William's Service Center provides quality car care in Fort Wayne, Indiana. We are a family owned business delivering honest and professional automotive repair and auto maintenance services to the people of Fort Wayne and surrounding areas.
The quality ASE (Automotive Service Excellence) certified technicians at William's Service Center employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.William's Service Center is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.
The quality ASE (Automotive Service Excellence) certified technicians at William's Service Center employ today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles.William's Service Center is a certified NAPA AutoCare Center; we are able to provide the benefits of an established national entity while maintaining the personal touch of a family-owned business.
Services
Our auto repair shop is conveniently located in Fort Wayne, Indiana. Our quality ASE (Automotive Service Excellence) certified mechanics at William's Service Center employ today's latest automotive technology and are equipped to handle all major and minor auto repair services on foreign and domestic vehicles.
The air conditioning unit in your vehicle operates similarly to a refrigerator. Your vehicle's air conditioning unit is designed to move heat from the inside of your car to outside of it. The refrigerant carries heat. In modern cars, refrigerant is a substance called R-134a. Older cars' refrigerant is called r-12 freon, which is more expensive and difficult to find than R-134a.
Your vehicle's axles are vital to keeping you safe on the road. They are just as important as other safety devices on your vehicle, such as brakes and tires. Axles bear all of your vehicle's weight. They connect its wheels and help drive the vehicle. In most cars, the axles are an essential part of the steering system, working with power steering fluid and other components to ensure smooth turning.
Brakes are pretty much the most important safety device on your car. If you've ever partially lost your brakes in the past, you'll agree that it's not something you want to experience again. Inspecting your brakes twice a year for wear and damage can protect you and your passengers. Additionally, it will also help save you money by catching any damage before it becomes too costly.
The best way to prevent long-term and costly problems with your vehicle is to keep up with its preventative maintenance schedule. One major key to successfully making sure you are doing all you need to do is to read your vehicle's owner's manual. Regardless of your vehicle's make or model, its owner's manual will contain a maintenance schedule.
Reviews (9)
Shannon M.
Nov 22, 2021
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Richard Shie
Oct 07, 2021
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Whitney Peterson
Sep 07, 2021
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Jon Davis
Aug 15, 2021
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Took car in to have plugs changed on Monday. They never called. I called them around 330 to see if car was ready. No. They broke plug wire. Again never called. Car wouldn't be ready until Tuesday. Charged me for new set of plug wires. $400 later my car was done. I should be happy they didn't charge me labor to install the plug wires. Not going back
Suzanne Kaiser
Jul 29, 2021
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Worse experience I can ever recall having at a business.
Firstârepair service: I took my car in because it was leaking some kind of fluid. After keeping my car for a week they called to say it was ready and charged me $1700(!!). Except, it wasnât fixedâstill leaking! I took it in a week later and they now say the leak is somewhere else, and they want to charge me hundreds more. They seem very unsure of how to identify the problem so $1700 later, I left and nothing has changed.
Perhaps equally as upsetting is their (lack of) customer service. I spoke with John on the phone and in person
Firstârepair service: I took my car in because it was leaking some kind of fluid. After keeping my car for a week they called to say it was ready and charged me $1700(!!). Except, it wasnât fixedâstill leaking! I took it in a week later and they now say the leak is somewhere else, and they want to charge me hundreds more. They seem very unsure of how to identify the problem so $1700 later, I left and nothing has changed.
Perhaps equally as upsetting is their (lack of) customer service. I spoke with John on the phone and in person
Jenny Shanebrook
Jul 16, 2021
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I LOVE Williams repair shop. I have been to both his locations and have had great experiences. We have been bringing all our vehicles there for years and can't imagine going anywhere else. The staff at the Dupont location goes above and beyond. They are very through and answer all my questions. I would HIGHLY recommend this business to ANYONE in need of car repairs.
Hunter Kessell
Mar 27, 2021
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Anything that goes wrong (including calling and getting information from them, or then ignoring calls) is blamed on the customer. Directly. With no remorse.
Loudly, and in front of the whole store.
When asking about ANYTHING, you are ridiculed.
They expect you to just allow them to do whatever they want with the car, not telling you anything, until they decide they're done. Even if it's a small thing that should take fifteen minutes, they want you to leave your car for a day or two.
Incompetence runs heavy.
Loudly, and in front of the whole store.
When asking about ANYTHING, you are ridiculed.
They expect you to just allow them to do whatever they want with the car, not telling you anything, until they decide they're done. Even if it's a small thing that should take fifteen minutes, they want you to leave your car for a day or two.
Incompetence runs heavy.
Eric F.
Jan 25, 2021
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Quite possibly the worst repair shop in the tri-state area. I took my car in there with a power steering leak. I was told by another mechanic (i didn't use them because of scheduling) that the low pressure hose had a leak. Williams said they couldn't find a leak but replaced it anyway. Why would you replace a part that isn't broken you ask? Me too. Well, I took the car home and low and behold it was still leaking. I took the car back and they still couldn't find a leak. I took the car in a third time and they said that i needed a new rack and a new power steering pump. $1,300 later and I'm good
Cooper Beer
Dec 12, 2020
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I spoke with Joe on the phone about some blinker and exhaust issues I was having with my '02 Cavalier. He was very professional and gave me a quote for fixing it. I dropped the car off Sunday night and it was done by Monday afternoon for less than the price quoted. The building is very clean and professional looking inside and out. Highly recommend!
