Neanderthal Cycle Salvage

These guys are crooks. Seriously, they will quote you ridiculous prices, mess up your bike and neither fix nor pay for the damages.

Quoted a price that was more than retail "IF" they have the part. What does "IF" mean? Either they have the part or not. IF my uncle had pedals and handlebars he'd be a bicycle. Haha, guess I'll order a new part and save money..

I don't know what happened with Google but it deleted my comment. But I'm taking more time out of my day to make sure a good review gets posted about this place the experience the customer service was above satisfactory the custom work and the brain of the installer was amazing the way he processed the two pieces and combine them together as one. Perfect install my bike's a DRZ400 2021 it came in with no scratches happy to say it came back with no scratches and a perfect install and this was not just a bolt on install he had to modify bend cut and install these pieces to make them work as one.

Real nice people, the lady with the nails super nice AND beautiful I should have went here first-time save me a lot time n money

Although only my first time there, I had an awesome experience, the 2 guys that helped me were friendly and polite !! I left there with the parts I needed and a big smile on my face, definitely going back.

Very good at what he does.now who ever said bad costomer sevrice is wrong it a salvage yard for bike.you would not be the if you hade lots of moey so save a little and get what thay mivht have for your needs

I've been to Neanderthal a few times for tires and parts. Each time I have been met with kindness and courtesy without flaw. The front of the building, inside, is fairly small but where it all counts, in the back, is a huge labyrinth of parts and professional know how.
In fact, my visit yesterday, to discuss an engine swap was very good. Even though I was fighting myself and my mask to ask questions the staff was very patient and extremely helpful and fast with all answers.
While I was there a guy brought in a smashed Fireblade and was immediately assisted by the owner who came from the back

Came in with a great positive attitude. Left perturbed, owner apparently does not converse with his clients. Only tells his employees the total rip off prices, then I'm told docks the workers pay if they provide actual customer service by offering a fair price. Illegal by the way....report him if you work here and he does this. Stay clear of this toxic place and buy your parts on ebay cheaper. Not worth the visit.

I called and received courteous and helpful customer service. Thank you.
-UPDATE- I came in late towards closing, employees were as thoughtful in person as they were on the phone. I purchased a carburetor that was approximately 50% of the cost on a new unit from EBAY, and far less than other 'Yards' I've been talking to.
Keep up the great work.

It the cycle shop u go to when u need the real best and the fairest prices in the i.e I will give them the first call cAuse I can't go wrong