Arrow Property Management
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Arrow Property Management
Susan was born and raised in Eureka, and knows the area and neighborhoods well. Her father was a local Real Estate broker for more than 50 years and she followed in his footsteps and has personally been a Real Estate broker since 1993. She has experience with all types of property. From apartments to fine homes, she knows what is important to you.

Susan is always available to offer you personal one-on-one help and she prides herself on her prompt response and customer service. She's has experience in all types of real estate and property management and can help you with anything from property maintenance and leasing to home buying and selling.
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You may see the following message appear: Due to some technical difficulties, we are unable to complete screening at this time. This message is automatically generated by the RentCafe system, and does not affect your application in any way. Once a decision has been made about the property, someone will contact you and let you know if you will be continuing on through the application process.
Reviews (20)
Loren Lenhart
Loren Lenhart
Jan 20, 2022
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Illegally evicted so the " landlord can move in"
No landlord moved in and they did this to my neighbor less than a year ago. Nice doing business up till that point
Summer Anderson
Summer Anderson
Oct 05, 2021
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Arrow property management specifically Susan Bingham rented me a cute two bedroom in cutten I rented from her for five years she was always polite and really attentive to any issues I had I then moved to a three bedroom also ran by arrow and never had any issues I would highly recommend them and I just wanted to say thank you for giving me and my son a place to call home for five years and keep up the great work.
Sarahminda Czajka
Sarahminda Czajka
Apr 12, 2021
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We moved into a property managed by Arrow more than 3 years ago and have stayed until this last month. Susan, the owner and operator, was immediately responsive to any issues we had at our rental and was always communicative. As long as we let her know what was happening, she would always work with us and our schedules. Our rent was never raised unreasonably or without our prior knowledge. The property itself was always maintenanced and our neighbors were fabulous!
Sheila Smith
Sheila Smith
Mar 31, 2021
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I can't say enough good things about Arrow Property Management. We moved to the area late last year, and there was virtually no rental inventory on the market, especially that allowed cats! Susan helped us find the perfect rental property to live in while we looked for a home to buy. Susan is also a realtor, and helped us find the perfect home, and is connecting us with contractors etc to help us make the perfect home feel like OUR home. If you need to rent or buy a home, definitely give Susan a call.
Riley G.
Riley G.
Mar 19, 2021
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Positive: Professionalism, Quality, Responsiveness
Susan Replied and got back to me in a timely manner and answered all legal questions without bias. I received my deposit back in a timely manner along with a receipt. I felt safe, secure and knew I wasn't being taken advantage of despite my young age. A true Professional!
Jennifer M.
Jennifer M.
Mar 13, 2021
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My husband and I rented from Arrow for about 7 years. Anytime we had any issues plumbing or heating Susan would immediately get it resolved. We could not have been happier with a rental company for the time we spent with them before we bought our first house. Would definitely recommend Arrow Property and the team there.
Geoffrey Case
Geoffrey Case
Mar 04, 2021
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I lived at Arrow for a little bit over a year and I thoroughly enjoyed my stay. The rent is affordable, and the management team that does the maintenance are very friendly and resourceful. It is centrally located in a great place of Eureka, which is close to a lot of shopping centers, parks, and the university. I recommend arrow property management as their owner is very professional, reliable, and good-spirited.
Maixia Chang
Maixia Chang
Dec 28, 2020
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Extremely helpful, professional, and friendly staff! Susan and her assistant reached out to me to find an apartment for my boyfriend and I within a short notice AND deadline of one week, when no other Humboldt property companies would accept our applications due to 0 rental history! And on top of that, their pricing is very affordable compared to other companies. The apartment I rented was such a steal (perhaps one of the best deals you could possibly find in Eureka; extremely good price point, safe neighborhood, 2 bedrooms, plenty of extra parking lot spaces, big balconies/back yards, walk in
St Mo
St Mo
Aug 17, 2020
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Honest Management. Very thorough and actively involved in their rentals. If you are a good renter they will go up and Beyond the Call of Duty for you.
If you don't pay your rent, cause problems or anything else like that you will be out very quickly.
Pay your rent follow the rules, be friendly and you will have a long-term living situation.
They take care of all maintenance request in a timely manner.
And keep the outer property clean at all times.
They can be very patient and tolerant as long as you're willing to work with them.
I think it's a great place to live and I have now officially
Jolena M.
Jolena M.
Jun 29, 2019
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Susan at Arrow property management was a pleasure to rent from. She is very professional and easy to do business with. During the 1.5 years I rented from her we never once had a problem. Upon moving in the house was very clean & move in ready. I highly recommend Arrow property management for your housing needs. We appreciate how easy it was to get ahold of her and how she always makes herself available to her clients. Also, Lily her receptionist is a gem! She is always happy to help and easy to talk to. The maintenance men Susan sent to do work around the house were also very kind, considerate
Gail B.
Gail B.
Jul 25, 2018
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I have been renting a property from Arrow for 2.5 yrs now and they have been the best. Not much has needed repair but when the dishwasher broke they sent a repair guy that same day. Or when a leak happened, again they sent a repair person out that same day. They respond to my texts immediately. I am leaving town and this is the only reason why I would move out. :) I have also referred them to other people. Thank you, Arrow!
Randee P.
Randee P.
May 24, 2018
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As a young family with children, it was really hard for us to find an affordable home through a property management that would actually give us a chance. Thankfully, we stumbled across Arrow Property Management! After we applied, it only took a few days before we heard back from them saying we got the house! It was awesome to get a response so quickly! It's also very comforting to know that if we have any questions or concerns about the property we can get answers easily. Susan makes it a point to be sure she is available for her tenants, and if for some reason she is unavailable, Lily in
Alex M.
Alex M.
May 18, 2018
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Susan and her team have all been awesome! I relocated for job advancement a lot and Susan has by far made it the easiest on us! I would rent from Arrow Property Management again because of her, any time I call she or someone answers, along with the on-site Manager Mark who has always resolved any minor issues when I needed him for maintenance! TOP NOTCH CREW!
Rachel Caliva
Rachel Caliva
Jan 22, 2018
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Excellent communication, reasonably priced rental options, very professional. After several weeks of frustration working with other property rental companies in the Humboldt area, having great customer service from Susan at Arrow Property Management was a breath of fresh air. My husband and I had specific housing needs and Susan was very flexible, accommodating, and efficient. If you are looking for housing in the area, go here first. You won't be disappointed.
Jolene A.
Jolene A.
Dec 24, 2017
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I rented through Arrow Property Management for 3 years and they always provided excellent service. Whenever I had an issue at my duplex, the office staff and Susan were always quick to respond to and elevate my concerns. One of the things that impressed me most was that I received my full deposit back within a week of moving out. I had rented in several other locations and always ensured my rental was spotless prior to moving out, yet I never received even a fraction of my deposit back. I highly recommend renting through Arrow Property Management, especially after having bad experiences with other
Leah S.
Leah S.
Jan 12, 2017
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I love this company. I owned a home in the area for over 12 years and had several very mediocre property managers before I found Arrow Property management. Sheila is so efficient, savvy, and helpful. My home before I met her had some horrible renters one who had to be evicted and after I started using Arrow the house was rented continually with never more than a week in between renters to really great renters. After I hired them I felt I didn't have to worry about my home. I loved her so much I recommended her to my sister who was having trouble with her property management co. who kept
R. Cyo
R. Cyo
Jun 21, 2016
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Arrow Property is the BEST management company in Humboldt, in my honest opinion. The application process was timely, Susan interviewed myself and my employer, so it was nice to know how they screen potential renters. Diana was always a joy at the front desk and we would crack jokes whenever I went to pay rent, etc. They were so efficient about addressing maintenance issues that needed fixing and even let me switch apartments when one became available. Unfortunately I had to move away.... But they were fair and timely about returning my deposit. I really hope that I am able to return and rent from
Meleana A.
Meleana A.
Dec 02, 2015
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Arrow Property Management was my property manager for a short time, but they were excellent property managers. I was new to the area and had a hard time finding an apartment as the renting market is extremely competitive in Humboldt County. This management company was the only one that would rent to me. The owner Susan was a kind and fair manager. She was also helpful as well and I was happy that I was able to rent my apartment on a month-to-month basis, rather than getting stuck with a lease. The apartment was in good condition and my neighbors were nice as well. Arrow Property Management
Tess C.
Tess C.
Nov 07, 2015
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Arrow property management is simply the best property management team in the area. Prompt service with a team of excellent professionals. Susan's work has always exceeded my expectations in every way. She takes such great care of our home and our tenants. You are in good hands with this company.
K. P.
K. P.
Jun 18, 2015
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No Susan, I have not confused you with another property management company, we lived in a house you managed in ferndale. We were charged for 40 hours of housekeeping at 25 dollars an hour I cant imagine what took them 40 hours to clean. we were also charged 125 dollars by the handyman to put in two lightbulbs and a fix 2 broken lightsocket covers, a job which might take about five minutes. You either hire very slow and highly paid people because you don't know any better, or your ripping people off.