's operation.
At Import Car Specialists, we know that your vehicle is a precious investment that you want to stay functional and reliable for a long time. We understand your woes when your check engine light or some error codes pop up - and you're not sure what caused it. Almost all modern vehicles rely on electronic control units (ECU) for their features and built-in error checking systems.
Don't worry if you have an illuminated check engine light warning or error code on your dashboard. Our auto repair mechanics in Phoenix will accurately decipher them and provide the necessary repair services to save your car - all at very reasonable prices. These dreaded warning lights may potentially mean dozens of problems on your engine, so do not delay.
Exterior and interior lights are a standard feature for modern cars for safety and convenience. These lights are important, especially at night or when road visibility is low. Headlights and tail lights in particular must be fully functional to drive safely. You should be able to see the road in front of you clearly while also being able to communicate with drivers behind you.
Reviews (10)
Aryan Green
Nov 18, 2021
Report
I paid them $520 to fix a sensor and when I get my car back it was worse than when I sent the car in and they tried saying it was the fuel pump witch is a $700 fix, but in reality they are just gonna fix their mistake and try to con me out of more money I recommend finding another European shop. On top of the fact that their prices aren’t reasonable for the results of their work, now I am outta $520 and still don’t have a working car
Pascal Adcock
Sep 06, 2021
Report
Yvonne Summers
Aug 27, 2021
Report
Twan Hots
Jun 18, 2021
Report
James Sutphen
Jun 06, 2021
Report
I have an Audi Q5, needed the in between Oil Change, as Audi recommends every 10k, and I am a 5k changer. So after doing my research found out this facility is owned by Matt Allen of @virginiaauto and the Saturday KTAR bumper to bumper radio show. My appointment was at 8am, I arrived at 7:30am. I immediately was impressed with the cleanliness of the office area. Looking out into the bays they were clean the mechanics were all in uniform. A bit after 8am Mr. Allen came in he was personable and polite. He even let a homeless person use the phone who walked in off the street. My car was done after
Arana Wolin
May 16, 2021
Report
I chose Import Car Specialists based on ratings and (mostly) location. Brought my car in on a Tuesday morning with a list of issues and things to check. John was a pleasure to deal with - and once we discussed what items to take care of, and what could be put off, he gave me a completion estimate of the end of the following day along with a price estimate.
He called mid afternoon Wednesday that my car was ready (several hours before it needed to be), and the final price was within $10 of the quote - LESS than the over-the-phone estimate.
It was an easy process and transaction, John is knowledgeable
He called mid afternoon Wednesday that my car was ready (several hours before it needed to be), and the final price was within $10 of the quote - LESS than the over-the-phone estimate.
It was an easy process and transaction, John is knowledgeable
Annette Armenta
May 14, 2021
Report
The gentleman here are kind and professional. I didn’t mind paying the 1900 to fix the ac compressor and drive belt tensioner. They even let me know the possibility of the radiator and hoses busting during labor, which they did. I couldn’t afford the extra $900 that would cost so I towed my car home. I bought the new parts and had another mechanic come over to install them, however he wasn’t able to finish without the bolts that were removed when ICS took out the busted radiator and hoses. I called them to see where the missing parts where but they’re no where to be found. After a few attempts
Rascal Mexicanz
Feb 26, 2021
Report
Positive: Professionalism, Punctuality, Quality, Value
Matt and his crew are professional and thorough! I went in not knowing what was wrong with my car... just a funky noise and not enough tork to drive on the freeway. They figured out the problem fixed it fast and came in within my budget... this is my new go to spot!
Service: General repairs & maintenance
Matt and his crew are professional and thorough! I went in not knowing what was wrong with my car... just a funky noise and not enough tork to drive on the freeway. They figured out the problem fixed it fast and came in within my budget... this is my new go to spot!
Service: General repairs & maintenance
Adam Tasse
Oct 07, 2020
Report
My Mercedes was completely dead last Friday morning, so I called Import Car Specialists since they did an awesome job last time I was in. I spoke with Matt and he said bring the car in and they would get to work on it right away. I had my buddy jump the car and we dropped it off with Matt. An hour later my was car was good to go. I really appreciate the quickness and efficiency. These guys do a great job and it wasn't expensive at all. This is the 2nd time I've used Import Car Specialists and I highly recommend them. Thanks guys. Keep up the good work.
Katherine Chesla
Jun 08, 2020
Report
What can I say about Jimmy and company over at Import Car Specialists? They are consummate professionals and know their vehicles. I’m a rare Audi collector and these guys know exactly what there is to know about every nuance of these unique vehicles.
They take their time, listen, ask questions and then explain, in detail, what may be wrong based on my description. Then they scan and diagnose the root cause and define a clear path to its resolution. They even arrange a ride from their shop while the work is being done.
Their quality is superb. Their professionalism is unheard of these days and
They take their time, listen, ask questions and then explain, in detail, what may be wrong based on my description. Then they scan and diagnose the root cause and define a clear path to its resolution. They even arrange a ride from their shop while the work is being done.
Their quality is superb. Their professionalism is unheard of these days and
