Ellison's Towing
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Ellison's Towing
For nearly a century, the Ellison family has been serving the automotive needs of the mid-peninsula community. In 1929, Ellison's opened the first body shop in downtown Palo Alto. Today, we're an award winning, stand-alone towing company with a fleet of 28 towing, recovery and service vehicles that are meticulously maintained for safety and reliability.

We provide 24-Hour Roadside assistance to AAA members and non-members, Mobile Battery Service and 24-Hour Private Property towing (within 10 miles of our office) in Palo Alto, Stanford, Los Altos, Mountain View, Menlo Park, Portola Valley, Sunnyvale, Redwood City, Santa Clara, San Jose, San Francisco, San Carlos, San Mateo and beyond.
Services
Thanks to the dedication of our winning team, Ellison's Towing was rated #1 out of 16,000 AAA Contract Stations in the United States and Canada. We are additionally proud of our 5-star drivers who consistently deliver the quickest response time in our area. He was efficient, fast and friendly. I commended your company's exceptional service and he explained that Ellison/AAA's goal is to provide the best possible degree of professionalism.
Ellison's Towing is currently owned and operated by Mr. Ellison's daughter, Cheri Ellison-Carroll, and her husband, Brent Carroll. Together they have won a Pioneer Award, Golden Heart Award and AAA's Gold, Silver, and Bronze Service Provider of Excellence Awards. The Ellison family has been serving its community for more than 80 years, since Earl Ellison, Sr. opened downtown Palo Alto's first auto body repair shop.
Auctions are held approximately once a month at Ellison's Towing in Mountain View, CA. You will find great deals on everything from fixer-uppers to very good low-mileage vehicles, as well as lien sale cars for every budget. Our auctions typically contain 10-15 vehicles and you will easily find models such as Honda, Toyota, Mazda, Chevy and Ford.
The Ellison's Towing and Transport team offers complete around the clock fast towing services including: local & long distance towing, emergency towing, 24hr towing, car loading, flatbed towing, abandoned car removal, junk car removal, enclosed trailer car hauling, and motorcycle towing.

Since 1929 the Ellison family has provided quality automotive services to communities throughout San Mateo and Santa Clara Counties and now specializes in providing towing and roadside services in and around: Palo Alto, Stanford, Los Altos, Mountain View, Menlo Park, Atherton, Portola Valley, Woodside, Skyline, Sunnyvale, Redwood City, Santa Clara, San Jose, San Francisco, San Carlos and San Mateo.
24-Hour Roadside Assistance with a side of Five-Star Service. Ellison's is the leader in the towing industry with new trucks, state-of-the-art greaseless beds, clean interiors, air jacks, air wrenches, and other custom built equipment. Our trucks and equipment are the crme de la crme. Nobody, simply nobody, can touch us when it comes to new truck technology, maintenance and driver training.
Reviews (20)
Allen Lin
Allen Lin
Dec 30, 2021
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Positive: Punctuality, Value
Carlos showed up so fast I didn't have time to rest. He was there right after I hung up! These are the guys to call when you have an unexpected breakdown.
Service: Car towing
Jeff G.
Jeff G.
Dec 22, 2021
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I've had to use AAA a few times this year, and each call was serviced from Ellison's Towing. Every driver was top notch in terms or service, friendliness, and extremely competent. Whether it was a tow or battery replacement they always went above and beyond to help and provide guidance to get my car back on the road. It's a pleasure to see an Ellison's truck pull up when you're stuck!
Michael T.
Michael T.
Dec 18, 2021
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I called AAA for battery service. I was given an ETA that was totally fake. I called for an update multiple times and was told they would send the next available driver. 4 hours later they said I would have to wait another 2 hours. AAA is a complete disgrace. Stay away from these guys.
Lindsay H.
Lindsay H.
Dec 17, 2021
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This is the nicest and coolest towing company ever. They came to my aid several times when I had battery issues through by my AAA membership I remember when their shop was in Palo Alto my uncle used to work for them as a mechanic. Their customer service is really friendly and I highly recommend Ellisons.
Divine Star
Divine Star
Dec 17, 2021
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I hit a middle divider and got a flat tire. AAA dispatched this company to my location with an ETA of 85 minutes. When the ETA expired, I called this company and they said to get in touch with AAA. Then I called AAA and they said the driver forgot to bring a compressor. Later they canceled the service request without any communication with me. Then the next day this company sends me a text asking me how the service was. I was stuck in my car for three hours and had to call emergency towing who helped to tow my car to my home.
Susan F.
Susan F.
Dec 16, 2021
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AAA has referred me to this business several times over the years. I've always found them reliable, competent, and professional. I'd especially like to thank Ciano for this e3xpert help with battery-related issues.
Callum Hodges
Callum Hodges
Dec 14, 2021
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Received assistance from Miguel. He was incredibly helpful, great experience!
Service: Car towing
Pat E.
Pat E.
Oct 01, 2021
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My car stalled and I called AAA. Alex from Ellison's came to my rescue. He knew exactly how to tow my BMW, and knew the mechanic where the car was going. He was super nice, extremely competent, and took care of everything for me. Best driver ever!!!!
Michelle N.
Michelle N.
Sep 28, 2021
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Super professional! Thank you Casey! Very happy with the service I received. I recommend highly!
Sam J.
Sam J.
Sep 27, 2021
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Calvin was the man!!! Came by exactly at the time he quotes fixed my car and that was that. Ellison towing is number 1!!!
Ebrahim Forati
Ebrahim Forati
Sep 22, 2021
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Positive: Professionalism
Very professional business. My car was accidentally damaged while they were towing a car next to mine. The driver left their business card for me and when I called a few days later, they took care of everything for repair and my car now looks as before. I encourage doing bossiness with them.
Leigh Raymond
Leigh Raymond
Sep 19, 2021
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Long wait due to high demand for towing but Miguel did an excellent job properly towing my Toyota Prius with a flat tire. Highly recommend.
Private U.
Private U.
Sep 06, 2021
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I didn't call them directly. However, I got a free service (not a tow) through AAA because of two flat rear tires a couple of weeks ago. It was time to replace my tires anyway.

That's what happens when your brother ships five heavy boxes full of dumb crap like heavy music speakers and other insanely heavy stuff to you from South Korea before returning to the SFBA. You put those heavy boxes in your car and the next thing that happens: the rear tires go flat for the first time ever.

Ciano Mendoza arrived promptly, checked my flat tires, and fixed them in just a couple of minutes
Joy Wright
Joy Wright
Aug 22, 2021
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Positive: Professionalism
Casey Torres did an awesome job! He was very knowledgeable. His mannerism was superb, and he answered every question without hesitation. I totally give him 5 stars.
Service: Battery service
Susan B.
Susan B.
Aug 21, 2021
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My car broke down tonight just as it was getting dark. I called AAA, they contacted Ellison's Towing and they sent the most amazing person to come to my rescue!

His name was Tevita!

He arrived quickly! He was calm and pleasant and despite the fact that he had already been working all day, he was patient and took his time figuring out what was wrong with my car. He showed me the diagnostics and determined that I needed a new battery.

He installed a new battery and made sure that everything was working properly before he left on his next call!

He was the perfect example of the person
Christina Parduhn
Christina Parduhn
Aug 15, 2021
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Not good ,,I received assistance 3 hours later. The guy said that he just had received the message and he was dispatched 15 minutes after he received my roadside assistance he was nice but I don't know if he's telling me the truth the thing is they came three hours later.
Eubene Kim
Eubene Kim
Jun 22, 2021
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Positive: Professionalism, Punctuality
I got locked out of my car, called AAA roadside service, and was given the time estimate of 45 mins waiting time. However, Anibal Rodriguez came within 5 mins and helped me get into my car. He was amazing! :)
Service: Auto locksmith
Michael Lavacot
Michael Lavacot
May 21, 2021
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The reviews are accurate, these guys rock! Needed a tow and they were there in 20 minutes. Super professional and polite. I spoke to Nada. Payment is a bit weird in that they do not take credit cards over the phone, but instead send a text to your phone from a third party, with a 3% adder. Worked out fine and still well worth it. Thanks for the great service!
Alex M.
Alex M.
Apr 14, 2021
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My car rear tire had gotten flat, but Ellison Towing was there in 10 minutes and towed car to the local tire shop. Plus Anibal was very friendly and professional.

Thank you again for all your help! 5/5
Stephanie E.
Stephanie E.
Apr 08, 2021
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Highly recommend Ellisons Towing! The dispatcher was so nice on the phone and helped me get a quote so fast. She was able to get a truck to come out at my requested time that I asked for. Jose helped me. He came out super fast and was super helpful. He tested my battery and let me know what was recommended. He was able to get my Jeep up and going and on his truck within minutes. He also helped tow my Jeep to my local shop. Great service, friendly staff and quick!