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Discover accurate answers to your mental health questions with the help of our compassionate and highly trained professionals. We go above and beyond to provide you the best possible customized care. Pediatric and Family Behavioral Health, PLLC (PFBH) specializes in treating children, adolescents and adults through psychiatric medication and psychotherapy.

With over 50 years of combined experience, PFBH's doctors, physician assistants, and therapists are all knowledgable, well-trained, and most importantly, passionate about their work. In order to learn more, please call us at (980) 237-4766 or email the office. PFBH is a paperless practice, so making an appointment and registering is easy to do anytime, anywhere.
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Pediatric and Family Behavioral Health, PLLC (PFBH) specializes in the psychiatric treatment of children, adolescents, and adults. We are an evidence-based clinic that deals primarily in medication management & psychotherapy. PFBH is a modern, evidence-based psychiatry practice with a robust online medical record.
Dr. Betancourt moved to Charlotte after training & working at Duke University Medical Center as a child, adolescent, and adult psychiatrist. He is deeply committed to providing high-quality and compassionate care. He has particular interest in the interface between religion-spirituality and psychiatry.
Phil Johns moved to Charlotte in 2013. He has worked in Psychiatry since 2009 in a variety of settings including outpatient offices, inpatient behavioral centers, retirement centers and substance abuse centers. Phil has also worked in other settings as a physician assistant including urgent care, physical medicine, and rehabilitation.
Kaisha Byers moved to Charlotte in 2007. She practiced as a Chiropractor for 5 years before returning to school to pursue her Master of Medical Science Degree at Wake Forest University. Since graduating from Wake Forest, she has worked primarily as a Physician Assistant specializing in Psychiatry in an Emergency Department seeing adult and pediatric patients.
Ladeana is a board-certified Psychiatric-Mental Health Nurse Practitioner and also holds a certification as a Family Nurse Practitioner. A native of East Tennessee, she has lived in the Charlotte area since 2002. She has almost 20 years of nursing experience including advanced practice experience in hospital medicine, pediatric and adult psychiatry as well as radiation oncology.
Reviews (9)
Stacey Armstrong
Stacey Armstrong
Jan 09, 2022
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The providers are great if you can get in touch with the front desk to make an appointment, which is nearly impossible!
Heather S.
Heather S.
Dec 20, 2021
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Working with their administrative department has been great! Lisbeth and Savannah are lovely to work with, answering any questions we had and taking the time to work with us to get everything set up quickly and efficiently.
Ar R.
Ar R.
Jan 02, 2021
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After a couple years with a provider in Concord we decided to do some research and found this practice for my son and I am so glad we did. We will travel to Pineville no problem because the provider Jeff Woodard my son is treated by is amazing. The front desk staff are responsive and polite and so helpful. Would certainly recommend this practice provider.
Tammy
Tammy
Dec 31, 2020
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I was referred to this office by a family therapist about 2 years ago. He actually called one of the doctors there & although the doctor had a full schedule of clients, he accepted me as a new patient anyway. I thought that was very kind. At my 1st appointment, I knew why this office came so highly recommended. The front desk staff are very polite & accommodating. Rarely, do I have to wait...usually my name’s being called before I have a chance to sit down! That’s such a welcome change compared to wait times at other medical offices! I received the most detailed attention from the doctor &
D. B.
D. B.
Jul 09, 2020
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This practice has the best providers I have ever encountered in Charlotte. The staff is warm and friendly. They just updated their space and it’s very comforting. I HIGHLY recommend going there for your mental health and wellness needs!
Max Otto
Max Otto
Jun 27, 2020
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I couldn’t be more grateful for Dr. Betancourt and Diana Remenar, PA-C. They are both extremely attentive, compassionate with their patients. They are knowledgeable and make sure that you are comfortable and understand your treatment plan and medications. It takes time to find a psychiatrist that fits well, and I was lucky PFBHNCwas the first place I visited when I moved to Charlotte. If anyone is deciding which psychiatrist or psychologist to see, I would highly recommend going to PFBHNC first.
Beth O.
Beth O.
Sep 04, 2019
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This practice has been a non-stop struggle to deal with. I can't ever seem to consistently be able to see my provider, and when he cancels (usually within 48 hours of my visit), it is the practice's policy to still charge me $125 for a refill request outside of my next scheduled appointment, which sometimes can't happen for weeks. They refuse pharmacy requests to refill because they want to speak to you to charge you directly. At one point, to get a refill, I had to schedule an appointment with a doctor I had never seen before (because, surprise, mine had cancelled and was booked for weeks) and
Kin Wong
Kin Wong
Jul 17, 2018
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Dr. Betancourt is amazing! After 2 failed attempts w/ other Dr's, we luckily found Dr. B through a neighbor. Really has turned our lives around w/ his compassion, patience and accurate care for our son. Not all Dr's are created equal - Dr. B sets the bar high for psychological care.
Allison Hall
Allison Hall
Jun 22, 2017
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This place is AMAZING! I see a PA-C, Phil Johns Jr. who has given me a sense of HOPE and OPTIMISM when it comes to my future; And THAT in itself brings tears to my eyes when I think of how hopeless and ready to just give up I was less than 10 weeks ago. I AM ESPECIALLY GRATEFUL to Phil Johns Jr. for making me feel like I AM THE ONLY PERSON WHO MATTERS in our sessions; I KNOW he CARES about me and he PROVES IT EVERY SINGLE TIME...whether it's spending that extra 5 or 10 minutes with me or making SURE that there's nothing I am holding in. HE GENUINELY CARES ABOUT HIS PATIENTS, and I THANK GOD FOR