They treated me with respect and were very personable. As a woman, I'm not always treated with respect and sometimes attention is diverted to my husband. No one at the dealership automatically deferred to him and all treated me as I had hoped to be treated. Though the process took awhile due to high customer volume, Daniel kept us comfortable and was very hospitable while we waited.
I have all service done at this dealer and will continue to do so. I will likely purchase a vehicle for the third time from this dealer within the next 2 years. If I get a second car, it will be a Mazda 2 - not because it would be my first choice, though it is close, but because the dealership is my first choice and I would like to continue my relationship with them.
I have all service done at this dealer and will continue to do so. I will likely purchase a vehicle for the third time from this dealer within the next 2 years. If I get a second car, it will be a Mazda 2 - not because it would be my first choice, though it is close, but because the dealership is my first choice and I would like to continue my relationship with them.
Services
Current and future Mazda owners in Syracuse, your search for a dealership that can handle all of your automotive needs starts and ends with Romano Mazda. Our staff of dedicated salespeople can hardly wait to help match you with the right vehicle that aligns with your wants and needs while guiding you through the entire process.
At Romano Mazda, we are committed to keeping your vehicle optimally maintained with Mazda factory trained technicians and Genuine Mazda parts, while delivering an outstanding service experience that exceeds your expectations. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers in the Syracuse area!
The staff at Romano Mazda were very welcoming. Any questions or concerns I had they were there to help me. I asked for a different color car than they had on lot so they went and got it for me and shined it up. They went above my expectations for my trade in. I am highly satisfied and will return. Mike was incredible with calming me from the sadness of letting go of my ten year old car.
Your Local Mazda dealership serving Syracuse is offering Lease deals and New Mazda specials. Give us a call at (888) 466-1046 if you need help deciding if leasing a new Mazda or buying a new Mazda is right for you. Come test drive a New 2021 Mazda CX-5 or 2021 Mazda CX-30 and experience a smooth and comfortable ride you won't forget.
Wet, dry, snow or dirt, regardless of the surface, traction is best when the tire is pressing harder into the ground. So i-Activ AWD uses data from the car's g-sensors to calculate how weight is shifting from tire to tire as you drive, and sends torque to the tires that can generate the most grip in every instant, helping improve performance in any weather.
Reviews (12)
Dan Z.
Jan 18, 2022
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My experience leasing a CX-5 was a pleasure at Romano Mazda. By far the nicest experience I have ever had while purchasing or leasing a car. Our salesperson was Bryan Piedmonte and he was very professional, knowledgeable and customer focused. It was a very easy-going experience and Bryan did a great job. Thank you Bryan, I believe I received an incredible deal and I am very happy!
Chelsea Oot
Nov 14, 2021
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Stacey K. Julius
Nov 03, 2021
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Susanne Guske
Oct 13, 2021
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Megan G.
Sep 28, 2021
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I recently leased a new CX-5 with Romano, and they have been by far the most helpful dealership I’ve ever worked with! The entire team is great! My sales rep who I was primarily working with was Cameron, and he was a joy to work with! Incredibly responsive, personable, and kind. I highly recommend. Thank you so much to Cameron and the Romano Mazda team!
Danielle Bryant
Sep 19, 2021
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I always receive exceptional care from the employees at Romano Mazda. I was so surprised when I received a call from Bryan for my 1 year follow up, not only because I can't believe its been a year, but also but also because he took the time to reach out to me just to make sure I am still satisfied with my Mazda CX30. No other dealership has ever taken the time to follow-up with me after I made a purchase. I still Love my Mazda and I will continue to refer everyone that I know that is looking for a new vehicle to Bryan, he is always a pleasure to speak with and he is always extremely helpful, he
Samantha J.
Nov 27, 2020
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My sales associate, Nima, was phenomenal. He came recommended by a dear friend, and he lived up to the hype. He was no-nonsense, direct, and personable. He was willing to work with me to crunch numbers and to find the car I was looking for. I felt respected, valued, and like I was important. He wasn't just trying to sell me a car-- he wanted to make sure I was safe and happy. We chatted like old friends, and it made what could have been a stressful experience one that was light hearted and pleasurable. I highly recommend him. The other associates were also friendly, service was swift and smooth
Kody V.
Jan 27, 2020
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Horrible, and dishonest customer service, Called ahead and spoke with Mike about a lease price and he quoted me mid 200's/month with $0 down and excellent credit. I ensured him that it absolutely has to be less than $300/month and he stated yes it will definitely be less than $300. I left the current dealership I was at drove all the way across town wasted my gas and time only to be told it's $335/month even though he ensured me it would be "absolutely less than $300". Terrible and would not recommend them to anyone. Go to Drivers Village where you can get the same deals without
Brandon R.
Aug 28, 2017
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I bought a 2017 Mazda 3 from Zach earlier this summer and could not have been happier with my experience. He was very professional, not pushy, and helped me find the car that was perfect for me. He went above and beyond to help me get the car financed. I recommend Romano Mazda, and particularly Zach, very highly to anyone that is looking for a car. The car is also great and has everything I need and more.
Paul C.
Jul 01, 2016
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I have visited this repair facility several times in the past with nothing bad to say. Always prompt and repairs completed as promised. This last visit my wife brought in her 2016 Mazda CX 5 for a safety recall. I typically rotate my own tires due to issues I have had with other shops in their careless handling of the alloy wheels. As I didn't have time to do it this week I figured how hard can this be? Just a simple tire rotation as the car just went over 8000 miles. We'll you guessed it, they scratched two of the four wheels. Not deep gouges but scratches on the wheel that should never
Mer J.
May 11, 2016
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I bought my 2014 Rav4 XLE there with just 20k miles on it. Before my 1st payment was even due, the nightmare began. Water was leaking from the firewall area (not the a/c or sunroof drain) and I went 2x to have it looked at, both times I was told it was dry. I told them under the carpet sounds like a wet sponge. The 3rd time I lifted the carpet and it was a swimming pool, the passenger floor was rusted. They did not want to remove the carpet to dry it let alone replace the carpet. I had to call their Toyota dealership to try to get help and advice. Service said running the vehicle with the heat
Dan A.
Aug 08, 2015
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