Use the Financial Wellness Assessment tool to discover your personal finance strengths and see where you can improve. Make your money work as hard as you do by getting your paycheck directly deposited up to 2 days earlier. We generally post such deposits on the day they are received which may be up to 2 days earlier than the payer's scheduled payment date.
Excite Credit Union is not responsible for Non-Sufficient Funds (NSF) fees or penalties resulting from transactions in advance of an anticipated early Automated Clearing House (ACH) credit posting.
Excite Credit Union is not responsible for Non-Sufficient Funds (NSF) fees or penalties resulting from transactions in advance of an anticipated early Automated Clearing House (ACH) credit posting.
Services
If you need to make a loan payment, let us help you set up an automatic transfer from your account. NOTICE: In our switch to a new payment processing center, some mail in loan payments and deposits have been delayed. We are aware of the situation and apologize for the delay. Any late fees will be refunded immediately.
As a member, you're not just limited to our California and North Carolina locations. As a part of the CO-OP network, you have access to over 30,000 ATMs nationwide! And if you need to visit a branch, we're partnered with other credit unions across America - use the locator to find a branch close to you!
Roth IRA funds can be used to cover some higher education and home-buying costs (Consult a tax advisor for full details). Money can be used for qualified education expenses. This includes private elementary and secondary school tuition as well as higher education. Hey, you only retire once. You want to get it right.
Life is full of non-stop commitments, can't-miss appointments and one deadline after another. It's enough to give anyone the Can't-Get-It-All-Done-Today blues. At Excite Credit Union, we can help you find some breathing space. With Online Banking, you can quickly pay your bills, move money around and get a good grip on your overall finances any time your busy schedule gives you just a few minutes to come up for air.
A powerful tool to maximize your borrowing, adjustable-rate mortgages (ARM) from Excite Credit Union provide low-cost and high reward home loan options. Ranging from 15 to 30-year terms, Excite Credit Union's fixed-rate mortgages may be the best financial decision for you and your family. No matter how you want to refinance your home, trust Excite Credit Union to deliver the outcomes you want in any situation.
Reviews (27)
Joe N.
Sep 09, 2021
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WilliM Wilson
May 02, 2021
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They have always been there for my banking needs. Traveled to New Zealand, Australia, Ireland, Scotland and Britain. Traveled to Italy, Sweden and France. Plus, Western Caribbean, Canada and Costa Rica. Advance notice to Excite and all our money exchange handled via the ATM and Excite. Able to us Application (App) via internet to do all our banking needs.
Jen Clemmons
Apr 17, 2021
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Nancy Parada
Mar 17, 2021
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Staff is always nice and ready to answer any questions I have about my account. The one thing I will say and I don’t know if they have any control over it, is the ATM is very difficult to use. Sometimes I have to try 5 times for it to take my cash and the text and background clash making it almost impossible to read the screen. I believe its green background with light purple text.
Martha H.
Dec 26, 2020
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When my husband's credit union closed, our accounts were sent to this credit union. These people are amazing! The transition went smoothly and they have treated us like family. They always welcome us and have taken every precaution necessary during this last several months. There is never a long line. Most times, I'm in and out within minutes.
Marquia James
Dec 07, 2020
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Lynnda Hutchins Is very rude I called trying to get a situation about my account solved her & someone else in the back ground was being rude. If you look this is NOT my 1st bad review I ALWAYS have bad experiences with this bank like it’s ridiculous they really need to take a customer service class & learn how to talk to people ! I’ve had it with this bank I said I was switching my last review but I mean it this time I’m going to State Employee Credit Union.
Brandy P.
Sep 10, 2020
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Emily Smith
Sep 07, 2020
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Joanne B.
Jul 11, 2020
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David D.
Jun 11, 2020
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Luis Resendez
Jul 27, 2019
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Gaston B.
Dec 21, 2018
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I would like to take a moment to say "Thank you" to AllianceCU for their customer service and professionalism, in particular, to an agent named Ruby (forgot her last name). I would also like to commend her for her assistance and help. She is an excellent customer service representative, helpful and knowledgeable.
Patricio
Patricio
Sue J.
Nov 20, 2018
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Thank you Alliance Credit Union! It has always been such a pleasure banking at this branch. Everyone is incredibly helpful, professional and great to work with. Luis especially handled our most recent transaction efficiently and with a smile on his face throughout each step of the process. Thank you again to everyone who works so hard at this branch!
Timothy Rizor
Nov 13, 2018
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Public service announcement: DON'T GO HERE.
Was a member for 10 years. Tried depositing my check on a Monday and the ATM ate it. Went to inquire, and their response was mind-blowing. I had to wait until the following Wednesday when they would empty the machine and IF my check was there they would write me a new check and MAIL it to me. Huh? I closed the accounts, which they REOPENED the two days later without my permission. Went back to get my money and close the accounts a second time. The cherry on top, they charged me a $5 fee.
Add poor customer service to the list of awful aspects of this
Was a member for 10 years. Tried depositing my check on a Monday and the ATM ate it. Went to inquire, and their response was mind-blowing. I had to wait until the following Wednesday when they would empty the machine and IF my check was there they would write me a new check and MAIL it to me. Huh? I closed the accounts, which they REOPENED the two days later without my permission. Went back to get my money and close the accounts a second time. The cherry on top, they charged me a $5 fee.
Add poor customer service to the list of awful aspects of this
John A.
Nov 10, 2018
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Giannina H.
Nov 09, 2018
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Let me start off by saying Graciela is the best! Went into the bank to use their coin machine to finally cash out. Usually other places I've been they charge you a larger fee; but I found that the fee here wasn't as big. I wasn't sure how to use the coin machine because this one was different than other one's I've used, but Graciela was more than happy to assist me every step of the way. She was very friendly and easy to talk to, they need more people like her at the credit union. I'm not a member currently, but I'm considering becoming one thanks to Graciela
James C.
Nov 07, 2018
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Omar R.
Oct 04, 2018
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Jim Trybuskiewicz Call -
Sep 27, 2018
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Robert R.
Jun 07, 2018
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Jerry Z.
Jan 20, 2018
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I just got robbed from this credit union. Called yesterday to find out if I would be charged for using the coinstar machine since I am a member of a shared branch. I was informed as long as I have my account number I will not get charged a fee since I'm a member of a shared credit union. Came in today used the machine went to deposit and surprise I was charged a fee. I explained to them what I was told yesterday from an employee even showed them the number and time I called. Went round and round that I would have never used the machine if I was going to be charged, and only used it due to
Braxton Lathan Williams
Jun 12, 2016
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Jay J.
Sep 23, 2015
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Been a customer since 1992. Lots of changes over the years with staffing & locations. I stick with them since they are better than the big banks. I have 730 credit score, no late's on any notes past 15 years, got declined a credit card. Disappointed but the big banks gave me one. Wow lost their human touch in personal file reviews & relies on computer data. Credit unions use to be more personal but those days are long gone.
But at the end still a customer.
But at the end still a customer.
Sylvain B.
Jul 20, 2015
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The best service ever, thanks to Dianne from Alliance.
I got a very nice refinancing of my auto-loan at 3.24%
Being a foreigner with almost no credit history, it's pretty difficult for me to get anything from a bank (unless I open a saving account with a fat deposit).
Credit alliance helped me a lot.
I got a very nice refinancing of my auto-loan at 3.24%
Being a foreigner with almost no credit history, it's pretty difficult for me to get anything from a bank (unless I open a saving account with a fat deposit).
Credit alliance helped me a lot.
Alex P.
Jun 26, 2015
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Dan B.
Jan 02, 2014
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I have been a member of Alliance since about 1990. I was attracted to them for the warm, let me help you service. While I use them for other services, like loans, etc, I would also role my excess coins into tubes, write my account number on them and take $300 or so down for deposit. They always smiled, counted them out and I was on my way. Sometimes it's the little things that matter. In fact I think there was a campaign "get away from the big banks" recently by some credit unions. I liked that because I knew that Alliance was with me as my hometown Credit Union.
Today I went in
Today I went in
Brittany R.
Jul 13, 2013
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The world's worst credit union.
I made a cash deposit in the ATM (to fund my daughter's birthday party mind you) and an error occurred. I take my receipt into the branch and explain the situation. They tell me that it will be taken care of later in the day. At this point I'm upset anyways because the celebrations are literally on hold due to a shoddy ATM machine, and it gets worse. They casually fax over the claim to the ATM network and then let me know it will probably be handled on Monday. It's my daughter's birthday on Friday, and the party is on Saturday. Did anyone
I made a cash deposit in the ATM (to fund my daughter's birthday party mind you) and an error occurred. I take my receipt into the branch and explain the situation. They tell me that it will be taken care of later in the day. At this point I'm upset anyways because the celebrations are literally on hold due to a shoddy ATM machine, and it gets worse. They casually fax over the claim to the ATM network and then let me know it will probably be handled on Monday. It's my daughter's birthday on Friday, and the party is on Saturday. Did anyone
