Berkshire Communities
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Berkshire Communities
Berkshire delivers the very best in modern apartment living. Our sophisticated luxury apartment homes provide premier living experiences and exceptional customer service in some of the most desirable locations in the United States. Berkshire Residential Investments is a people-focused investment management company known for our vertically integrated organization and experience in U.S. residential real estate.

We aspire to improve lives through expert capital stewardship and exceptional living experiences. Our reputation for innovation and prudence attracts residents in the U.S. and investors from across the nation and from around the globe. Working for Berkshire has influenced my career growth substantially.
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Berkshire was founded in 1966 by George and Douglas Krupp, two brothers who wanted to change the way residents experienced apartment living. As the company grew, they realized the importance of hiring the right talent and investing in those individuals to operate the company. To learn from their experiences.
At Berkshire, we want your living experience to exceed your every expectation, so we developed the Berkshire Perks program. The Berkshire Perks program is all about making your life just a little bit easier. Whether it's painting your home to match your tastes and decor, offering ways to save money, or providing expedient and professional service - we've got you covered.
Berkshire is based in Boston, with Property Management operations offices located throughout the United States. This leadership group is made up of real estate professionals with extensive experience in all aspects of the industry. A nationally respected property management team that creates memorable and valuable experiences for all of our stakeholders by attracting fun, engaging talent that is committed to excellence in everything we do!
Berkshire Residential Investments is an investment management company specializing in U.S. residential real estate. We take an integrated approach to investment management, which means we not only manage our clients' portfolios, but we also handle everything from acquisitions to property operations in-house.
Berkshire Residential Investments partners with investors and consultants across the globe to deliver long-term value and innovation solutions in the world of real estate. At Berkshire Residential Investments, we've achieved an expert level of knowledge, service, and insight that drives every decision we make.
Reviews (30)
Gee W.
Gee W.
Dec 09, 2021
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Do not move here! This building has not had pool, gym or hot tubs for 2 years now, but they are included in your lease and you **will be charged** full rent for them! They respond to every bad Yelp review with fake concern and an email address to contact-- but no one ever replies to you from that email address. (Let's see if they do it to this one.) Management sent an email on 12/7/21 that the pool and other amenities will not be repaired **anytime soon** so RUN, don't walk, to a better building!
Demaceo V.
Demaceo V.
Sep 23, 2021
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This will be my second year living at 2020 & I'm continually appreciative/impressed by how consistently kind, fun, respectful, & helpful everyone in the community (management, maintenance, & residents) has been!
Francesco G.
Francesco G.
Sep 03, 2021
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I lived here for about four months out of a 12 months lease. When I signed up I was shown a swimming pool, common areas, a gym, you name it. After I moved in I found out the swimming pool was gonna be under maintenance for the full length of my lease. After COVID hit, the common areas were shut down. Throughout my time there alarms would go off non-stop at all times. Dogs organic matter was strewn into the hallways non-stop day in and day out. They are so desperate for money they would charge you if you leave your trash bin out on a Thursday rather than a Friday. The place looks like a jail, feels
Sergey Y.
Sergey Y.
Jul 17, 2021
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Updated review, wanted to rate the apartment itself, rather than the neighbors I had over a year ago :)
The management is very supportive and has been on top of everything during the pandemic.
The staff is there for the residents and always takes care of their needs in a very timely and understanding way.
The apartments are very nice and spacious, and very fresh since the building is only a few years old.
There are a few schools and a preschool opening right behind the community, so it's a big plus with families with children.
Lisa B.
Lisa B.
Jun 15, 2021
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It's frustrating how many times they insist on entering units--management or contractors. I understand there are required inspections, but they need to be consolidated. They don't specify what date they are coming but give a range of dates. That means I have to move items and rugs, etc. out of the way multiple times and then plan on cleaning when I get home each time, however I won't know which day they came in. For example, they just did unit inspections last week for five days in a row. And today I receive an email that there are more inspections (and described as "invasive
Pokhin S.
Pokhin S.
May 01, 2021
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The tour scheduling form online is a joke. After selecting a date and time online, I filled in everything requested on the form, e.g. name, desired move in date, and unit size. A few days later they emailed me asking everything all over again. Not the best service, but it's fine, no big deal.

So I answered their questions in the email. They confirmed my appointment on the scheduled date and time.

On the date of visit, due to traffic I was expected to be late for 5 minutes. ~5 minutes prior to my appointment time, I called them to try to let them know that I would be 5 minutes late. No one
Megan W.
Megan W.
Apr 16, 2021
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We've loved our last two years at VIA. The support team is always responsive and helpful. Though we miss the pre-COVID events, there have been a number of virtual events this year. Being by the waterfront has been a lifesaver this year!
Marion R.
Marion R.
Mar 10, 2021
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~ Love The Pradera - A Nice Quiet Clean Place to live. The Office/Leasing Staff & Maintenance are always available to assist with any needs! Everyone is very friendly & helpful! I definitely recommend The Pradera as A Great place to call home! ~
Chris B.
Chris B.
Jan 15, 2021
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I am back to update my review. I've been a resident here since 2018. I haven't had no issues, even after two units. You have your ups & downs with properties, as people have to be mindful how many people really live on the property, the types of residents, pets, etc. Things can happen that we can or can not control. Overall, I love the staff. Amanda is so kind & has been very helpful to the things I need & has great customer service. Everyone is friendly, even the property staff who keeps things clean & in order. I have no complaints & love it here. Specially the pool
Ciara D.
Ciara D.
Dec 23, 2020
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After living here for two years, I can assuredly say that this place is a HARD NO! It's gotten decreasingly worse, and if not for COVID delaying my home buying plans, I would NOT have signed a new lease...but in 9 months, I'm OUT!

This place attracts many people because it's in a great location and the prices are decent for the area and the style of the apartments. However, potential renters, DO NOT be fooled! The elevators and controlled access gates are veryyy frequently broken, the fire alarms go off pretty often (so much, that many people don't even leave their apartments
James K.
James K.
Jul 25, 2020
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Horrible.

Would give negative stars if possible.

Let's start with the noise reverberation. Absolutely horrible. I can hear my upstairs neighbors walking around all day, I can hear my next door neighbors making dinner, and I can hear the apartment complex across the street having conversations on the balcony.

Not a major problem. However, when I constantly get threatened with being evicted for noise complaints that is when it becomes a problem. I have even received a noise complaint during the day for LIVING in the apartment I pay for. I am 6'2 240 lbs and I guess this apartment needs
P. C.
P. C.
Aug 16, 2019
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Sorry but given recent events I'm going to downgrade this quite a bit. My car got broken into and given the recent communications and some broken glass here and there I believe this is a real problem.

Security is the most important thing. If people can just walk into the garage and do whatever they want, then why advertise a "close community".

Also, I called security which arrived 1:36mins after I first called.

We've also been getting quite the lot of noisy neighbors.
Jonathan P.
Jonathan P.
Feb 28, 2019
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Amazing property and more amazing is the staff. Always helpful and always on top of any little problem we might have without apartment. I use to live in The Vermont around the corner and the staff at K2LA is much better. Always clean and easy parking are a plus. Clean trash rooms. Never have seen a big or cockroach anywhere. Getting packages and food deliveries as well are easy with a security at the front door 24 hours. FOB keys for main entrance, elevators, and apt door are a plus, and make us feel safe. Metro is close also a plus! And great food everywhere. ++++
Nicole B.
Nicole B.
Sep 28, 2018
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When I was searching the Seaport District for a rental, and after touring with Grace, I knew I had to look no further. VIA offered the perfect floorplan for me, and a bonus view and was available for the ideal timeframe. Grace was extremely accommodating, eloquent, and excited to welcome me to the property. The living experience has been wonderful and I have absolutely no complaints. It's a fantastic property for pet friendly living, the maintenance staff is diligent with common areas and the management team addresses issues with speed and understanding. I couldn't recommend Grace and
Kari G.
Kari G.
Aug 27, 2018
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Steven was very helpful when I came in looking to lease. Thank you! (I do not reside in this building)
Monique J.
Monique J.
Jun 01, 2018
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Came to visit the community and fell in love! I meet and toured with Steven Swan and he was amazing he made me feel like I made the right choice to come and visit and tour! At the time there were no apartments available within my budget but Steven assured me that he would find me a new home and he did in less than 5 days!!! 2 thumps up for that guy!
Regina N.
Regina N.
May 01, 2018
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Just renewed my lease for another year! I've enjoyed living at Berkshire Howell Mill, central location to Everything, and the office staff is Very pleasant to interact with, especially Steven! Anytime I've needed anything they have been right there to address it or take care of it! I also have loved the events that we have had in the clubhouse, especially the Holiday Dinner party, and the European Wine & Cheese night....looking forward to my stay here, and more events!
Amanda B.
Amanda B.
Apr 30, 2018
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Moved in about a month ago and I am in love. The staff is super helpful and always kind, the building is gorgeous, and they take care of everything. When I moved in they were unbelievably accommodating and they check in regularly to make sure anything I need is done.

I've lived in a couple of seaport buildings and have friends in others and this is by far the best. They go above and beyond (I worked with Lauren and Jason who made the whole process easier than any move I've ever had). Even though I'm already in they stay in touch and make sure everything is still good which I really
Craig C.
Craig C.
Apr 30, 2018
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I just moved into the Via Seaport and what a great experience! The building and apartment are gorgeous and the leasing and management team are warm and gracious. They made the leasing and moving in process seamless. The amenities and public areas look like a Four Seasons and the other residents are really nice. I'm so happy that I made the move and am looking forward to being a resident for a long time!
Molly M.
Molly M.
Apr 12, 2018
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I love living at 2020 Lawrence! The building is amazing and Kari and Joe are always so helpful and willing to bend over backwards to make sure your needs are met! I love the rooftop view and grill... it makes for the perfect evening or mid day lounge area! Love 2020 Lawrence!
Amir R.
Amir R.
Apr 03, 2018
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A modern and beautiful complex with quiet and lovely residents.
I'd definitely recommend if you're looking for Modern apartment with good material.
Anton K.
Anton K.
Mar 11, 2018
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Very negative experience from the first minute! I don't recommend to deal with these guys. They are liars! They post fake ads on craiglist with a fake price. When I called to check the price, the management just told me everything else but the price, all the pros of the apts and benefits. They were trying to avoid my direct price question. They think that their customers are stupid.
Their craiglist posting for 1 bedroom is for 2387$ and their real price is over 2600$. They are just wasting people's time, trying to provide the better fake price and let people come to check out the apartments
Jerad L.
Jerad L.
Aug 06, 2016
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This is an updated review. Since writing my previous review, everything with 2020 has declined dramatically. I highly recommend looking elsewhere for another apartment complex, there are so many other buildings.
Kayla S.
Kayla S.
Aug 03, 2016
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The first time I moved in, the electricity in my room wasn't working and the bathroom light fixture was broken. A year later, I just moved upstairs today because of the outrageous amount of noise I dealt with from my upstairs neighbor (wood floors aren't very forgiving). My new apartment had a dirty floor, glass everywhere in the bathroom due to a broken light, a broken pantry shelf, one track light out, and it looked like no one had cleaned it. Management brushed me off saying someone would come in later to clean (even tho it should've been already clean). Maintenance is amazing
Jason W.
Jason W.
Mar 14, 2016
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While I enjoy the unit that I live in, the property managers are completely unhelpful. After myself and my neighbor had packages stolen during the holiday, they did not notify the other tenants to instances of theft.

When they sell you on the unit, they pump you on the building security. Please do not be misled, the building is not secure. Homeless people are frequently found sleeping in various parts of the building. I know two current tenants who had homeless people randomly walk into their units. Theft of property is frequent, and as previously mentioned, the managers do not even pretend
Baer D.
Baer D.
Mar 04, 2016
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Hopefully 2020 won't delete my review this time.

Absolutely, hands down the worst place I have ever lived! (I lived in behind razor wire in Papua New Guinea with 24/7 armed guards if that tells you something).

#1 The building construction is terrible - I hear everyone walking by my apartment and smell whatever they may be cooking for dinner.

#2 The management team - to call them that makes me laugh a bit. They honestly couldn't properly manage a Taco Bell.

#3 Good luck with your maintenance requests! At best they will check and tell you everything is ok. But heaven forbid your
Richard J.
Richard J.
Mar 01, 2016
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Draconian rules and enforcement in the longest and most legal lease I've seen by far. $4,500 plus 2 months rent to end lease early. Not even a one day grace period for rent payment (due on 1st even on holidays). Refuses to pay cleaning contractors for months at a time. See dirty carpets and stairwells. Late and inadequate snow and ice removal from sidewalks. Broken fireplace on roof for almost a year. No cushions on seats on the roof. Cannot sublease or Airbnb your apartment. Cannot have more that two guests in common areas (aka, no double-dating). Made deal with local towing company to boot
Y. K.
Y. K.
Nov 09, 2015
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One of the most interesting places where you can stay for life. very cultured neighbors. fresh place, everything is always well groomed and purity appreciate it above all. special thanks to the team - very attentive, genuinely friendly and cultural, you feel it necessary, important, you know that your issues will be solved in the shortest time. Thanks supervisor Jose - nice man and devoted to his work. thanks to the girls from the office especially Erin - a gold Manager, naturally always friendly and attentive, very professionals work. Location is one of the best parking problems are not particularly
Talour W.
Talour W.
Dec 02, 2014
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I honestly have no idea why this complex has received such atrocious reviews. I'm sorry others haven't had a good experience here. I can only say what my experience has been like.
Firstly, I was supposed to move into 7421 on Frankford, but when move in day came my apartment was nothing like I was promised. My mother (my cosigner) was set to fly out at noon that day. In three hours I needed to find an apartment. I came into Pradera with an hour to spare, and the leasing office was beyond helpful. I was shown an apartment move in ready. It was beautiful. It had lovely countertops, wood
Alexander P.
Alexander P.
Aug 15, 2014
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Very nice place to call home!
We live in this luxury apartment building since April 2014. We chose a corner 1 bedroom unit facing the Redmond Town center for its lovely layout and the quiet location on the top 6th floor.
The heart of this property in Amy the manager of Elan Redmond.
There is nothing she wouldn't do to make sure residence are happy with the choice they made calling this place home.
Highly recommended.