C & H Automotive & Towing
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C & H Automotive & Towing
If you're looking for outstanding auto repair look no further. Our goal is simple: Providing drivers unparalleled automotive services at reasonable prices. Customer safety is our priority. We at C & H Automotive & Towing want you to know that oil is the life blood of your engine. It is the only thing that stands between your engine running for hundreds of thousands of miles and the utter self-destruction of the engine.

All the parts that make an engine run actually "float" on a layer of oil. When the layer of oil breaks down, so does the engine. Maintaining the safety of your vehicle is of the utmost importance to C & H Automotive & Towing. When your car doesn't start, generally there is not a safety issue related to the situation.
Services
C&H Automotive and Towing has been servicing New Canaan families for over 30 years. We offer a full range of automotive repairs and service and proudly guarantee all of our work. We built our reputation on integrity, honesty and remain committed to those beliefs. We know that our customers have a choice when it comes to auto repair and we want to be that choice when your vehicle requires scheduled maintenance or repairs.
We at C & H Automotive & Towing want you to know that oil is the life blood of your engine. It is the only thing that stands between your engine running for hundreds of thousands of miles and the utter self-destruction of the engine. All the parts that make an engine run actually "float" on a layer of oil.
Maintaining the safety of your vehicle is of the utmost importance to C & H Automotive & Towing. When your car doesn't start, generally there is not a safety issue related to the situation. When your vehicle doesn't stop, it's a safety issue for everyone in New Canaan that we take seriously.

Therefore, during our digital inspections, we will provide you with photographs and measurements of your brakes at every stage of wear from brand new to the time for replacing them.We not only want you safe, we want you informed. We recommend that if you start to experience any shaking or noises when applying the brakes, or a different feel in the brake pedal that you contact us immediately.
C & H Automotive & Towing wants you to know that your tires keep you on the road in all weather conditions and speeds. Realize that only a small part of each tire actually is doing all the work of keeping your ride on the road as you drive around New Canaan, so it is critical that your tires are maintained properly for maximum safety and longevity.
C & H Automotive & Towing wants to keep your vehicle on the straight and narrow as you drive the streets of New Canaan. We offer a complete suspension and steering check whenever we perform a computerized four-wheel. Additionally, we will visually inspect each tire while checking and adjusting your tire pressures to OEM specifications.
Reviews (21)
James Skarzynski
James Skarzynski
Nov 30, 2021
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These guys really helped me out. My truck died a few blocks down and they loaned me multiple battery packs for free to get it back started. Highly recommend
Peter
Peter
Aug 27, 2021
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I believe I have been servicing my vehicles now for at least 15 years at C&H in New Canaan. I have never once experienced disappointment or let down. This is one of those rare special gems of a shop. Anytime I have even a random question, I know I can call and get a prompt friendly response. Need advice...sure. Need a ride home...sure. Steve,Sean,Matt, Tim and their crew are always a pleasure to deal with. The work is executed completely, competently and professionally and at a very fair price point.There is no exception to the rule that the "customer comes first" at C&H (Peter Bush)
Gianpiero Peru
Gianpiero Peru
Jul 18, 2021
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Prices completely out of proportion. I bought a set of 4 tires from Discount Tires Direct, which recommended this place for the installation. I called them and I was quoted $165 to install them ($41 each to put them on a rim and balance them - a 5-7 minute job, which would amount to $450 hourly - what you get charged by a lawyer) and $199 for the alignment, which typically goes for $95 in most of Fairfield County. I forgot: plus tax. Sorry, but I'm not spending $400 to mount 4 tires and I don't really care if New Canaan has the demographics that can afford to spend 2-3 times what others pay: we
R. Mijne
R. Mijne
Jun 23, 2021
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I have been using C&H for the last five years (most recently June 2021) providing maintenance/service for a 2009 and 2011 Audi and could not wish for a better auto shop. Professional, knowledgeable and friendly staff combined with competitive pricing makes this my one and only stop for anything car related. They have helped me out from annual oil changes/maintenance; bi-annual summer/winter tire swaps, replacing brakes/rotors to the more infrequent check engine light and “weird” noises etc. The team has always gone above and beyond diagnosing the issue(s), providing proper estimates and explanations
Max
Max
Jun 21, 2021
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Positive: Professionalism, Punctuality, Quality
Best service with honest people. They gave me a free consultation and didn't charge me when I turned down service. Friends and family swear by C&H.
Madeline Norton
Madeline Norton
May 16, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Super friendly and knowledgable. Explained everything they did. Spot on estimation of both the issue and the price. Very reasonably price, I’ll be back for sure!
Service: General repairs & maintenance
Tanner S.
Tanner S.
Apr 05, 2021
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Never have had a bad experience when leaving my car at C & H. They’re always very accommodating and very professional. I had a grinding noise when my car was shifting in between gears and I was dreading hearing what the issue was.
Within less than a day after dropping my car off I got a call saying it was a minor issue and there was basically no cost to fix it. Then was told I could come pick up the car whenever worked best for me.
I trust this business to do great work and not overcharge people just to make a few extra bucks. Can’t ask for much more than that.
Tomer Zilberman
Tomer Zilberman
Oct 08, 2020
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I was driving up from Northern NJ to Boston when my exhaust broke a third of the trip in. Luckily, C&H wasn't far from where I was and the team took me in right away after I called in, and had the lift waiting for me when I arrived so they could inspect immediately. They patched up the damage for a very fair price and I was back on the roads in less than an hour. If your car ever needs repair & maintenance around the New Canaan area, don't hesitate to give C&H a call and ask to speak with Matt and Sean
Lydia Rotelli
Lydia Rotelli
Nov 27, 2019
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C&H is the absolute best. They have the best prices in town with the best customer service people. You can't go wrong with C&H Automotive and Towing.
Zo Benbrahim
Zo Benbrahim
Nov 06, 2018
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This is a state of the art establishment with the latest and newest equipment. Ive taken my BMW to other service centers where they struggle to remove my low profile tires and subsequently end up damaging them. Not here though! With the machines they have, I watched the mechanic remove the tire in 30 seconds flat! Very impressed by this place! They provide excellent service and are very professional in the work that they do! I give this place my highest recommendation!
Gary C.
Gary C.
Sep 19, 2018
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I brought my 2011 Mercedes in for some check engine light issues related to the wheel sensors. Steve, the owner, told me that they charge $195 for diagnosing the problem, but that the diagnostic charge would be credited towards any repair. I paid the diagnostic fee and then brought the car back the next week once they provided an estimate and had received the parts. Once the repair was completed and I received the bill, I noticed the diagnostic fee had not been credited towards the cost of the repair. Steve went on a rambling explanation about how he sometimes will credit the diagnostic fee
Susan S.
Susan S.
Aug 13, 2018
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Prompt, professional, pleasant to work with and very reasonable - we've referred friends, family, and wouldn't go anywhere else. We've been customers of C&H for more than 10 years and they've serviced at least 3 of our cars regularly. Recently, however, we've had issues with 2 of our (older) cars - from "check engine" lights, to exhaust system issues, to standard brake repairs, to a broken passenger side mirror (all within a couple of months) and Sean and Steve consistently find ways to promptly make repairs, explaining things thoroughly, and always offering
D. H.
D. H.
Aug 10, 2018
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We've been customers of C & H for more than 15 years. They regularly service 4 of our cars. For oil changes and standard maintenance we schedule in advance but as we all know car problems come up suddenly. There have been times that we have had to stop in unannounced and C & H has even come to pick me up when I was stranded on the road, got stuck at a Girl Scout camp out (should not have brought the BMW with run flats)or had my truck undercarriage drop off after going over railroad tracks in town. It's comforting to know that Steve and his crew are there for you. They listen
Susan Gallagher Serven
Susan Gallagher Serven
May 25, 2018
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Absolutely the best! Professional, knowledgeable, with the highest degree of integrity anywhere. Sean takes time to listen, and all recommended auto work is thoroughly explained. Highly recommend!!
Doug C.
Doug C.
Aug 07, 2017
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Don't go here to have a flat repaired! My daughter had a soft tire and took it here for repairs. They found a nail in the tire and charged her $60 to repair the tire. When we questioned the charge (flat repairs usually run $15 to $20) we were told they had been around for years and always charged that much. Go somewhere else!
Paul T.
Paul T.
Jun 21, 2017
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Called to ask for a vehicle transport, the gentleman who answered asks "for what" and hangs up. Could not get his name but very rude.
Jason W.
Jason W.
Dec 12, 2016
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I trusted these guys to work on my exclusive Audi. First, they came highly recommended from several of my customers as well as Tire Rack.com. From the beginning to the end everything was top notch, all the latest equipment for high performance cars. I'm not usually a review person but I was compelled because of the outstanding experience I had. I had 4 tires installed and balanced, now because there were 19" if they weren't spot on you would feel it on the highway. Not a single issue and I have been around cars for 30 years. For those of you wondering if this place is worth the trip
Logan R.
Logan R.
Jul 23, 2016
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I came to C&H because I live in New Canaan and recently caused some damage to the sidewall on my front right tire. I was worried about driving on it because of some scary things I read online, so I wanted someone to look at it.

One of the employees (I didn't get his name, unfortunately) was very pleasant, and he explained how the damage on my tire was purely cosmetic. He had the opportunity to sell me a whole new set of tires, but he was honest about the damage not causing any safety issues, and I really appreciate how he saved me a lot of money. I'd definitely go back here for other
Rich Marra
Rich Marra
Mar 12, 2016
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These guys are the best! The service manager Sean always takes the time to make sure i understand the problem and the fix on my car
Nick Aysseh
Nick Aysseh
Jul 11, 2013
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Excellent customer service, extremely knowledgeable staff as well as Fair & Honest pricing. A great place to service all makes and models!!!
David H.
David H.
Jun 30, 2013
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C&H has continued to service our cars, both new and old, with honesty and reliable service. Their automated email alerts remind us of pending maintenance requirements, scheduling an appointment has always been easy, and service provided on time and on price quoted. Numerous times their mechanics have driven us home or dropped a car off at our house.

Would highly recommend for all auto maintenance and repair work.