We guarantee the quality and effectiveness of all repairs, parts, and components performed or installed by its agents on the premises. Our trusted technicians will be able to take care of your vehicle with exceptional attention. Come visit us today. Courtesy Rain Check for Services Completed to be used at the client discretion at a later date up to 30 days.
We understand that is a very fluid situation. With that being said, we have decided to remain open until further notice. Vehicles are an important part of our daily routine. Even during times like these, the need to get to the store or doctor appointments requires you to make sure your car is in proper working order.
We understand that is a very fluid situation. With that being said, we have decided to remain open until further notice. Vehicles are an important part of our daily routine. Even during times like these, the need to get to the store or doctor appointments requires you to make sure your car is in proper working order.
Services
Providing over 50 years of excellent service in Sacramento. We will continue to be part of its future, creating new standards, & exceeding expectations. Cutting edge diagnostic equipment & knowledgeable staff of technicians, with over 100 years of combined experience among them. Courtesy Rain Check for Services Completed to be used at the client discretion at a later date up to 30 days.
Frank's Automotive in Sacramento is comprised of a team of people who are dedicated to the exceptional performance of your car. We work hard to diagnose even the most unique problems, so that you can drive your vehicle with no worries. It is vital that you maintain proper upkeep of your vehicle so that you will avoid more costly repairs in the future.
At Frank's Automotive, we offer a wide range of German auto services in Sacramento. With more than 50 years of experience, we are dedicated to repairing your car when it breaks down and helps keep it at peak performance. Our highly trained technicians are able to help you with a wide range of services.
Over time, weather, road conditions, and other factors can take their toll on your automobile. Regular car maintenance is the key to getting the very best performance and longevity from your vehicle. When your car is well-maintained, it will offer better safety, gas mileage, and a lower risk of problems related to wear and tear while on the road.
Has your check engine light come on, or has your engine been acting strangely or presenting problems? It may be time to bring your vehicle into a German auto repair shop in Sacramento for an inspection. At Frank's Automotive, we are locally owned and have more than 50 years of experience under our belt and can diagnose and fix virtually any issue you may have.
Reviews (18)
Gayle C.
Sep 29, 2021
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I recently acquired a Porsche and needed a new battery for the key. Hoping to avoid a trip to the dealership, I went into Frank's. Although I haven't been a customer, Sharon helped, found the right battery and even walked to my car to make sure it worked. AND, they didn't charge for the battery. I will NOW be a returning customer.....
Thong P.
Sep 13, 2021
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I called just to get an estimate for a water pump replacement, as my wp was leaking and showing signs of failure. (2000 Porsche Boxster S) They refused to give me a quote over the phone and said I needed to bring the car in (so they could charge me a diagnostic fee) I was quite surprised how unprofessional this was. The rep told me it was company policy. I will never recommend Frank's Automotive to anyone. I'm sure they do topnotch quality work but this policy smacks of attempting to stymie competition and consumer choice. (Not to mention trying to profit by charging a diagnostic fee
Olivia M.
Sep 09, 2021
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Pros: everyone was very professional and nice. They were able to see me without an appointment when my car unexpectedly broke down and gave an estimate by the next day.
Cons: didn't seem to understand why the car wasn't running. For some reason, the person who reviewed the estimate with me kept fixating on the cabin air filter, which had some pollen on it. They kept saying air wasn't flowing in the car but I had the vent shut off. In the end, I went to the dealer who got the car running and replaced the brakes, for less than the estimate at Frank's to just get the car
Cons: didn't seem to understand why the car wasn't running. For some reason, the person who reviewed the estimate with me kept fixating on the cabin air filter, which had some pollen on it. They kept saying air wasn't flowing in the car but I had the vent shut off. In the end, I went to the dealer who got the car running and replaced the brakes, for less than the estimate at Frank's to just get the car
Tessa D.
Aug 08, 2021
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Jennifer V.
Jun 15, 2021
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My brother recommended this place since he had such a great experience with them. Well I have to say I did too. It's hard to find a reliable, professional and reasonable pricing auto repair place. On top of that a place that specializes on German cars luxury car. I felt so comfortable leaving my Car in their hands. Sharon the receptionist is so nice, professional and helpful. Nick the mechanic so is nice, very clear on what needs to be done for my car and I felt like he wasn't trying to take advantage of a girl that doesn't know much about cars unlike other auto repair places I have
Rich K.
May 05, 2021
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Came highly recommended, but clearly not current info
THE SHORT: I had 5 mechanics walk right by me as I was getting my car towed in, and NOT A SINGLE ONE said hello, or acknowledged my existence. They gave me an absurd quote, and no real options for staging out the work. I found the woman at the counter to have a tendency to be subtlety argumentative or at least dismissive (as witnessed again later with another client, at another time). Even after explaining that I knew I had a lot of work to embark on, that I wanted to stage out the work, and start a relationship with a shop, that came highly
THE SHORT: I had 5 mechanics walk right by me as I was getting my car towed in, and NOT A SINGLE ONE said hello, or acknowledged my existence. They gave me an absurd quote, and no real options for staging out the work. I found the woman at the counter to have a tendency to be subtlety argumentative or at least dismissive (as witnessed again later with another client, at another time). Even after explaining that I knew I had a lot of work to embark on, that I wanted to stage out the work, and start a relationship with a shop, that came highly
Randy W.
Mar 18, 2021
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This is our second Audi and we dreaded the thought of dealing with the service writers at Niello Audi again. So we're not going to... we went to Frank's Automotive today for the first time and the minute I got out of my car the entire team made you feel like you mattered to them.. I'd highly recommend them.
Jeremy K.
Feb 01, 2021
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Did not have a good experience at this shop with my 911SC. I was told I would get an estimate by the end of the week & subsequently never received any updates on my car for weeks. I'm not a fan of shops that leave their clients in the dark. If you are "too busy" to work on the car - I can respect that IF only they were up front about it 4 weeks ago - when I dropped the car off for my scheduled appointment. What a waste of precious time this has been. I suggest going to IPB - Ron (owner) communicates much better with his clients.
Marsha R.
Oct 31, 2020
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I went to Frank's tonight because I am challenged I'm doing things on my E 46 BMW. I tried I watched YouTube videos on how to put my windshield wipers on. I bought Bosch windshield wipers because I wanted to buy the best for my E 46 and I tried 5-6 times and I could not figure out how to put them on. So I went to Frank's late on a Friday night I told them my dilemma. They couldn't have been nicer. They wouldn't let me pay them they came out and they put them on like the pros they are....And they were nice enough to comment that windshield wipers can be difficult, so I am
Edwin S.
Jun 16, 2020
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Michael V.
May 29, 2020
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Heaven H.
May 02, 2020
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I have been going to Frank's for over a year now and they are amazing, Sharon is always so nice and welcoming and she always manages to squeeze me in when I call last minute. Nick is awesome, he always lets me know exactly what's wrong with my car and explains in detail. Honestly the whole place is great all of the technicians are very polite and one thing I love is they always give you a car wash or a coupon for a free car wash with every visit.
Mark Y.
Apr 11, 2020
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Week 3 of Covid19 stay at home order, I needed to have my car serviced! Usually not a biggie but with today's scare of being infected, I felt somewhat safe regarding Franks auto sending me an email of reassurance that they take safety measures to limit spread of the virus. Had a bunch of work done, brakes, oil, other repairs for safety and as usual saved like $600 compared to the dealer repairs (for fun I get quotes from Niello to verify what I am saving -cha Ching). Okay so when I went to pick up my car! They had a steering wheel cover on as well as floor and seat covers. Then they took
Melanie T.
Nov 06, 2019
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This is a long overdue review for a good deed done by the mechanics at Franks. My husband needed to adjust the sway bar on our truck and was without out the right tool. We were already late heading out on our trip-- so he drove to Frank's to see if they had the tool and could squeeze us in. The mechanic was more than happy to help, did the adjustment right away and didn't charge us a thing. It was a small request (maybe took 10 minutes total) but Frank's had no obligation to say yes -- but did so anyway without taking advantage of lack of planning on our part. Thanks Frank&apos
John L.
Feb 20, 2019
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Fred T.
Jan 11, 2019
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I was visiting from out of town when my car broke down about a half mile away from Franks. I called them up and asked if they work on BMWs. Forgot to ask if they could work on it today. I drove my car very cautiously to Franks. When I arrived, they were sincere and accommodating and let me know that they would try to fit me in the same day but it was most likely going to be a next day job.
A couple of hours later I receive a quote for the job as well as a visual inspection for everything else that may need replacement. There was no pressure from them to try to upsell. No bread and butter sale
A couple of hours later I receive a quote for the job as well as a visual inspection for everything else that may need replacement. There was no pressure from them to try to upsell. No bread and butter sale
Billy L.
Dec 04, 2018
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New to Sacramento. The second of my life is my 2005 Cayenne. Needed a shop that not only claims they service Porsche's, but when visiting the shop you can 'actually" see a collection of Porsche's in their service bay. It gives you confidence that they know what they are doing. Had my 120K service and my Cayenne runs great! Shop is clean. Everyone from Receptionist/Cashier was professional and knowledgeable. Frank's is my new go to shop for my Cayenne.
My only complaint was with the care wash. Frank's uses a car wash service down the street from the shop. Car wash
My only complaint was with the care wash. Frank's uses a car wash service down the street from the shop. Car wash
Marek B.
Dec 24, 2017
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This is our first experience with Frank's and we were extremely satisfied with the service we received.
We brought our Cayman S for a noise complaint which turned out to be a faulty clutch. We purchased the car from CarMax with MaxCare Service contract. MaxCare insisted on providing a replacement transmission instead of letting Frank's have our transmission rebuilt at a reputable shop. Nick and Sharon had to deal with MaxCare's unhelpful staff as well as with our endless follow up calls for almost four months. Once CarMax produced a replacement transmission, we had our car back
We brought our Cayman S for a noise complaint which turned out to be a faulty clutch. We purchased the car from CarMax with MaxCare Service contract. MaxCare insisted on providing a replacement transmission instead of letting Frank's have our transmission rebuilt at a reputable shop. Nick and Sharon had to deal with MaxCare's unhelpful staff as well as with our endless follow up calls for almost four months. Once CarMax produced a replacement transmission, we had our car back
