Johns Auto Glass Unlimited
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Johns Auto Glass Unlimited
We are here to help. Let us work directly with your insurance company to handle the claims process and make your auto glass repairs as simple as possible. John's Auto Glass is a family-owned, independent glass replacement and windshield repair company servicing Mukilteo and the greater Seattle for over 40 years. Specailizing in convenient mobile service, we'll deliver a quality product with excellent customer satisfaction. As a result, a high percentage of our business is from repeat customers and referrals.
Services
John's Auto Glass provides mobile service to your home or office to perform your windshield replacement or chip repair. We understand the importance of a quick turnaround and pay special attention to minimize your down time. Opened in 1988, John's Auto Glass is one of the premier auto glass company's in the Puget Sound area.
Making sure your car is secure and you are safe while driving is not something you want to leave to chance. That is why it is extremely important for you to have quality auto glass. That's where we come in. We use OEM and custom auto glass, including windshields, windows, side windows, quarter glass, and back windows.
Open six days a week, we do our best to make things convenient and less stressful on you. We provide our customers with fast and professional auto glass repair and installation services that fits into your busy lifestyle. At John's Auto Glass, we understand how hectic everyday schedules can become so we offer a mobile service and can come to you.
Reviews (28)
Chinua Gipson
Chinua Gipson
Dec 12, 2021
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John's Auto Glass Unlimited FOR THE WIN!!! I recently had vandalism/theft to my driver side rear door glass and almost went into total panic due to most businesses going into a holiday schedule, but then I picked up the phone and called this amazing company! John picked up but was out of town and referred me to Mike (a technician) and I was able to get my window fixed within 24hrs or making this phone call. Their service is un-matched and I will be sure to refer them to anyone that I know AND promote them across my workplace. Mike was extremely professional and took care of my car as if it was
Amie Northagen
Amie Northagen
Nov 11, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Great local service! Needed a replacement on a broken window and they were able to replace it within hours and had the best price out of all the auto glass repair shops I called. Would absolutely recommend!
Services: Side window replacement, Electric window repair
Z. Cal
Z. Cal
Oct 31, 2021
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These guys came within 2 days and had the job promptly where my car was serviced at BMW. Even the dealer commented on their quality job.
Tia Nguyen
Tia Nguyen
Oct 17, 2021
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I appreciate the service that they gave me! This was my first windshield replacement ever, so they made the process as smooth as it can be. I spoke to John mainly who was a pleasure to talk too and flexible with their schedule to get me in, but Mike was the one who did the replacement and did such an amazing job. I have a 2020 Subaru Crosstrek and he made sure that the windshield was placed marginally close to where it needed to be so that I did not have to recalibrate my cameras (car has Eyesight feature). Love that they are mobile service too. Highly recommend them and I would refer any of my
Craig Bedward
Craig Bedward
May 31, 2021
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I had a side window smashed. It's an older car and the window is really hard to find. John tracked down salvaged one from another state and had it shipped in an installed.
Services: Side window replacement, Windscreen replacement
Hyeyeon H.
Hyeyeon H.
Apr 30, 2021
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They do amazing job! It didn't take long at all. It wasn't that expensive as well. I paid my BMW 550i GT front window for $350. I think it's pretty decent price for the service and the parts.
Kris K.
Kris K.
Apr 14, 2021
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This place did some work for me in the past and I was pleased, so I went back, the place was no longer there on the Speedway. I call and he tells me they haven't been at the location for along time, they are now around the corner. I follow his instructions, but I cant find any signage or the business anywhere, I call back, but no answer. I try to look for address, but webpage and everything still has old address which is strange, since he indicated the move was awhile ago. I try another day around 10am and call first to get address, but he says he is not open yet but he will be there in about
Tanya R.
Tanya R.
Mar 30, 2021
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John is a great guy! He does an amazing job for a fair price. I would definitely go back and recommend him to anybody that needs a new windshield. He even let me drive his truck to the bank and he's got a real nice truck!
Travis Banducci
Travis Banducci
Sep 26, 2020
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First of all John answered his phone. He is sincere and straightforward. He found a used piece of glass for me and had it ordered the same day which saved me hundreds of dollars from a new piece. Volvo wagon window. I'll definitely be using and referring John for any future glass needs. Thanks!
Jeff King
Jeff King
Sep 17, 2020
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I was recommended to John's for quality work. I got better than quality. Great work in a short amount of time. And a very fair price. Conversation was great, and I got to hear the best 'how I met my wife' story. If you were to look up this company in the dictionary, you would find it under 'Best Customer Service Ever'!!! Give this company your business. You will never regret it! Thanks John and Mike!!
Ashley C.
Ashley C.
Jan 12, 2020
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This is one of the most professional, kind and quick places I've ever been to! John was able to get my windshield replaced the same day I called and did it extremely quick! He comes to you and he's the best deal in town! He took his Sunday morning to come out and help me! Thanks John!! Highly recommend him!! Honest quick and kind!
Jim M.
Jim M.
Jan 07, 2020
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John was able to replace my Kia Soul windshield same day I found it. Called mid morning and was in his new location (a couple of blocks away from his sign) at 2:30 PM, and done by 3:30 PM. Make sure you know your windshield well before you call - I missed a condensation sensor and he had to run back to the warehouse, and it changed the cost... he was very nice about it and blew off the setback as no big deal, which I appreciated.
He does mobile as well, but he's got a new place...His new place is in the back of a car repair place - ask in front and they'll point you through the doors.
No amenities
Anne Karabach
Anne Karabach
Oct 28, 2019
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John and Mike are so great! My back windshield was broken on a Saturday and they told me to come in and they would seal it for me until they could replace it on Monday. They vacuumed all the glass out and secured it so well to get me through until Monday. I dropped it off to them and it was ready within an hour. They were very helpful and so friendly that Iam going to refer them to everyone! Thank you so much John and Mike! Love supporting local businesses.
Rex T.
Rex T.
Aug 05, 2019
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Thief! Charged 20k to rebuild a classic car. Had to go get vehicle parts stolen never touched. Currently operating without a license. Do biz with this con man at your own risk. Will lie cheat and steal you blind. The windshield part of his biz is a scam. Collects tax and doesn't send to government. Can't tell you how dishonest this guy is
Billy D.
Billy D.
Aug 04, 2019
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The owner pulled in to park next to us and was driving way to fast for parking lot speeds..and had to stop abruptly as my wife was unloading kids out of our van
then when i said he came in to fast he wanted to sit and argue that he was aware and wasnt going to hit anyone.. then he left his van taking up 2 spaces and went shopping. not sure if he was drunk or if this is how he acts all the time but be ware the guy is argumenative and reckless
J. H.
J. H.
Jul 03, 2019
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***DO NOT USE THIS COMPANY***

I'm shocked at the unprofessionalism displayed throughout the process.

If you do use this company, do not give them your credit card information, or pay anything in advance.

I paid a deposit to order a piece of glass.

I paid cash for the balance when the work was done.

Without my permission they also charged my credit card for the balance that I had already paid in cash.

I keep getting excuse after excuse about crediting back to my card.

It's been over two weeks now of excuses, and tired of waiting, I finally had to log a dispute with my card company
Crissey Y.
Crissey Y.
Sep 25, 2018
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A pebble randomly hit my car's windshield last weekend while I was on the freeway. The glass quickly cracked into 5 lines like a star. I was desperate to find someone open and affordable. I used Yelp and found John's number. He quickly answered and said he happen to be no more than 15 minutes away from me. We waited in the parking lot. He was on time, friendly, and reasonably priced. He fixed the crack in about 10 minutes. He did a great job and would use him again. The only reason I didn't give him a 5 star is because I have a hairline crack still. You can see it but can't
Blake J.
Blake J.
Dec 13, 2017
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I went to John's Auto Glass Unlimited to get my aftermarket hood painted and he pulled out his phone and showed me a bunch of pictures of a car he just finished that was my same color and year. After picking it up the first time it seemed like it had a much bigger flake in it than my paint and was noticeably more yellow than my cars paint. Also to "blend" it he taped up to a body line on the fenders and sprayed over which then ruined my fenders. The second time it was a bit closer but still not a match so the fenders were still ruined and the hood still wasn't the right color
Sam R.
Sam R.
Apr 27, 2017
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I recommend John's Auto Glass. I was very pleased with John, the owner. When he learned I was unhappy with some of the work done by his business he took immediate action to satisfy the situation. I would definitely recommend John's Auto Glass Unlimited - he will ensure you are satisfied with his work.
James F.
James F.
Mar 31, 2017
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Johns is obviously not an auto repair place. He should stick to replacing windows. I have paint drips all over my hood my bumper. There is over spray all over the car. There's about 1/8 inch of dust everywhere inside my vehicle not to mention in the engine compartment. A huge hideous mess. I have paid him in full and gave him a tip and good faith. I told him I would check the work out after I wash the car. I have check the car out and I should have sent it back to him and fixed his hideous mess. It looks like I paid somebody from another country standing on the corner to fix my Mercedes Benz
John O.
John O.
Dec 30, 2016
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Awesome experience! People are honest and very friendly! Highly recommend this place!!
Karla D.
Karla D.
Nov 30, 2016
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It was so stressful to have our van broken into! But these guys made it so much easier to deal with the hassle. They got a new window in our van on the same day and it works perfectly. We have become loyal customers! Now they are always my first stop when I need work done. It's so nice to have people you can trust!
Denea C.
Denea C.
Sep 17, 2016
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I'm absolutely a life long repeat customer. They have done everything from replace my windshields to fix body damage on multiple vehicles. They take GREAT care of referrals and ALWAYS find time to help me when I need them. I have used both insurance and out of pocket Payment and both were easy and hassle free.

I don't normally write reviews but this shop is more then worth it. Small, family permed and honest. Can't get any better.
Jilli D.
Jilli D.
Sep 12, 2016
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My family and I have used John's shop for the past 10 years, there is no one I trust more in the auto business in the Pacific Northwest. I recently moved to Arizona, and wish there was someone I could trust as much as him and his team with my vehicle.
Tod H.
Tod H.
Feb 26, 2016
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Despite the poor reviews, I decided to give John's a chance since he's local. Bad call on my part.
- Unprofessional and poor work.
- Refuses to do mobile work, even though he advertises it (& why my insurance company selected him).
- Was 30 mins late for my appointment. I arrived on time, yet he had "just left" to pick up my replacement windshield.
- Didn't acknowledge he was late or apologize when he finally arrived back to his shop. Not that I'm the "sensitive type," but poor customer service skills don't keep customers.
- Left a mess in my truck
Sphinx S.
Sphinx S.
Mar 26, 2015
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Completely amazed with the work John at Johns Auto Glass Unlimited performed on our Durango! Highly recommend he and his crew for any type of auto body work, custom projects and other related needs.
Seth S.
Seth S.
Jun 26, 2014
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This place is horrible

i made a appointment
called to confirm my appointment then drove a long ways to show up only to be told yeah we didn't get your windshield ( the one i called to confirm on )

i will make sure to tell every one i know this place is horrible
Max C.
Max C.
Sep 02, 2013
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I've had a bad experience with this place recently, went in to repaint my 1991 MR2, the new guy that they hired is terrible, I posted a picture of my cars door handle and what a amateur job they did respraying the doors. They also do a horrible job at masking the car, there was overspray all over the bottom part of the chassis and even some in the wheel well. Also he likes to lie about when the car will be finished, first it was 4 days, that turned into a week, and eventually after 2 weeks I got the car back. A complete waste of my time, if you're trying to run a honest business stop