In 1989, longtime friends, Jeff Halls and Jim Caldarola, established Baystate Hearing Aids. Together, the two received their National Board Certification in Hearing Instrument Sciences (NBC-HIS) and maintain their Massachusetts State Licenses (#29, #17). Baystate Hearing offers free at-home and in-office consultations and services.
Over the years, the partners have focused on the research and development of new technologies such as MicroAir and other exciting improvements. Understanding that clarity and comfortability are important to their patients, they have discovered ways to provide a more natural sound and fit. Yes, we offer a 2-3 year warranty on all hearing aids which include complimentary adjustments.
Over the years, the partners have focused on the research and development of new technologies such as MicroAir and other exciting improvements. Understanding that clarity and comfortability are important to their patients, they have discovered ways to provide a more natural sound and fit. Yes, we offer a 2-3 year warranty on all hearing aids which include complimentary adjustments.
Services
We understand that if you or someone you know and love are experiencing hearing loss or impairment, these are difficult times. We at Baystate Hearing Aids remain empathetic with each of our customers, and in doing so provide unbeatable customer service. If you're in Massachusetts or Connecticut and need trusted and reliable experts, call Baystate Hearing Aids today to see for yourself why our clients love us.
Reviews (6)
Don Brown
Jan 22, 2022
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Joe Russell
Jun 28, 2021
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Jim and Jeff at Baystate Hearing Aids are simply the most kind and considerate, professional and affordable, trained and competent folks in the Western Mass. audiology business. Both of them are certified in Hearing Instrument Sciences, which provides you with confidence and peace of mind that you have placed your precious hearing in the best hands, available. If you need hearing or hearing instrument services, you cannot do any better than the GOOD folks at Baystate Hearing Aids. Rest assured, with these folks! SIX STARS!!
Terry Hurlbut
Jan 25, 2021
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Thanks to Baystate hearing I am up and running. They fitted me a few years ago and I had an issue with my aid today. I called and was immediately called back. Jeff Hall met me one hour later and took care of the issue. Service is awesome. If you or someone you know needs hearing assistance, don’t hesitate. These guys are awesome!
Rodolfo Valdez
Jun 19, 2019
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Peter Schultz
Jul 10, 2017
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Baystate Hearing Aids is absolutely exceptional! Jeff Halls is extremely knowledgeable, highly professional and a real pleasure to do business with. Jeff is patient, enthusiastic, understanding, honest and totally focused on customer satisfaction. I'm not only a satisfied client, I'm a delighted one!
Richard A. Roy
Jul 08, 2017
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My all out Thanks goes out to Mr. Caldarola for all his help in ordering a part for my Hearing aids that I thought would not be available for my older Phonak aids. The trip I made to West Springfield, MA. was well worth the outcome of the trip. I thank James for the time he took to help a first timer to his facility where he made me feel welcome even though I spent almost nothing for what I needed. Any needs in the future that I may need in the way of hearing aids, testing or service, his company will be the first I contact. Thank You Again for your help!
