Craig's Car Care
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Craig's Car Care
We are dedicated automotive professionals, experienced problem solvers, and back everything we do with a 3 year/36,000 mile warranty. Our pledge is to deliver quality and value, and we will work to deserve your trust and the trust of your friends and family. Craig's Car Care is a great repair shop that helps me maintain my car and keep up with me services.

They are fair and honest not suggesting services or repairs that are not necessary. If you're looking for a local shop that you can trust, consider Craig's Car Care. Since 1996, we've been providing our friends and neighbors in Allen with dependable, trustworthy auto repairs and service.
Services
Craig's Car Care is changing the way auto repair is done. When you bring your vehicle to us, we will lessen, if not eliminate, your pain, frustration and inconvenience. Less Financial Stress: We'll help you put together a realistic budget for your yearly car maintenance. You'll know all your needed services, and their costs, well in advance.
Craig's Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Craig's Car Care (972) 941-6700 if you have any issues in accessing any area of our website.
The professionalism and the thoroughness of the staff is excellent as well as the friendliness is outstanding. I really trust the technicians at Craigs. Their vehicle health report is absolutely awesome. Now I always have a record of what was done on my vehicles and why. It also prompts me to ask questions to increase my knowledge of car maintenance.
While waiting for your two to three services a year might seem like a great idea, we have discovered some drawbacks to this. With vehicles built over the last 10 years it has become necessary to perform a detailed inspection while following the factories maintenance schedule. This inspection can take more than an hour by it's self plus the time of the oil and filter service.
The automotive professionals at Craig's Car Care Inc would like to give LUCAS drivers an update on some of the things happening in automotive fluids. You know, vehicles are becoming more sophisticated every day. Fluids such as, oil, coolant and transmission fluid are becoming more specialized at about the same pace.
Reviews (20)
C. Vaughn
C. Vaughn
Jan 02, 2022
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Very professional experience. Upon drop-off, I received a preliminary diagnosis which was soon validated with tests/pictures which were undisputable evidence of deteriorated parts. Craig and his team were quick to answer my questions and most important for me...they were honest. Grateful for the service and rapid repair to get me back on the road!
Jim Chase
Jim Chase
Dec 17, 2021
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Positive: Professionalism, Quality, Value
Very friendly service. Good communication on problem analysis and repair progress. Professionally completed and tested work. Was quoted only labor over the phone. Parts and labor costs were in line with dealership costs.
Service: Steering/Suspension
Tangled Artz
Tangled Artz
Dec 17, 2021
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Five stars is all I'm allowed?!
BY far the BEST place I have ever taken any vehicle, EVER!!!! VERY IMPRESSIVE AND VERY IMPRESSED! THANK YOU FOR THE EXCELLENT SERVICE AND ATTENTIVENESS TO MY VEHICLE AND IT'S NEEDS. This is from Hellz Bell
Eric Daniels
Eric Daniels
Nov 25, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Great experience. The process from scheduling the appointment, to diagnosing the problem, to executing the repairs was all easy and done in a timely matter. Communication was top notch. Will be a returning customer.
Services: Air & Cabin Filter, General repairs & maintenance, Steering/Suspension
Bryan Farr
Bryan Farr
Nov 20, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Craig's is an incredible establishment. My family has entrusted them with a vehicle that carries tremendous emotional value and they have performed with the utmost professionalism and care. I will continue to be a loyal customer and cannot recommend them highly enough.
Service: General repairs & maintenance
Amit Singh
Amit Singh
Oct 22, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Used them for pre purchase inspection. I was given a detailed report with all pictures and explanation. They also gave me a complimentary pickup and drop to my home while the car was with them. Recommend.
Travis Shull
Travis Shull
Sep 15, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Craig's Car Care is reliable, affordable and most importantly they are honest. I had a car towed to them this week, and they called immediately to tell me there was no major problem and there would be no charge. Will definitely use them for all our car needs.
Service: General repairs & maintenance
Tristan F.
Tristan F.
Jul 24, 2021
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I had them change my brake pads and they turned my rotors. They did the work on the car fine and the labor costs are fair, but they significantly mark up the cost of their parts. They get all of their parts from Napa auto and they almost double to cost. $70 retail cost for brake pads they charged me $130 for them. And if they have a deal with Napa auto parts they are probably not paying retail. I would have been better off buying all the parts myself. When asked about this they didn't care, I think they assume people don't look and where they are getting theirs parts and take advantage
Bob G.
Bob G.
Jul 13, 2021
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The best general repair facility in Collin County. Honest, professional and Craig has the best technicians. If you want repairs and service done right the first time, this is the place to go.
Denise R.
Denise R.
Jan 28, 2021
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We have used Craig's many times for several cars. They always go above and beyond. I love the pictures they take of the inspection and the current problem. It always satisfies my skeptical husband.
K. M.
K. M.
Nov 21, 2020
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This is a great place to get your car worked on. They built the business on honesty which is hard to find in the car repair business. They take photos of everything and they do a great job documenting repairs.
Howard S.
Howard S.
Jul 30, 2020
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I've always maintained that they're probably not the cheapest shop in town, but I've never questioned the quality of their work and their commitment to serving me. Great bunch of down to earth guys that I really appreciate.
Scott Murray
Scott Murray
Nov 25, 2019
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I was given a VERY thorough vehicle inspection of all systems, not just the braking system that I took it in for. I was also provided video and text updates before and after work was performed.
Randy B.
Randy B.
Sep 11, 2019
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Great job. Love having such a high quality mechanic so close to home.
Nicki Stanley-York
Nicki Stanley-York
May 22, 2019
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I needed some minor work done on our Jeep. They were fast, efficient and very reasonably priced. They could have charged me more based on one of the issues I told them about was a simple fix/user error. I really had a great experience and would highly recommend.
Cj L.
Cj L.
Jan 23, 2019
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This place was new and just down the road so we gave them a try. They did great work!
Bill Connor Av
Bill Connor Av
Apr 09, 2018
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While I no longer work for Craig’s they will continue to be my go to place for service and repairs as I know the entire staff and their values very well.
Paul Bridges
Paul Bridges
Nov 06, 2017
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Craig’s Car Care is a great repair shop that helps me maintain my car and keep up with me services. They are fair and honest not suggesting services or repairs that are not necessary.
Jc Rodriguez
Jc Rodriguez
Nov 29, 2013
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Craigs is a little more pricey than others but there is a reason why. They do quality work. If you want a quick fix at a low cost not the place. But if you want it fixed right and have peace of mind that the work was done properly. Go see these guys.
Rob Caldwell
Rob Caldwell
Oct 03, 2013
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I've known Craig for years and he has worked on my vehicles and those of friends that I referred. Very honest and thorough!!!