Northern Valley Eye Care
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Here at Northern Valley Opticians, we are dedicated to ensuring that our patients get the vision they deserve. We are also dedicated to making sure that all of our patients have healthy eyes. Our entire optometry staff works together to give you a good visit every time you come into our office. We will work around your schedule and make every effort to see you in a timely fashion.

To do this, we ask that you call ahead with any questions or concerns you have before your appointment. We truly believe in routine eye examinations so that you can see as clearly as possible. Once you have to get glasses or contacts, it is even more important to watch the health of your eyes. You also need routine checks to ensure your prescription has not changed.
Services
Our Northern Valley Eye Care optical staff are professional and friendly. From the time you first come in you will be welcomed and receive personal attention. Our opticians will make sure you receive the proper attention and any help you need when browsing our selection of fashionable designer frames.
Proper eye care is important for people of all ages and regular eye exams are encouraged for everyone, but especially for those already using glasses or contact lenses. Your vision plays a vital role in your life each and every day, which is why it is so important to take the right steps for maintaining good eye health.
Are you a Closter resident who has considered wearing contacts, but are unsure of what it entails? Are you a longtime contact lens wearer, who is looking for somewhere in Closter to get high quality, custom-fitted lenses for the best prices? Northern Valley Eye Care and Dr. Alan Ross are here to supply all of your contact lenses needs.
New patients keep our business growing, so we are always proud to offer high quality optometry services to our patients. We understand that your first visit to the eye doctor can feel overwhelming and we try to accommodate all new patients with a comfortable and organized facility. Our goal is to cover everything you need with a full and efficient assessment, but without waiting to see the doctor.
I have been going to Northern Valley for about 10 years. The staff is very friendly and helpful. They have lots of frames to pick from. Your never feel like your rushed or under pressure to buy anything. The hours are very flexible and work for me. I live about 1/2 hour away and will travel the distance because I comfortable and know I will come out with exactly what I want.
Reviews (8)
Sinan Gok
Sinan Gok
Dec 03, 2021
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My first experience was amazing. Purchased a nice frame for a reasonable price. Larry took time to explain some technical details regarding frame types and lens sizes. Then my frame broke and I was eligible for a free replacement under warranty. That is the good part.
Then I had to wait more than 1 month for my new frame, just because they forgot about me several times. I had to call at least 3 different times to follow up and remind them to do the next step. Such a disappointment.
Amanda Hoti
Amanda Hoti
Sep 13, 2021
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If i can give this review 0 stars i would! Total rip off and they do not have any courtesy for there patients!
Jacki Dixon
Jacki Dixon
Apr 26, 2021
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I can not say enough good things about N. V. E. C ... Kelli & Rich are very very kind & helpful... kelli goes above & beyond to be helpful ..My 93 yr old mom has been going to them for Her glasses for many years. I hope to continue ... Thanks Kelli
Amy Nobu
Amy Nobu
Mar 14, 2021
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We walked in asking for a simple eye test. The service we received was a regular eye test- but they billed it as a medical issue, sent us a huge bill and won't return our calls.
Erik Valentin
Erik Valentin
Jan 25, 2021
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Love my new glasses and the customer service there was amazing. In this time of COVID where safety is everything. I felt so comfortable there. Everyone had masks & where super nice. It was like a breath of fresh air. Kelly helped me pick out my glasses and I was very impressed with how she made me feel like I was family! I would definitely recommend anyone if you are in the market for glasses to go for sure.
Macy Apartments Apart
Macy Apartments Apart
Jun 05, 2020
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The most unprofessional and appalling practice I have ever set foot in. To say that the office staff are rude would be an understatement. It's truly baffling how this practice manages to stay in business. Look elsewhere for your eye-care needs.
Standoffish staff when asked about insurance and invoice.
Kerli Molina
Kerli Molina
Jun 01, 2019
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After having a negative experience at Closter Eye Care, I went across the street to get an eye exam. I called in advance to see Dr. Ross. After I had my eyes examined, they kindly directed me to their optical department. I was greeted by a very friendly receptionist, who called an optician to assist me. Linda promptly arrived to greet me with a smile and subsequently helped me choose stylish frames and excellent lenses for my vision needs. She was incredibly knowledgeable, amiable, and even helped me pick lenses that I absolutely adore, with no strings attached. Now I feel like a movie star! After
Kelli Calle
Kelli Calle
Oct 09, 2018
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The staff are very nice and they greeted me as soon as I walked in the door. They are very helpful when I needed help picking out glasses. ❤️