My younger daughter lives in Portland OR and still banks at Metrum through the shared 'branch' services. In part that's because it makes it easier for us to lend her money when needed, but it's also because she knows that Metrum will always help her with her financial needs - even when she's halfway across the country.
I have been with Metrum for a long time and have always been able to work with the same people. It's just a luxury to know the people that handle something as important as your money. Metrum employees have always helped above and beyond and I have had several interesting occasions to need it! In today's market, auto dealerships currently offer very competitive pricing for some very qualified credit scores.
I have been with Metrum for a long time and have always been able to work with the same people. It's just a luxury to know the people that handle something as important as your money. Metrum employees have always helped above and beyond and I have had several interesting occasions to need it! In today's market, auto dealerships currently offer very competitive pricing for some very qualified credit scores.
Services
We care for our members' financial needs with sound advice, value-priced products and services, while investing in the communities we serve. Since 1946, Metrum Community Credit Union has been providing quality financial services to members. We provide savings, checking and loan services to fit individual member needs.
Electronic Services give you the tools and access you need to control your account when and where you want. For more information about each area, select the title to link to the specific page. It'sMe247 Online Banking allows you to access your account information from your desktop PC, your table and your mobile phone with no separate App needed to install.
Access your account anytime, anywhere with Metrum Community Credit Union's FREE It'sME247 Online Banking. Review balances, history, transfer funds, verify check clearance, obtain copies of cleared checks, print your own loan coupons, and even open your own club savings accounts and CD's! Mobile Banking allows you many of the same features as the full site online banking & Mobile Deposit Capture.
Express Bill Pay provides you an easy, convenient and secure way to pay your bills from your Metrum checking account. You control paying your bills when you want without the hassle of writing checks and sending them in the mail. Getting started is easy. Simply login to your It'sME247 Online Banking and select Payments and Transfers, then Payments.
CU*Talk provides access to your Credit Union accounts 24-hours a day, 365 days a year with a touch-tone phone. Best of all, it's free, convenient and confidential! To get started call 1-844-239-8656. If you are a first time user of the system, you will be asked for your account number and the last four digits of your Social Security Number.
Reviews (18)
Caiden Lowe
Oct 01, 2021
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Nancy S.
Aug 18, 2021
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I have been a customer of Metrum Community Credit Union for years. Over the past three months, the title clerk, Charlora Sullivan, has gone beyond the call of duty in helping me to get my Gap Refund. She provided information, responded to emails and phone calls within eight hours or less and all with a smile. She even contacted the car dealership accounting department to let them know the refund should be sent directly to me.
I felt I was heard and treated like a valued customer. This is confirmation why I have been with this credit union for so many years!
I felt I was heard and treated like a valued customer. This is confirmation why I have been with this credit union for so many years!
Deborah S.
Mar 04, 2021
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I had an issue with my pharmacy running a large transaction through twice. That triggered an automatic freeze on the account. That was a Sunday. On Monday, before I could even call Metrum Community Credit Union, they called me to ask what happened. I told them, they unfroze the account and, by noon, the original charge had been paid. However, the pharmacy is in a grocery store, the manager notified corporate, etc. It's a mess. I'm so glad I use a credit union and such a good one because they have done conference calls and everything they could to support me.
Anastasia Monsell
Dec 13, 2019
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Js Jensen
Oct 09, 2019
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Due to positive reviews I went in to open a savings account. Due to their "policy" they requested to pull my credit. I would take a hit on my credit report...in order to simply save $ with them; no loan; no credit. I had to stop the process as that is simply not fair.
I am disappointed this group wishes to implement policies that harm its members' credit simply for becoming a member.
I am disappointed this group wishes to implement policies that harm its members' credit simply for becoming a member.
Vincent C.
Oct 08, 2019
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Scammers! I gave them $25 to open an account and decided not to proceed further based on their horrible online banking and mobile app. They kept my $25 even though they closed the account and failed to return it to me. So, I disputed the charge with my bank and it was denied because Metrum said the opening deposit is not refundable. It makes NO sense. Never heard of a bank being allowed to keep an opening deposit for an account that was not approved. It's my money, why wouldn't it be refundable? I am in the process of reporting Metrum to the Consumer Financial Protection Bureau and Office
Kelsy C.
Aug 04, 2019
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Ali Muno
Jun 26, 2019
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Clint B.
Mar 25, 2019
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Dale H.
Dec 17, 2018
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Financed my son's tuition loan for STM through metrum. However was recently laid off from work two months ago and was on unemployment until recently I was rehired. Metrum was notified of this however instead of working with any programs or deferred payments. Was charged to normal late payment fees and the school was contacted humiliating our family and our situation. Considering unemployment only covers normally around 1/3 of expenses, you would think there would be process in place to help families back on their feet? Hardly anything "community" about this credit union.
Lizzie Lansdown
Dec 08, 2018
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This place is always a struggle like i cant get even a small amount of change. I can't sell you 1$ worth of pennys?? Are u joking. This is many occasions now I've struggled to get a small amount of change made I would not trust this place with my own money glad I'm at BELLCO all credit unions made equally!!
Kaelan Davis
Oct 01, 2018
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Charles Shutt
Aug 02, 2018
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Mayson
Jan 11, 2018
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The staff has always had the best customer service for as long as I can remember! I’ve had a couple issues that I called in with regards to one of my accounts and they have been able to politely and helpfully resolve my issues each time. They really understand that taking priority in customers happiness pays off in loyalty. This type of customer service will help to keep me a lifelong member.
Mehgan K.
Sep 22, 2016
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Julianne K.
Dec 30, 2015
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Jess G.
Nov 30, 2015
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I'd like to begin this review by pasting the message I had to send to my landlord
Just deposited rent. There has been a problem with your bank. Usually when I go there I can manage to get a receipt. They scratch out information that I give them and that's fine. I just need something saying that I paid incase something goes wrong. Today they refused to give me anything and the woman that taunted me last moth (Pam) with the manager told me that you need to call so they can put a note saying I can have something saying I have given them $1100 in cash. I told them it's ridiculous that
Just deposited rent. There has been a problem with your bank. Usually when I go there I can manage to get a receipt. They scratch out information that I give them and that's fine. I just need something saying that I paid incase something goes wrong. Today they refused to give me anything and the woman that taunted me last moth (Pam) with the manager told me that you need to call so they can put a note saying I can have something saying I have given them $1100 in cash. I told them it's ridiculous that
Luis M.
Apr 22, 2015
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