Foothill Federal Credit Union
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Foothill Federal Credit Union
The Golden State Stimulus II payments are expected to go out to Californians early September. When visiting our branches, members and guests are required to wear a mask, regardless of vaccination status. Whether you are looking to lower your payment, take cash out or pay your mortgage off faster, Foothill has the right products for you.

By attending this webinar you'll learn how to keep your personal information and identity safe, while being on the internet. Want to become a member? Foothill Credit Union serves employees of schools, hospitals and over 260 businesses in the San Gabriel Valley that belong to one of our Select Employer Groups.
Services
For generations, we've been meeting the financial needs of local families and businesses with loans, savings accounts and everything else needed to help them achieve their dreams. As a not-for-profit, member-owned financial institution, we work in the best interests of the people at the schools, hospitals, and businesses we love to serve.
Finance a car, borrow cash for home improvements, get a credit card. Our online application process shreds the red tape and makes it easier to get the loans that move your life forward. If you're not a Foothill member, you have to join the credit union before applying for a loan. Foothill Credit Union is a full-service credit union with California branches in Arcadia, Covina and Glendora.
A one-size-fits-all account? That just won't cut it. At Foothill Credit Union, we offer a variety of checking options designed for your unique lifestyle and individual financial goals. Dividends are calculated daily and compounded and paid monthly. Please refer to our Truth-In-Savings Disclosure for all applicable disclosure information.
In the blink of an eye, young people go from pocketing birthday cash to working weekend jobs to paying college costs. At Foothill Credit Union, we've designed accounts to help them through every phase of their financial journey to adulthood. Where do young children get cash? From birthday gifts, weekly allowance, and maybe even the Tooth Fairy.
Arranging for Direct Deposit is easy. First, speak with your human resource department to see if your organization is set up for direct deposit. If yes, be sure to give them your Foothill account and routing number (322273489). Direct Deposit services are free, and they ensure that you receive your pay on time and in a safe, convenient way.
Reviews (29)
George W.
George W.
Oct 27, 2021
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Thank you Diana and Arthur for working with me and helping me finance my new truck!! The dealer gave me the option to either finance through them or shop around. I heard nothing but great things about credit unions so I figured to give it a shoot. I called them first thing on Monday and by Tuesday afternoon I was approved and the apr they offered me was nearly half of what the dealer wanted ! I'm so happy that I got the apr/ monthly I wanted! If your looking to finance a car, do not hesitate to contact Diana , she will not only walk step by step with you but also get you the best apr/monthly
Samantha Montag
Samantha Montag
Aug 15, 2021
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I've been with foothill Federal since I turned 18.... over 16 years. I've always felt cared for and treated like a top client. With times being tough financially right now, they've worked with me. As I make my move to Texas, I will still be using them for my checking. Thank you Foothill team for always taking care of me!
Destiny T.
Destiny T.
May 01, 2021
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I have been with this credit union since it was Arcadia Credit Union! I am no longer happy and I can't wait until Next weekend to close my account! They are no longer open on Saturdays so for us Essential Workers that work Mon-Fri during the business hours that they are open it is an inconvenience. They place limits on everything and if you need to make a large purchase for something important that's needed good luck because they will decline it and then tell you when you call to wait until the next business day for someone to " approve" your purchase! How can someone approve
Berlinda Bahnam
Berlinda Bahnam
Feb 04, 2021
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I have been a member since 2007. Could not be happier with the in Branch services, telephone support and phone app.
Deborah Herrera
Deborah Herrera
Jan 09, 2021
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Foothill staff is very helpful with all my need and
Questions. Iwas easily able to appt for loans and application was quickly process over the phone They managed to get mod of my information due to the fact they hate most of my information because we have accounts with Foothill. I have recommended Foothill to three family members and they are happy too.
Love this credit union.
Semeen I.
Semeen I.
Nov 21, 2020
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I love that they are always willing to help me in any way. I just refinanced and got a lot of support from Vahan no matter what questions I had. Thank you!
Steve D.
Steve D.
Sep 25, 2020
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Although I have been with with 54 years that would count for something.
Most of the time, when I complain about a newly added fee they will usually take it off. I'm tired of arguing with them, I started looking for a new loan and new financial institution. I decided to refinance my loan and pay off an equity loan with B of A. Foothill credit has great people and really try help and solve problems. B of A strength is to give you as little service as possible and find more different fees to charge you, bye B of A.
Corey M.
Corey M.
Sep 01, 2020
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Tiffany Rizkallah caused me to leave a review on her kind and helpful service. She really listened and assisted me during this crazy year to get re-organized and back on track. No other bank will do this for their customers as Foothill federal credit union does. The bank actually has humans working inside of them breathing the same air, it's amazing and appreciated.

A recommended credit union bank with well trained honest people working to help their members on the daily. Thank you guys for the stellar service, and a special thanks to Tiffany for going above and beyond to assist me.
Debra M.
Debra M.
Jul 21, 2020
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I went to the website to apply for membership with this credit union. I followed all the prompts. One boxed had a list of associations that you belonged to and Costco was one of them so I checked it off. The same day I found out they checked my credit. The next morning I received an email declining me because I wasn't part of their partner program. If you knew I didn't qualify for that reason why did you check my credit. In the email Liz told me they do soft check inquires. No that was a hard check. She also said the credit report is a tool they use for decision and product decisions
Mark F.
Mark F.
Jul 17, 2020
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First time using this branch for shared branching with my credit union. I had no wait in line, lady who assisted me was pleasant and knew what she was doing accessing my account. The process was quick and I like the location. May go back when I'm in the area.
Ariana T.
Ariana T.
Jul 02, 2020
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I have had nothing, but a great experience with Foothill Credit Union. Everyone is very friendly and helpful and attentive.

I had the opportunity to purchase a vehicle through Foothill's Credit Union's New Cars Inc. I worked closely with Leah to purchase my new vehicle. The process was so easy and very convenient, especially during the COVID pandemic!
Sarah M.
Sarah M.
Jun 19, 2020
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I bank with NFCU. I knew they have limited locations in LA, the closest to me is in Covina. But on their website, they clearly show that Foothill Federal in Arcadia would accept my deposit. So, I was there a few minutes after opening. There was only one other person at a window. When I got to the teller, I said i just wanted to make a deposit into my NFCU account. She said, "Oh no. We can't do that."
Why not? "Due to covid, we are no longer doing shared deposits." Why not? "Because we need to limit only members."
Are you telling me there are swarms of NFCU
Sara S.
Sara S.
Jun 02, 2020
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I came back to Foothill CU after a brief, unpleasant experience with a bank - never again! I've learned my lesson.
I always feel welcome here. Thanks.
Renato T.
Renato T.
Apr 30, 2020
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So I've banked with this institution for about 8 years now ... I wish I had never gave these people my business ...
During a national crisis they simply declined to try and accommodate with a simple payment postponement.
Really people? The Vice President declined to help a customer in need in times of crisis.
Please re-evaluate your principles , you crooks.
Juan R.
Juan R.
Apr 28, 2020
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Maria thank you for your professionalism. I wanted to tell everyone who is a member or someone who is considering joining foothill federal credit union that Maria is the best. She goes above and beyond for her customers. I called her amidst all the Coronavirus craziness and she was able to get me approved for a car loan same day and she even stayed late to finish the loan. She made the process easy, painless and saved me money in the process.
Omar Lomeli
Omar Lomeli
Jan 14, 2020
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I just recently switched over to FFCU & as soon as I stepped foot inside their office I felt welcomed. The staff was very friendly & casual but professional. The only downside is they don't have enough chairs to lounge all day in there cause I totally would.
Valerie Verity-Mock
Valerie Verity-Mock
Oct 17, 2019
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My most recent visit was at the Covina branch but I've been to all of them and I've never had a bad experience. My main account is at the Arcadia branch. Excellent customer service at all of them. All of my kids have at least one account at with this credit union. My youngest daughter is in Washington state with her husband who is in the Navy and she continues to keep her FCU account! I've been able to easily transfer money to her account for gifts or for the grandchildren. I'll never change.
Cecil Holmes
Cecil Holmes
Sep 12, 2019
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Sandra in the office has been more then helpful she been wonderful Always willing to go the extra mile for you i would give 5 stair She the beat
Julie G.
Julie G.
Aug 24, 2019
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They need more than five stars on this thing. I was in need of an auto loan and the people at Foothill CU have always been great. I filled out the information online, and in less than three hours I had a check in my hand. I am sure it is not always this fast, but I am so impressed with Judy S. and Vanessa G. that I would give them 100 stars if they were available. Thank you ladies for your amazing service.
Louie B.
Louie B.
Aug 07, 2019
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The branches don't have long lines because they don't have as many customers like the big banks so that is a good thing. My complaint is that there are only a few branches and it's not as convenient like the big banks like chase and Wells Fargo. I tried many times to sign up for online a banking and the app and website won't let me complete registration because If I pay over the phone to them they charge. I just wanna pay them with no charges but so many obstacles. The operators weren't much help after hours either in my case. If you decide to switch to a local bank like
Patrick Mccarthy
Patrick Mccarthy
Jul 12, 2019
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I have had such great experiences at this location. I brought in family members to open accounts as well and will continue to recommend Foothill Credit Union. Their professionalism and willingness to assist me is very welcoming and appreciated.
Terri V.
Terri V.
May 28, 2019
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Wow... just closed our account after
Many years with this branch.. we were treated so very rudely by Stephanie. Most likely because we were not keeping the account open... We were considering keeping open, but after that encounter ...no thanks!!! And the icing on the cake is she tossed us our cashiers check and we asked if we could cash it and she responded that because we don't have an account any longer there would be a fee... again Wow!!
Tammy H.
Tammy H.
Feb 26, 2019
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Amazing customer service. Everyone there is so helpful.
We opened a new account and it took less than 20 mins.
They have a self serve coin machine. FREE TO USE if you have an account. If you have a lot of loose change they will take it in the back and count it with their big machine and deposit for you.
There is lots of parking around the bank too!
E. G.
E. G.
Feb 12, 2019
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Worst experience with customer service. Called to resolve an online issue and all four attempts, a lady by the name of Hilda hangs up. She doesnt even let me speak and she tell me she can hear me. Obviously, these ladies want to get home early. It was 4:30pm, almost closing time. I called with 3 different numbers, home phone, my cell phone, then my sons phone, and the lady still couldnt hear me. Smh
Then I email, I ask them to call me back to help with my issue and that I need to talk to a manager.A Cynthia replies and says...well call us so we can help you. DUH, I TRIED LADY!. I provided my info
Jay Cee
Jay Cee
Aug 27, 2018
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At first I was so amazed with them. Now after all the fee's, unanswered questions and all my I can't believe this moments, I just want to finish paying the loan I borrowed and look for another bank. Usually customer service puts me at ease but today they showed me I truly do not matter as a client.
Ashley S.
Ashley S.
Jun 23, 2018
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My first experience is a lasting one. Premier America is a shared branch.

I went to pay my first car payment of my new car.

Shandi helped me and was less than helpful.

She was entering the wrong number. In my opinion you will there, and you're a shared branch you might have experience with this.

She was very rude and not willing to help.

Once I called my loan and asked them why I couldn't use the loan number I was informed I had to use the membership number.

I obtained that, and got back into line only to be told they don't process shared banking on Saturdays.

Yes;
Diane V.
Diane V.
May 12, 2018
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The Good: FFCU has great customer service, respectful employees and if they don't know an answer they will search and follow up with you. The banking system has the usual perks of a credit union, which really make you never want to go back to big banks. I purchased a new vehicle via their auto loan & New Cars Inc program, I was paired up with Leah Nelson and she made the search/purchasing process so easy. She communicated every time she found a potential car and stuck with me until I decided on a car 7 months later. I highly recommend banking and utilizing loan services with FFCU.

The
Bernice E.
Bernice E.
Feb 03, 2018
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I came in to get a car loan and learned about New Cars Inc. being right there in the credit union. I had been searching for a new car for awhile in person and online but after meeting Leah from New Cars Inc. it was a NO brainer. Within days Leah found the exact vehicle I wanted at a great price with a little bonus included. I highly recommend Foothill Federal Credit Union and Leah with New Cars Inc.
Thank you for making this the best car buying experience I've ever had.
Kimo Clyde
Kimo Clyde
Dec 30, 2017
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Please please reprogram your ATM machine to not require restarting the WHOLE card insertion process when doing more than one transaction. Sometimes people are there more than 5 minutes doing what should take at most a minute. A simple re-entry of one's PIN could should suffice for security reasons.