Ann's Fabrics
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Ann's Fabrics
Ann's Fabrics has been serving the Greater Boston sewing community since 1982, offering sales and service of Bernina, Baby Lock, Janome and Pfaff sewing machines and sergers. Our commitment to service and quality remains the hallmark of the business! With over 38 years of industry experience, our customers can be confident that they're getting the finest sewing supplies, machines and services the market has to offer.

We offer a refreshing palette of fabrics in stock including many of today's top designer cottons from Moda, Benartex, Andover, Robert Kaufmann, QT Fabrics, Timeless Treasures, Hoffman of California and beautiful Island Batiks, to name just a few. Additionally, our inventory is always evolving to make room for the retail world's most recent products.
Services
Ann's Fabrics has been serving the Greater Boston sewing community since 1982, offering sales and service of Bernina, Baby Lock, Janome and Pfaff sewing machines and sergers. With over 39 years of industry experience, our customers can be confident that they're getting the finest sewing supplies, machines and services the market has to offer.
We heard you! Donna is bringing this class back for all of you that couldn't be in it previously. She will walk you through the process, step by step. Learn to take fabric squares and create a stunning wall hanging or quilt in a traditional cathedral window pattern. If you missed this class in the past, give us a call and register soon.
We repair any make and model sewing machine, new or old. Bring your Baby Lock, Bernina, Janome, Elna, Pfaff, Viking, Singer, Necchi, Brother, Kenmore, Juki here if you're having a machine problem or just need a basic cleaning and service. Our authorized trained technicians are second to none. We preform minor adjustments, minor cleaning, and full service overhauls to keep you sewing.
Reviews (25)
Liz Caissie
Liz Caissie
Nov 24, 2021
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The woman working today , were not friendly 😣
But Andy was very helpful and pleasant , thank Andy
Kathryn I. Oates-Dacey
Kathryn I. Oates-Dacey
Oct 30, 2021
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Positive: Professionalism, Quality, Responsiveness, Value
I love this place! Andy is the BEST! Excellent repair service, very very knowledgable and helpful. Great selection of sewing "stuff" - great quality fabric, can get any machine accessory, and genuinely want you to leave happy.
Kee P.
Kee P.
Oct 12, 2021
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I was super relieved to find a fabric store in the area for convenience-sake, but immediately regretted shopping there as the environment wasn't very welcoming. I went in for a replacement needle for my sewing machine. The employee, that I approached, was not friendly!!! She was very hostile, judgmental and rude with her responses when I described to her what I was looking for. Ultimately, I'd say they should work on having better customer service, because the store is quite nice & well-kept. I would enjoy shopping here, if the energy was inviting.
Dulce Cardona
Dulce Cardona
Aug 15, 2021
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Richard gets a 10 out of 10, he is the repair person super helpful and friendly. Thank you!!
Jan Marie Hagan
Jan Marie Hagan
May 08, 2021
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Ann's Fabrics is a great place for quilting fabrics, classes and sewing machines. You can drop off a machine for repair and servicing. The repair team is extremely helpful and knowledgeable.
Alyssa G.
Alyssa G.
Jul 30, 2020
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Wouldn't go back again. I went to them in January based on the good reviews and took the negative ones as a maybe one-off situation. I would have to agree- because I'm in my twenties, young, and maybe less experienced than people who have been quilting their whole life I was written off... that or they just genuinely don't care. I brought in my Janome MC6600p for a routine service and to be thoroughly cleaned. LOVED the selection of fabrics they had but was going to wait to see what else was there when I picked my baby up. It was several days in their shop for service, and they weren
Karen S.
Karen S.
Jul 17, 2019
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Wonderful quilting resource for the Boston area and Providence area community. Classes, beautiful fabric and quality thread, quilting supplies, sewing machine sales and service, and friendly and knowledgeable staff.
Patty Wojtowicz
Patty Wojtowicz
Jul 04, 2019
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Andy, the owner, is friendly, professional, knowledgeable, & fair. No pressure sales. Willing to answer questions. The store has a friendly vibe. Nice selection of fabric, notions, & machines. Excellent!
Jean G.
Jean G.
Sep 05, 2018
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Always a pleasure going to Ann's. Extremely helpful staff. I bought my Babylock sewing machine and Miele vacuum from them as they service both when needed. Cheryl has upgraded the fabric selection immeasurably. Wonderful place!!
Jessi F.
Jessi F.
Feb 22, 2018
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Haven't been to Ann's for quite some time. Since there are so few fabric stores anymore (other than Joann's) going to Ann's was wonderful. Fabrics you don't see everywhere - such beautiful fabrics. If you are looking to find something unique this is the must stop place in the area. so many new things and of course i want all of them... including the sewing machine which will hold 10 threads..... my grandmother would be be in love. Will have to stop by a more often.
Pat V.
Pat V.
Jan 26, 2018
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What amazing customer service!! We stopped by, machine in hand just in case we got lucky ... get lucky we did. I had used the wrong thread in my Bernina 880 and a piece got stuck in the machine where it wasn't accessible. Andy very graciously opened it right then and got the offending strand out - and then fixed my needle threader! It was wonderful because I'd expected to be told to leave the machine (an 83 mile return trip). I did some shopping in the store and then when I paid, learned I would get a discount for being a guild member. I shall return!! A very grateful shout out to
Roberta Bersani
Roberta Bersani
Feb 08, 2017
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Love the store and the knowledge of the employees. I was having a hard time getting someone to demonstrate my new Surger that I purchased there. But they got a schedule together. I'm glad they came through. Can't wait to learn more about my Baby Lock.
One Z.
One Z.
Jul 20, 2016
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Loved this store. They were so helpful. They did give me a few minites to walk around and then a nice lady was very helpful and helped me locate what I needed. They had a large selection of up to date fabrics. I am from out of town and would definitely go back again. I love to go to quilt shop and been all over. Such a nice selection of all things, fabric books, notions and thread. I will try to return hefore I leave. Thanks for great customer service.
Laura M.
Laura M.
Oct 18, 2015
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This store is about 45 min from where I live. However I do go there to have my machines service. I don't mind waiting a couple of weeks, since they have a couple of techs and a lot of customers to take care of.

I am always greeted with a hello but if some of the staff members are waiting on other customers that customer will get their full attention first (as it should be)

When I have bought my machines I told them what I wanted. They have never tried to sell me a machine for a higher price. They would show me a machine that would becoming out soon. When I tell them I am not interested
Iris S.
Iris S.
Aug 24, 2015
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I am an art quilter working in Dedham, and so use my machines (and use up my fabrics) all the time. Not only does this store have beautiful fabrics, incredible classes and the best machines, it also has the hands-down best customer service I've ever received- anywhere. From the owner Andy, to quilting guru Cheryl, to anyone who's ever greeted me when I walk in the store, everyone bends over backwards to make sure all my questions are answered and all my concerns addressed - immediately. Can't recommend the place enough.
Kelly F.
Kelly F.
Jul 20, 2015
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Very unfriendly staff. The employee was quick to tell me they'd be getting the fabric in that I was looking for but didn't know when & chose not to seek out the info for me. The owner that was nearby didn't offer assistance and clearly overheard as the store was empty. I had to wait at the cutting table while she finished a text message then again while she put bolts away that weren't in any hurry or in the way. I was grateful for the public restroom however the clutter and cleanliness was the icing on the cake. There was a yard minimum on the clearance fabric. Normally
Tree K.
Tree K.
Jul 03, 2015
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I went to Ann's Fabric after learning that Reliable Sewing in Canton closed and Ann's Fabric hired the technicians.

I think the new owner bought it about two years ago. He is incredibly knowledgable and super nice. He showed us several machines, talked to us for a while, and had us try some of the cool stitches in the machines we were considering.

They also have a good selection of quality quilting fabric (of which I bought more than my share). Awesome place. Will be back for my new machine, fabric, and a class. Can't wait!

Update: I've been back to Ann's Fabrics many
L. D.
L. D.
May 31, 2015
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Do not buy a sewing machine from this store. With the exception of a few caring salespeople, the service at Ann's is shockingly poor. Especially from the owner who makes no extra service efforts whatsoever. Unlike other local stores, training on new machines is not at all personalized. Follow up / communication when a machine needs to be ordered is almost non-existent, the customer must continually inquire to get any information. Based on my experience I would not recommend this store.
Jessica B.
Jessica B.
Oct 27, 2014
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Rude, rude, rude, RUDE!

Do not waste your time going to this place! I went in looking for poly-fil, looking to help boost a local small business, rather than shopping at Joann's... BIG MISTAKE. They clearly do not want my business, and are only geared toward their inner circle of customers!

I walked in and noticed that it was actually a lot bigger than I was expected and a white haired woman behind the counter asked me if she could help me. I told her I was looking for poly-fil and before I could even get the word out, she said "Nope!" and I said, "I'm sorry?" and
Jill S.
Jill S.
Mar 07, 2014
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I have no information on the machines or classes here, my review is based solely off the fabric selection.

I am surprised the name has fabric in it as the selection is small. I didn't see any silk/blends, jersey knit, lace, no drapery type fabrics, jean, etc. Only cotton blends. I did not see any embellishments, buttons, thread, etc. 6-8 standing shelves of the same fabric in different patterns and colors.
Shanna M.
Shanna M.
Mar 06, 2014
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Well, it's became apparent that because my hair is not white, I am clearly not to be addressed or greeted or any such kind offers of help. Otherwise I would have happily requested information on seeing machines as they had a great variety and purchased some of the great select fabrics they have in stock. While it had potential to be an excellent experience I fear my age may have been a detractor.
Meghan A.
Meghan A.
Aug 07, 2013
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I heard about Anne's from a few quilting friends who raved about the great service and deal they received on their machines. I decided to stop in earlier today and I was amazed! I walked in a Viking lover but walked out an Ellisimo Queen! Super knowledgable staff that took the time and gave me an unbeatable deal. Must check this shop out!
Meg R.
Meg R.
Sep 12, 2012
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I was drawn to Ann's because I am shopping around for a sewing machine. I wanted to try out both some higher-end sewing machines (Bernina) and some that were more within my price range (Janome) so that I could judge whether the extra money would be worth it. I was also hoping that they would have something interesting among their refurbished machines. I left feeling grateful that I am not the fool that they thought me to be.

When I arrived, I was greeted by a cheerful woman and explained my needs--beginning crafter/sewer BUT I want to be able to do some hemming of pants, including jeans
Casey M.
Casey M.
Sep 08, 2012
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I went into Ann's looking for a quilting machine. I was warned that they'd try to sell you whatever they were pushing that month for commission purposes, but I went anyway. A woman named Meredith approached me and asked if I needed any help. When I told her my $500 budget, she scoffed at me and with indignation told me that I "wouldn't find anything for under $500 here".

I asked her about trade-ins, since knowing what good quality sewing machines cost, I was fine with a refurbished one. "Oh no," she said, "nothing under $2000 used here" (which doesn
Lauren E.
Lauren E.
Feb 15, 2011
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Even though I live in Cambridge, I drove down to Canton when I wanted to buy a sewing machine because I had heard good things about this place. When I called them to ask a question about my previous machine, they offered to help me out if I brought the machine in, to save me from mail ordering an unnecessary part. I really appreciated their help, since I don't know much about sewing (or the machines).

They sell Bernina, Baby Lock, Janome, and Husqvarna Viking machines. Sewing and embroidery. They also sell fabrics, and machine parts (feet, needles, etc.). Their fabrics are pricey, but they