My Emergency Guy
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My Emergency Guy
We created this business out of necessity for emergency repairs. We understand how much we rely our gadgets and leaving them for days at a repair shop may not be an option. Most of the repairs we do are while-you-wait (or while you grab a coffee/lunch). We don't believe in charging for work that does not fix the problem.

We charge for solutions so if we can't solve a problem or repair something correctly we will refer you to a solution that will best meet your needs. It is not in our best interest to charge by the hour or to charge for something solely based on the time it takes. We aim for quality and efficiency at our store and our work environment.
Services
Depending of what kind of repair is provided, it'll take between 15 to 45 minutes if the part is in stock. Otherwise it'll be the next day or as soon as the parts are available. We don't take any appointments. It's first come first serve! This way we can get more speedy repairs for our clients. Please bring your device to our store for repair, free diagnosis or maybe a free advice to get a new device!
My Emergency Guy, Inc. is an independent, 3rd party repair shop and has no affiliation with Apple, Samsung, Microsoft or any other electronic design or manufacturing company. Our technicians have have been trained to work on the devices we repair in our shop. All of our repairs involving replacement of parts include a 90 day limited warranty.
Never loose an important file or photo because a hard drive failure or accidental deletion. Setup doorbell cameras, smart thermostats, smart TV installation, Alexa, Google Home, security cameras and etc. Repair corrupted softwares such as operating systems and troubleshoot software bugs and errors.
Our data recovery prices start at $95 for basic data transfers and typically caps at $500 for higher tiers of recovery services. Anything involving component replacement on the printed circuit board (power board) or board replacement. If storage device is physically damaged and requires any type of hardware replacement or parts from donor device.
Reviews (26)
Mauri M.
Mauri M.
Jan 02, 2022
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My Emergency Guy was unable to fix the problem with my laptop. When I sent it to the company that made the computer, they said it needed a new battery. Very disappointing.
Angelo Michael
Angelo Michael
Dec 31, 2021
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These guys are the best. Responsive from my initial phone call for an estimate, and follow up communication, to completing the repair. Phillip saved my day. Highly recommend!
Mo A.
Mo A.
Dec 23, 2021
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Highly recommend this group for computer repair. They are competent and have very good communication.
Alix Coupet
Alix Coupet
Dec 01, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
Excellent service; really saved me hours and hours of time in a pinch. Professional! One of the staff there even has the same cool pair of shoes that I do!
Pinkie
Pinkie
Nov 04, 2021
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They ordered the cell phone battery in advance after several clarifying text messages. It took <15 minutes to install and I was on my way. Easy peasy.
Ira Ellman
Ira Ellman
Oct 29, 2021
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Competent, helpful and easy to deal with. Replaced battery on Samsung S9, and fan on old Lenovo laptop.
Mike Nolan
Mike Nolan
Oct 23, 2021
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I have not yet physically been to the My Emergency Guy (MEG) shop yet but I can see a time when I might... I called them because I have been past their shop numerous times and when mom recently told me that she had a malware issue on her PC, I wanted someone fully up to speed to go through her confuser and make sure it was properly "cleaned and disinfected".... MEG, informed they are not currently doing house calls (neither mom or myself were up for dismantling and hauling her PC around) but... they happily referred me to a local tech (Scott) who does do house calls... Scott did a very good job
Andrea T.
Andrea T.
Oct 19, 2021
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I was looking for a place to fix my iPad screen and this spot was open on a Saturday (I found out not many places are) and they fixed it within an hour!! I was pleasantly surprised!
Jean-Paul M.
Jean-Paul M.
Oct 07, 2021
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Have used them a couple times. Convenient and fast with great availability -what else could you want for computer repair?
Debbie N.
Debbie N.
Aug 24, 2021
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My Emergency Guy has helped us every time we need help. Everyone there is pleasant, flexible, and skilled. They're clear about what to expect, and they charge fair prices.
K. Tran
K. Tran
Jun 23, 2021
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My go-to for quick and easy iPhone repair, I seem to crack my screen a lot, mostly bc it's in my hood and I can bike there. But they typically have nice and helpful people working there and both times I was able to walk in and get it repaired within 45 minutes. Cost seemed a bit high at $115-180 but I think iPhone repairs are just expensive.
Pat W.
Pat W.
Jun 02, 2021
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MEGuys were super helpful and thoughtful about my iPhone 6s quote and repair. We all know how stuck we are without our phones, but it's clear they aren't looking to take advantage of the situation. Mahalos! Conveniently located on College Ave too!
Joseph Seibel
Joseph Seibel
Jun 01, 2021
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They were great! They didn't have a part for my phone so they ordered it. I came in on a Saturday and it took about half an hour to repair my phone. I paid a reasonable amount for my repair. They also repair laptops and computer as I saw a bunch of sad macs :(
Brandon B.
Brandon B.
Apr 06, 2021
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Great experience. Phone repaird exactly as promised and ahead of the 24-hour turnaround time. And on a weekend too...

Would definately use again and highly recommend!!
Dave R.
Dave R.
Mar 24, 2021
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They fixed my iPhone screen in less than 30 min without an appointment and about 1/2 the price that Apple charges. Couldn't have been easier.
M. A.
M. A.
Mar 02, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I highly recommend this business. I brought my laptop in yesterday and Phillip called me 20 minutes later with the diagnosis, options and recommendations. He fixed it and I picked it up today. Great quality work, very friendly and professional with great communication.
Lily D.
Lily D.
Feb 16, 2021
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Had my kid's iPad screen replaced 2 times. Once was a cracked screen and another the LCD screen busted. Both times I came here to get it fixed. They response fast and price is reasonable. Most places tried to charge me over $100 and My Emergemcy Guy doesn't rip me off. Hopefully I won't have to come back but if needed, this is the place to go.
Ken O.
Ken O.
Jan 10, 2021
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Today I again took my iPhone 7 because to speakers weren't working correctly they were about 50% of correct volume. My Emergency Guy fixed the problem in 45 minutes and it now works like new!
I can't recommend them enough. Fast, friendly and honest iPhone repairs.
Stuart F.
Stuart F.
Jan 08, 2021
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I unintentionally "wiped" the hard disk of my macbook air. (I was checking my devices on "find my mac" and thought it was a nonfunctional imac that I had sent off for recycling.) After talking to Apple tech support, it appeared the only way to recover was to bring my macbook in and get the OS reinstalled. Unfortunately, all Apple stores in California are currently closed due to the pandemic.
At Apple's suggestion, I searched for Apple authorized repair shops. Turns out that My Emergency Guy was authorized and open. I called them and they said just bring it in. To
Tracy R.
Tracy R.
Dec 22, 2020
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Pourya is one of those extra smart and quick people we all need in our lives. I was locked out of my laptop, but within half an hour, Pourya had me back in, and for the very agreeable price of $35. Many thanks to Pourya and his adorable dog, Mickey.
Robert H.
Robert H.
Nov 15, 2020
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This shop is great! Saved my business world in 24 hours when my MacBook Air hard drive crashed . The put a new one in and I was up and working in @24 hours and for about 1/5 the cost of the new laptop that the Apple" help" line told me I had to buy !
Trust me they're great !
Christine Conrad
Christine Conrad
Aug 29, 2020
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My broken Samsung phone screen was ready In about an hour, faster than they said it would be. It's perfect! The shop feels very covid safe. They adhere to safety protocols, which I appreciated.
Richard Rogers
Richard Rogers
Jul 03, 2020
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I have dealt with them before. Excellent service. This time I had a cracked screen on my notebook. I took it in on Thursday, got the estimate Friday. I told them I would pick up on next Thursday. They updated my ticket on Monday saying it was ready.🤔
Dana Lewenthal Blankman
Dana Lewenthal Blankman
Nov 24, 2019
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Stopped by My Emergency Guy on College 15 minutes before closing today expecting to pick up tomorrow. They said they could do it in about 10 minutes. And they did. Done, $67 w/tax incl. 3 month warranty. Amazing!
Zeus Kajita
Zeus Kajita
Oct 02, 2019
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Philip was amazing. I brought in two lap tops that needed service. He was very honest by stating that at least one of the lap top was in good shape and I just needed to buy a new charger. It’s refreshing to have trusted service providers like them in the neighborhood. I will definitely come here for future computer/phone issues. Highly recommended!
Aaron D. Brown
Aaron D. Brown
Feb 22, 2018
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Really love this place. The staff is super helpful, knowledgeable and honest. Just replaced the battery on my MacBook Air, if you ever have a broken screen or another issue with your tech stuff, bring it here. They’ll make it right, usually within an hour and at a fair price.