Midwest Members Credit Union

Had some problems with a loan I applied for and Tim Carter came in the office and saved the day for me. Very professional. They work with you to make sure your issues are addressed and fixed.

I'd like to understand how you walk in or pull up to this Credit Union and none of the employees have their mask on but insist you put yours on as they decide to put theirs on? Or when a teller helps you at the window she pulls her mask up as she comes to the window and then does your trascation at the drive through window and pulls her mask down. Then proceeds to return to you and NOT even re put the mask on?
Then on top of it you tell them medical condition and they can't help you in the drive through. So I will gladly and proudly take myself to another credit union to give them my business

I have never been treated as poorly and disrespected as I was today by the Teller, Katelyn. All I wanted was to help my SON! I was not controlling him. I was trying to keep a stressful situation from becoming any more stressful for my child. Most moms I know do this when it comes to their children.

Sonny was extremely helpful. She went above and beyond to help me get a new car. She was there for me on call during the whole process, and even when the car lot tried to pull one over on me she immediately caught their mistake and helped me get them to fix it. 5 stars 10/10

The bank doesn't seem to have any issues, my family has had accounts there since before I was born. Loans and other services are handled nicely and efficiently.The only bad reviews I see are stuck up jerks that think they know everything and have delays due to Covid-19 that's out of the banks control. They have a user friendly app that I use for bill pay and deposits with no fees

I called as I was having issues transferring money online. I spoke with Janice and she was helpful, stated that she figured out the issue but it might take while, took my number and said she would call. She called back quickly to say ot was done

They seem real nice. They are a stickler for following the laws, which is good. The lady who helped me to close out my love ones account after their passing was extremely helpful. There was never an issue with working with them. I would recommend this place.

Very rude and condescending. The employees treat you like you are not importing. I'm sorry, but without us customers, you would not have a job. Please work on your customer service skills. Also, they gave us bad advice and then got upset when we called them out on it. Lady, you messed up, just admit it and apologize. Whoever Mary had helping her close out the account must not have been the same lady we had.

Great credit union, excellent services, and easy managing. I rate it 4 stars because of the fraud users that easily hack the account holders with this bank. Happened to us unfortunately, but they are very reliable putting your money back. The police officer says it's been hacked often, same as anyone else though.