GFA Financial Group
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GFA Financial Group
0% APR* loans are now available for home energy efficiency improvements through the Mass Save HEAT Loan Program. Click to learn more. Save time and request an appointment to meet in person with a Better Banking Representative for things like account or loan assistance, notary services, access to your safety deposit box, and more.

GFA understands that being actively involved and helping our local community is a vital part of engaging with our members. We would not be where we are today without them and continually strive to meet our members and community's needs. GFA is a member of the CO-OP Banking Network which has nearly 30,000 ATMs and over 5,000 shared branch locations.
Services
We have your back, GFA can help behind the scenes with a complete suite of business solutions for you and your employees. To learn more about GFA's Business Service Solutions, contact our Business Services Department at 978-632-2542. Many companies offer credit processing. The key is to find one that will analyze your payment trends and create a service fine-tuned for your business.
GFA Federal Credit Union, an Equal Opportunity Employer, has proudly served those who live and work in the North Central Massachusetts and Southern New Hampshire regions for more than 80 years. Our goal is to hire talented, enthusiastic, exceptional professionals who excel and will take pride in improving the lives and financial well-being of our members.
Experience the credit union difference with GFA Federal Credit Union. When you become a member you are not just a number, but an owner. As a member you receive low loan rates, high earnings, free online and mobile banking, and convenient locations in MA and NH. Join GFA and experience Better Banking for yourself.
GFA is owned by our members, not by stockholders. Every member is an equal owner of the credit union. Our Better Banking Representatives are dedicated to helping you reach your financial goals, whatever they may be. We have the solutions you need to grow your business, finance your continuing education, buy your first home, or plan your retirement.
Whether you need support over the phone, want to send us a message via email or need contact information you'll find a way to get in touch here. Remember you can always access your account information 24/7 with Online and Mobile Banking. These are our most common questions, if you have a different question please visit our FAQ page for more FAQ answers.
Reviews (9)
Paula J. Cronin
Paula J. Cronin
Jan 21, 2022
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The customer service at the Parker Street G.F.A. in Gardner MA. is always good.
Raeann LeBlanc
Raeann LeBlanc
Dec 05, 2021
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Zero stars. The GFA was once really the "people's bank". That has been gone for a long time with poor customer service and no incentives to want to bank there. More barriers to banking at GFA than access. The online banking dismal: archaic as another reviewer posted for sure.
Alexander Tolivaisa
Alexander Tolivaisa
Oct 26, 2021
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Automatic one star because they don't have a direct bank feed to QuickBooks Desktop.
Ariel Blodgett
Ariel Blodgett
Oct 14, 2021
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The staff is helpful and friendly. However the way business is conducted is seriously archaic. It's 2021 things at this establishment need to improve technology wise. It's time to catch up to the competition. My brother has a different bank and did his entire mortgage without ever stepping foot into a branch. I,however, got a $400 loan and have been in numerous times and had to make numerous calls/messages before even closing the loan.
Also your employee turnover rate is awful. Maybe start questioning why so many people have chosen to be employed elsewhere.
Jeremy P.
Jeremy P.
Oct 02, 2021
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Absolute trash there is literally ZERO incentive to join this bank especially with all the options out there. Any other bank is a better choice than GFA.
Hollywood
Hollywood
Sep 21, 2021
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Do to the constant unprofessional and rude behavior and how poorly it is run, I am here to say that I have never met a bank that has cost me excessive amounts of money.
Thankfully I recorded them on the phone multiple times so my lawyer and myself addressed these matters in which I have sadly suffered for and plan to see it dealt with. It’s disappointing and sad to see but the outcome will be on a bank that lies and breaks felony laws
Steve Sprague
Steve Sprague
Mar 21, 2021
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I recently moved to the area, wanted to establish a banking relationship locally, so I opened a couple accounts, both basically fluff accounts with my extra $ direct deposited weekly, applied for a small loan on a small piece of equipment, (mind u there is enough fluff cash in these accounts to pay cash) 3 weeks for an answer. Called my old CU (the day before GFA finally gave me an answer) had approval in 1hr. GFA a Joke, guess I'll move my fluff accounts back to my old CU. Banking goes both ways.
Heather Russell
Heather Russell
Nov 21, 2020
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Best Bank around, honestly I have nothing but good things to say about the team in the Peterborough Branch. Friendly, Courteous, Efficient and Precise. I've been a member for over 10 years and I couldn't recommend a better Credit Union!!
Billy Boy
Billy Boy
Sep 14, 2018
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HORRIBLE Credit Union! I have excellent credit and hadn't had a loan or credit card opened in years, although I do have loans always paid on time and credit cards paid in full each month. Utilization is at 7% max. They denied me a small auto loan? Now my credit has a hit as well as a NEGATIVE mark on it for the next 2 years, all because of these idiots. I plan to appeal this decision through the proper protection agency because I feel I have been wrongly discriminated against. Now I also bank with DCU, but their branches aren't close to me. However most of my DCU business can be done on-line or