Hi-Tech Car Care has been performing auto repair in Phoenix since 1948! Hi-Tech has been helping customers stay on the road by providing integrity, knowledge and high-quality repair work. We service a variety of vehicles and can help you get back on the road quickly. Check out the list of cars we work on below.
This limited is not limited to this list but makes up a large amount of our auto repair services. We take our work for our clients very seriously. Which is why all labor is backed by a money back guarantee. We don't want to take your money unless your car is safe to drive and reliable for whatever the roads may throw at you.
This limited is not limited to this list but makes up a large amount of our auto repair services. We take our work for our clients very seriously. Which is why all labor is backed by a money back guarantee. We don't want to take your money unless your car is safe to drive and reliable for whatever the roads may throw at you.
Services
In 1948 Otis Garnand opened APCO auto parts shop on the far outskirts of downtown Phoenix. His son James 'Otis' Garnand took over 36 years later and APCO became APCO Hi Tech Car Care. Now with the third generation in charge - Jim Garnand, its location on 2924 East Thomas Road is no longer on the far outskirts of Phoenix.
Our approach to auto repair is geared towards you. So, while our name says we're in the car care business, our loyal clientele will tell you that our real business is customer care. Because our customers are so important to us, we make sure that they always get the best auto repair service in Phoenix - at their convenience.
If you have concerns about a recall on your vehicle brand and model please do not hesitate to contact us with your questions. The Federal Government maintains a website that can be used to search for recalls of any type. Again, please contact Hi-Tech Car Care with any questions or concerns about your vehicle.
All of our technicians are individually certified by the National Institute for Automotive Service Excellence (ASE) and our shop is certified as well. Many shops have ASE Certified technicians, but few shops are ASE Certified. Some places will promise to give your car the same attention they give their own, but what kind of promise is that?
Most repair shops can tell you the manufacturer's recommended maintenance for a given make and model. We at Hi-Tech Car Care make recommendations on the one car you care about most: your own. One of the benefits of the long-term relationships we have with our customers is that we get to know how you treat your cars.
Reviews (23)
Michael Decker
Jan 02, 2022
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I have been taking my car here for a little over 3 years, What gave me confidence to visit the first time were the reviews that mentioned honest mechanics who didn't take advantage of their clients. After multiple visits, (mostly maintenance-related), I am happy to say that I can confirm the integrity and fairness of the team at Hi-Tech.
I have never felt pressured to purchase something that wasn't necessary, things have always been explained to me until I understood, and they have never given me a hard time when I chose to do something on my own instead of through their shop. And they never made
I have never felt pressured to purchase something that wasn't necessary, things have always been explained to me until I understood, and they have never given me a hard time when I chose to do something on my own instead of through their shop. And they never made
Brad Piper
Nov 25, 2021
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Positive: Professionalism, Punctuality, Quality, Value
I have been using Hi-Tech Car Care to maintain my vehicles for a couple of years now.
I highly recommend!
Services: Oil change, General repairs & maintenance, Steering / Suspension, Brakes, Tires, Check engine light diagnostic, Transmission, Wheel alignment
I have been using Hi-Tech Car Care to maintain my vehicles for a couple of years now.
I highly recommend!
Services: Oil change, General repairs & maintenance, Steering / Suspension, Brakes, Tires, Check engine light diagnostic, Transmission, Wheel alignment
Beverly Senzee
Nov 07, 2021
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Again I sometimes come off overly assertive possibly even aggressive because I'm years behind schedule. people don't understand that but once they get to know me and talk to me and they usually realize that I'm a kind person not trying to threaten them or push my opinions on them or anything. I'm just trying to get the job done. Either way they couldn't help me with my problem I had to go to a dealership so I can't really give a review as far as service I just no attitudes cuz I myself sometimes have them 🙂 🌞😋
D. K.
Sep 29, 2021
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I needed a used car and found 2, I paid for car fax reports and scheduled test drives. One had several items identified during our visit that gave us concerns. There was insufficient oil and they refilled it while we were there in the parking lot (after telling us all fluids were full), and there was no transmission fluid at all visible even after running the car. My dad has worked on cars for 60 years including as an engineer for a car manufacturer; he's rebuilt four cars himself, but we still wanted a professional technician to look at both cars. This resulted in 2 cars being evaluated by
Emily Bolick
Sep 06, 2021
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My husband and I scheduled a time to have Jim inspect the carseats in our two vehicles before our little guy was born. Jim took the time explain all of the safety features and even had a few tips. He way exceeded our expectations!!! It is clear Jim cares a lot about what he does. We will definitely be bringing our vehicles back for regular service. Thanks Jim!
Leslie Latham
Jul 14, 2021
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Mark H.
Jun 29, 2021
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Their team did not address the problems that I brought my vehicle in to repair. Their report stated that there were no codes stored in the system, 7 are present. Within a half-mile of leaving the shop my check engine light, awd warning light, and tpms monitor light all came on. Despite $2,300 in service being rendered, most problems were not fixed, despite their report giving my vehicle a clean bill of health, minus a chip in the windshield and a missing interior trim piece. The tech blasted loud music on the test drive, I had a camera in the car, which prevented him from hearing the rubbing noise
Bryan H.
Mar 30, 2021
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Tyler Burns
Mar 06, 2021
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Daniel Regan
Feb 25, 2021
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Kristin H.
Feb 05, 2021
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Cynthia F.
Jan 30, 2021
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The guys at Hi- Tech Car Care do a great job and are extremely professional!
When it comes to car repair I sometimes feel at a loss. I'm not sure who to trust or what I really need to have done.
The team and Hi-Tech is honest and will tell you what you really need to have done and what you can save for later.
Their prices are reasonable and I highly recommend them!
When it comes to car repair I sometimes feel at a loss. I'm not sure who to trust or what I really need to have done.
The team and Hi-Tech is honest and will tell you what you really need to have done and what you can save for later.
Their prices are reasonable and I highly recommend them!
Kaila S.
Dec 14, 2020
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Really enjoyed working with Gary and his team. Had a shifter error light in my Jeep Cherokee that they were able to diagnose and fix quickly. Price was much cheaper than the dealership, and Hi-Tech was a lot easier to deal with too! Very clean office, sanitized and professional. I'd highly recommend to anyone in the neighborhood, or looking for a reliable and honest mechanic - it's worth the drive.
Darrell Swenson
Nov 04, 2020
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Alex J.
Sep 14, 2020
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Just got my car back after a year of daunting repair work. I'm not over exaggerating when I say it's been over 5-7 visits to different shops... 1st time talking with him and dropping car off at the shop. Every ghost issue that was haunting this car has been taken care of will be doing a lot more work on this car so this will be the shop to help me get this car up to great condition for resell in the future. Thanks for the great business guys, I love the transparency and integrity which is very rare with a lot of Phoenix mechanics... thanks again.
Jeremiah S.
Jul 29, 2020
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Jered V.
Feb 28, 2020
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They always make the experience of automotive repair as comfortable as possible. They get to know your needs and driving habits and give recommendations based upon what you truly need.
While others seem to make up items and only interested in their bottom line, they always work as though they put the customer first.
And who doesn't like a mechanic that has a strong warranty and puts in the good stuff that lasts instead of the cheap thing and only giving 90 day warranty. Personally, I will take Jim and Hi-Tech Car Care any day.
Thanks guys! You are always there for me.
While others seem to make up items and only interested in their bottom line, they always work as though they put the customer first.
And who doesn't like a mechanic that has a strong warranty and puts in the good stuff that lasts instead of the cheap thing and only giving 90 day warranty. Personally, I will take Jim and Hi-Tech Car Care any day.
Thanks guys! You are always there for me.
Kristy S.
Feb 01, 2020
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I have been here twice in the past month, and both times they were great. The first time my car was making a really weird noise on starting but it would go away when the car was warmed up and I had no clue what it was. A few friends suggested some fixes, but eventually I had tried them and the noise was getting worse. I had no clue how to describe the noise, so I said something weird, and they were very understand and able to get my car in quickly. When I played a recording of the noise Justin immediately went, "Oh, I know what that is." I was called later that day with a quote.
Even
Even
Pamela F.
Mar 14, 2019
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Jason K.
Feb 26, 2019
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Went through a bitter divorce with my ex-wife and she demanded that my son's car seat be certified with the proper car seat installation or else I wouldnt be able to leave with him. Did a quick search online and besides the fire departments that offer help only on certain days, I found Hi Tec. These guys were awesome! Squeezed me in for an appointment that morning and were super helpful with showing me the absolute proper way to install the seat. Thank you Jim! Great service all around. I will be back for my auto care needs!
Coby Goodface Bonifasi
Dec 06, 2018
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Hi-Tech is hi quality. I own a 2008 BMW 335I. Out of nowhere my car started acting really funny and not performing or driving the way she should. I called Justin over at Hi-Tech and told him what was going on. He had my car in the shop the same day. The problems I was having was pretty extensive but he took care of all the issues in a reasonable amount of time at a decent price. When I got there I come to find out they are topshop last 6 years in a row or longer. I was very happy with their work and I would highly recommend them to anyone that needs anything done involving their car. Thanks again
Linds Haugen
Aug 06, 2018
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Mickey Cantor
Dec 15, 2016
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