We are a leader in post-acute, rehabilitative and skilled nursing care. Beyond short term rehabilitation our services and programs include a secured behavioral health program with a strong recovery-based model and our signature, specialized programs for congestive heart failure rehabilitation and pulmonary care.
Our Director of Nurses leads a motivated, experienced nursing department who treats the 'whole person' as we strive to meet the physical, emotional, and psycho-social needs of all our residents. This facility treats resident care with a holistic approach and our team follows the company mission that they will "enrich the lives of the residents we serve".
Our Director of Nurses leads a motivated, experienced nursing department who treats the 'whole person' as we strive to meet the physical, emotional, and psycho-social needs of all our residents. This facility treats resident care with a holistic approach and our team follows the company mission that they will "enrich the lives of the residents we serve".
Services
Through Touchpoints Rehab's comprehensive heart failure rehabilitation program, our patients receive personalized care from our multidisciplinary team, with attention to maximizing the effectiveness of medication therapy, enhancing knowledge of chronic disease and increasing exercise tolerance. Care is tailored to the unique needs of each of our patients as they move through the continuum of care.
Touchpoints at Manchester is an ideal place to rehabilitate after an orthopedic surgical procedure. Our skilled nursing staff and therapy team will work to get you back on your feet and ready to go home, where you really want to be. Prebooking your post-surgery rehab will ensure you will receive the services of your choice.
Touchpoints at Manchester, under the direction of a physician medical director, has the capacity and resources to provide many levels and types of skilled nursing and sub-acute specialty programs. Our talented and experienced nursing staff will guide you each step of the way, to get you back on your feet and back home where you want to be.
Touchpoints at Manchester's Behavioral Health Program provides the necessary care and services to attain or maintain the highest practicable physical, mental and psycho-social well-being of residents experiencing behavior-related health conditions who have chosen to engage in the Behavioral Health Program.
Respite Care provides caregivers a temporary break, or time of relief, from their care giving duties. It is ideal for family caregivers in need of a break for vacation or other travel or for loved ones needing assistance in recovering from a health circumstance or life transition. Respite Care also serves to provide a break from the constant physical and emotional stress of caring for a person with 24/7 needs.
Reviews (9)
Michelle Mohr
Oct 22, 2021
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A "1" is extremely overrated!!! I was there post back fusion surgery with and infection, and I had to have IV medication for 6 weeks. Most of the aides have a " I don't care" attitude and would come in the room talking on their phones with Bluetooth ear buds. My bedding was changed twice there by an aide, any other time I asked for it to be changed the answer always was "when I have time I'll get to it" which would never happen. The floors in my room would turn my feet black from dirt, even after asking house keeping to scrub the floor better with her mop. The bathroom was never cleaned properly
Edy D.
Oct 15, 2020
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If there was a “0” star, I would have chosen that because a “1” is much too generous. I am beyond disgusted with the care (lack of) my father received during his brief - experience at Touchpoints (TP) of Manchester. He was sent there by the hospital (post surgery) due to it being one of the few places accepting covid-19 patients (which he contracted while recovering from surgery in a medical facility). These employees should find different jobs if it’s too much for them. They have an “I don’t care” attitude that we witnessed from the beginning. Since we couldn’t see my father
Cheryl Wheeler
Sep 24, 2020
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I have a client who was sent to here during the covid-19 pandemic. She has told me that this place was extremely unsanitary the staff did not listen to the patients or respect them. Bathrooms were filthy. Apparently one of the aides had just towel dried another patient and then put the towel onto her food tray. And then cleaned off the food tray with a damp dirty washcloths that had just bathed another patient. Her medication was given in different forms than she would normally take and she was not given instructions on how to take the medication correctly. The bedding was not changed or disinfected
Mary Simoes
Jan 03, 2020
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I had been a patient at another rehab in the past, my family and I did not want to return to that facility so I came to Touchpoints at Manchester. Touchpoints has been a GREAT EXPERIENCE!
When I arrived at Touchpoints from the hospital , I was in bad shape, so many things were going wrong. I also had severe pain in my leg which kept me from walking. I had been falling at home and even once I got to the hospital , no one seemed to know why I was having so much pain and exactly what was going on. At Touchpoints , they were determined to figure out what was going on and help get me home. The rehab
When I arrived at Touchpoints from the hospital , I was in bad shape, so many things were going wrong. I also had severe pain in my leg which kept me from walking. I had been falling at home and even once I got to the hospital , no one seemed to know why I was having so much pain and exactly what was going on. At Touchpoints , they were determined to figure out what was going on and help get me home. The rehab
Mary Walsh
Oct 19, 2019
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My mother received excellent care and loving attention. At 90, she had only one hospital stay other then having her five children so she was afraid. When she arrived to her room there were fresh cut flowers in a vase on her window sill and a care package with puzzles, earbuds, and other comfort gifts. She appreciated the kindness and humor of every CNA, therapist, and nurse. She said the food was excellent. She never waited to be helped when she used her call button. And her coffee was always nice and hot! My siblings and our children were always greeted by the front office staff with a smile and
Rosemarie Frisell
Oct 13, 2019
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Worse rehab , would not recommend to anyone. Unprofessanal, discharge was a disaster, no communication with family, while in facility unless family requested. Medication with discharge was not accurate and I had to go back to facility twice to correct their mistakes. When your loved one is having serious health issues the family certainly doesn't need all this added stress, really have to question the real level of correct care the patients are given
Herb
Jul 14, 2019
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The nurses and care staff are great and know their job.
The administration side of things are clueless, very unprofessional, do not communicate with the families, do not notify anyone of plan of care and if they do it is after the plan is in place without family input or consideration. Dealt with other rehab facilities that are far better than this one
The administration side of things are clueless, very unprofessional, do not communicate with the families, do not notify anyone of plan of care and if they do it is after the plan is in place without family input or consideration. Dealt with other rehab facilities that are far better than this one
Janet La Forest
Jan 22, 2018
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Eduardo Carreto
Jun 29, 2017
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Had the worst experience here with Sunny Kim. The whole thing was shady, unprofessional, it seemed like a scam. Sunny Kim was rude and nasty, I don't even know if she even works there. I can't believe anyone would hire anyone as rude as her. Whatever you do make sure you don't deal with Sunny Kim, stay away!!!! Coming from the customer service experience business, she is less than professional. The WORST EXPERIENCE WITH SUNNY KIM!!!!!!!!!!
