Quality Optical
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Quality Optical
Owner TED CARRILLO trusted with over 45 years experience, delivering excellent craftsmanship and personalized eye care services. The sought after world class optician has established decades long loyal clientele, it is to no surprise that many patients continue to seek him from very far places. Owner and optician Ted Carrillo is truly the best in the eyewear field, and arguably amongst the most experienced opticians in the entire midwest.

Optometrist Doctor, PAUL MARNUL D.O., is an experienced 1982 graduate of Illinois College of Optometry, and our long-time trusted doctor since 1994. Dr. Paul Marnul's thorough comprehensive eye examinations, vast knowledge and experience in diagnosing and treating complex diseases of the eye(s) brings patients back every year.
Services
Regular eye exams are an invaluable tool in maintaining healthy eyes by detecting and preventing disease. Some diseases develop slowly without causing pain or vision loss. This exam includes dilation (including refraction), screening for cataracts, macular degeneration, corneal ulcers, and diabetic retinopathy, glaucoma, and more.
Reviews (25)
Isabella Aimone
Isabella Aimone
Feb 17, 2021
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My favorite eye glasses shop in the city by far. Amazing frames, outstanding mission, and wonderful customer service. I recommend everyone shop here. I can not say enough good things about this place!
Matthew Sullivan
Matthew Sullivan
Aug 09, 2019
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I had a fantastic experience buying eyeglasses here recently! The selection of frames was incredible and the best vintage frames I’ve seen anywhere. Ted was extremely knowledgeable and helpful in choosing a frame, perfectly fitting it to my face and discussing lens options. Really outstanding service!!
Maria S.
Maria S.
Nov 29, 2018
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I already had my prescription so I only went in for frames. They were pricey, but the whole vintage thing is what had me sold (their frames were from Vintage Euphoria next store, but Quality Optical put in the prescription lenses. Word of advice--if you have an FSA don't do this option--it'll only accept the lenses being put it in and NOT the frames, so dumb). I didn't pick them up until about a month or so later, because I called and asked if they were in. They said they had called to tell me though I never had a voicemail from them. I guess they just call but don't leave
Shellie Lewis
Shellie Lewis
Jul 05, 2018
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Best place for repairs. The owner switched the lenses from my broken frames to a new pair of frames I bought online. I have gotten eye exams here in the past. Overall, you can expect kind and friendly customer care here.
Sara B.
Sara B.
Feb 03, 2018
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Going back to have my third pair fitted & framed. I bought my 3 pairs at an antique store and go here to have them serviced. This place is wonderful, kind, and welcoming.
P. R.
P. R.
Jul 08, 2017
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Cannot recommend highly enough. So friendly and willing to go out of their way to help. Rushed an order of prescription sunglasses for me, free of charge. Also fixed the same sunglasses which were crushed within a day and also free of charge! Such a pleasant experience. Give them your business!!
Christina B.
Christina B.
Mar 19, 2017
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Had a great experience here. I bought a fantastic pair of vintage frames in Portland but they were not in the best of shape. The nose pieces needed replacing and the frames needed adjusting (and bifocal lenses needed to be changed out).

I visited countless optical stores including spex, LensCrafters, etc. no one would touch the frames. On a fluke I walked in to Quality Optical. I had no idea they had such a massive collection of vintage frames. Ted, the owner, was incredibly helpful. He soaked and cleaned my frames, replaced the nose pads, and tightened the screws. They even had a brand new pair
Gale Byrne
Gale Byrne
Dec 21, 2016
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I've been wearing glasses most of my life, and this is literally the first time I've had them made right. I could not be more pleased! Now I've got exactly the kind of field of vision I could have been enjoying if my former opticians had cared about my needs and not the easy sale. This place really cares about fitting your glasses to you to give you the best vision and comfort that can be achieved. Highly recommended
Pj R.
Pj R.
Dec 12, 2016
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Quality Optical is a fantastic family operated Lincoln Square shop. Great selection of frames especially if your in the market for something vintage. Customer service is great I had a problem with scratches on my glasses and they took care of it. I have purchased several pairs of glasses and the process has been excellent. Definitely give this shop a chance
Marcus Fox
Marcus Fox
Aug 13, 2016
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These guys are great! Brought my prescription to get it filled and I could not be more satisfied. Ted Took the time to show me the best frame shape and size for me. I love the fact that he took the time to really show me what works for my face. Will def. be back!
A. W.
A. W.
Apr 16, 2016
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Dishonesty is the new policy of this shop. After 20+ years of business with this shop, I'm officially done with them. Ted become greedy, charging way too much for every little thing and employing kids who are incompetent. They ordered a lens I cancelled and lied about it and couldn't find my records. In the previous year, they told me my insurance covered my visit and then later (when it came time to pay the bill) said it wasn't covered.

Dr. Marnul is the only reason to go there. He is highly skilled and gets your prescription right the first time. He also has another practice so
Steve B.
Steve B.
Jul 08, 2015
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I can only say great things about Ted. He was recommended to me by Kelly at another eye doctor. Ted fixed me up with an awesome pair of glasses for the computer and reading. At first I thought he was a bit pricey but after the excellent service I received when I received my glasses from him. I was very happy.

After about a month I accidentally ran over my glasses with a Bobcat on my daughters farm
(long story). I was devastated, the frames were really smashed up. I could only think of Ted because of his love of antique glasses, he was my only chance. I went him today and within 10 minutes
Chris B.
Chris B.
Apr 04, 2015
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Please avoid this business or else you will be in for a disappointing experience. I went in for contacts. I specifically stated that I was wearing my last pair and needed new contacts, same brand, same prescription. I was given samples and was told that my contacts would be in the following week. I had to go back two additional times to get more samples.. THREE weeks later I went in and was given my contacts. They ordered me more samples! Why would I want more samples of the same contacts I have been wearing for years? The person I spoke with made it seem like it was my fault because I did not
Paul Peterson
Paul Peterson
Nov 29, 2014
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These guys are great! I originally went there because they take Davis Vision insurance. Turned out to be a great experience. The doctor is very knowledgeable and has many years of experience. The owner assisted me with fitting my frames. I wound up going with the cheapest option for glasses and I wasn't pressured into getting upgrades. I highly recommend them
Kristin M.
Kristin M.
Feb 20, 2014
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I'm a fan of this business. When I've gone to big name *cough, lens crafters, cough* places I've always had to wait for 2 hours before getting my contacts. This place I was in and out in an hour. it was great.
Pam N.
Pam N.
Nov 06, 2013
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Quality Optical probably has the best selection of mid-century vintage frames in the city. The window display may not impress, but the owner (Ted) is an avid collector and has a LOT more in his storeroom. Give yourself at least an hour to browse and try on, and tell Ted what you're looking for.

I spent about 2 hours scrutinizing frames and vacillating while Ted brought up box after box of glasses. Every pair was unique, and looked brand new (dead stock). Finally I found my perfect frames--they were almost exactly what I'd asked for, but I STILL wasn't sure, so Quality Optical held
Yanyao N.
Yanyao N.
Feb 17, 2013
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This is a terrific owner-operated business. They got me an eye doctor appointment within 2 days, and Dr. Marnul was wonderful and professional. Upgraded both my contact lens and eye glasses prescription, along with the usual glaucoma test, dilation, field vision tests, etc that are required for diabetics annually. He even asked the tech to conduct the field vision a second time because my results were terrible. I'm happy to report that these peepers are doing very well.

Ted, the owner, rang me up and we spoke a little bit. Quality Optical has been open for decades. The service is truly spectacular
Misty N.
Misty N.
Jul 14, 2011
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I found myself in a dilemma when my contact ripped in my eye and I called my deliver-it-in-the-mail-contact-provider to discover my brand was discontinued and my prescription was expired. GAAH! For any long-time farsighted bifocal wearers who rejoiced to the heavens at adolescence when you were allowed to get contacts, you know the pain of being without your contacts even for a day. To complicate matters, the last acceptable (I'm now revoking that opinion) eye doctor I saw in the city was out of town until the next day and I was assured he wouldn't even call in a comprable prescription
Miss M.
Miss M.
Apr 05, 2010
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If you have the vision insurance that will pay for a significant chunk of the exam and glasses, then I would say splurge nad experience the top-notch customer service and quality of care and attention you would get at Quality Optical. If you are looking to save money or you have to pay out-of-pocket for your vision needs, you may want to shop elsewhere as glasses here can be in the hundreds of dollars.

Their customer service is superb and the selection of the eyeglasses are very good and they even have some amazing vintage and designer frames. But this establishment is pricey so unless you
Jesse D.
Jesse D.
Mar 27, 2010
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I've been looking for some 60's vintage glasses for about two years now, but whenever i find them, they're priced at about $6-700. I randomly walked into Quality Optical, tried on a few pairs, and told the owner what i was looking for. He told me he had something on order, and to come back in a week. What he described sounded promising, so i returned.
Not only were they exactly what i was looking for, but moderately priced. The frames are from the late 60's, black framed with solid gold on the bridge.
From there, i made an appointment for a new prescription, and found
Paul K.
Paul K.
Oct 22, 2009
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Quality Optical!

The selection of vintage frames is awesome... even though my head is too big and vintage frames looks silly on me, I still enjoyed looking at them while I waited in between eye exam and actually getting my frames. Everything everyone on here has said about Ted is dead on, but I would like to take a moment to talk about the optometrist who examined me, Paul.

Last weekend the lady and I were stranded on the side of I-90, right in front of Medieval Times. A guy pulled over and offered us a ride to a gas station but told us we had to find our way back because he was on his way
Julia M.
Julia M.
Aug 10, 2009
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This place is fabulous! A wonderful collection of vintage frames and lots of up-to-date styles, too. Ted is fantastic -- knows his business and is extremely thorough in fitting. I got great glasses and then came back for prescription sunglasses, which he made from vintage Ray-Ban frames from 1964. I've gotten many compliments on them.

Most impressive: in between my two visits, my insurance changed and his office was no longer able to accept it. But Ted gave me the discount anyway, saying he wanted to keep my business. Well, he has.
Corinna K.
Corinna K.
Feb 03, 2009
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I went to Quality Optical because I've heard amazing things about their vintage frames and I seriously want a big pair of unique, late-1970s style frames.

First, the bad news: Quality Optical doesn't accept VSP insurance, a very common form of vision insurance. However, I went in for my yearly check-up (2 years overdue, of course) and met with Jesse. He was fabulous! I told him that I wanted a new pair of glasses because my old ones made me dizzy. He told me some of the reasons my glasses in particular weren't right for me. When I complained about the "laser" that gets
Holly H.
Holly H.
Sep 12, 2008
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Best eyeball experience ever.

Everything everyone's said about Ted is absolutely true, and I should have written this review a long time ago. I went in last fall. My vision was blurry and I was itching for a great pair of glasses. It's right in my neighborhood, so I stopped in one day. Ted was really helpful. I told him I was looking for big chunky plastic frames, and after he showed me a few on display that I didn't care for, he brought out several pairs of vintage frames from the back. I narrowed it down to a pair of men's frames from the '60s. He scheduled me an eye
Michael S.
Michael S.
May 08, 2008
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I first wrote about Quality Optical in early 2007, but I said too little, so I'm starting over:

Ted, the owner, is a great craftsman and very nice guy. Three years ago he skillfully put new lenses in several antique frames I had, and I've worn them happily ever since, until recently, when I broke them along with another well worn pair that broke on it's own.

I was dreading the expense of solving this problem. My eyes stink. I just can't wear dimestore magnifiers. It's an arm and a leg when I buy glasses because of the need for bifocals and progressive lenses.

I had one