Susan Triggiani Insurance Agency
Call now
Call now
Website
Call
Susan Triggiani Insurance Agency
Agency by the Mall Insurance, in Springfield, PA provides professional insurance advice and personal service. You will notice we take time to listen to you, and help find the right policy so that you are getting the best deal possible. We are an independent agency. We serve YOU first. We have relationships with dozens of insurance companies, allowing you to get the right price with the right service.

Any of our clients or potential clients can be assured that they will receive the highest level of personal and professional services.
Services
We began with the INA Insurance Company and added many fine, A+ rated companies. Over these last 30 years our strong commitment to our customers has been rewarded year after year by seeing eighty percent of our customers return. We are proud to know most of our customers on a first name basis.

Our companies now include Access, Agency Insurance Company of Maryland, American Collectors, American Independent, American modern, Bristol West, Capitol, Dairyland, Diamond State, Farmers, Foremost, GMAC, Golden Rule, Hartford, Infinity, Lititz Mutual, Mercury, Midcontinent, Philadelphia Contributionship, Progressive, Travelers, Zurich.We are easy to find.
Agency By The Mall Inc. is an independent insurance agent, proudly offering Progressive as an option for clients. Progressive has been in the insurance business since 1938; offering home, auto, motorcycle, life, RV, business, pet, umbrella and more, putting the control straight into the hands of their customers.
People looking to insure their vehicles may wonder how insurance rates compare. There are 9 septillion factors that determine your individual rate, all depending on the coverage, limits of coverage, and insurance company of the insurance policy. We recommend full coverage for newer cars. Full coverage includes comprehensive and collision, as well as towing and rental reimbursement if selected.
General liability insurance pays if your customer is injured by a defective product or suffers an accident while on the business premises. Directors and officers liability insurance provides protection for the business against costs related to litigations brought by the errors made by the directors and officers.
If you own a motorcycle or recreational vehicle (including a segway, golf cart, ATV, snowmobile, wave runner, motor home or travel trailer) chances are that you've made a significant investment in these vehicles.

Entirely aside from the fact that carrying insurance for any sort of vehicle that you may own is mandatory in Pennsylvania, New Jersey and Delaware, it only makes sense that you'd want to protect your investment by having adequate insurance.
Reviews (13)
Natallyanna P.
Natallyanna P.
Oct 26, 2021
Report
I came here after calling another place. The other place was very rude with a much longer turn around time for getting my title in my name. Came here, they were extremely nice and informative without making me feel stupid when I asked questions, as this is my 1st rodeo. Not only were they professional and kind, the turn around time was 8-10 weeks faster! Don't waste time anywhere else, come here.
Sarah McCullough
Sarah McCullough
May 08, 2020
Report
Positive: Professionalism, Quality, Responsiveness, Value
These ladies were great! Super nice and quick!
Tierney K. Brown
Tierney K. Brown
Jan 03, 2020
Report
I have used this agency twice. My first visit was to change the name on my car title after getting married. No issues. However on my second visit to change the name on my license I was very disappointed. After assuring me they could complete the change (and after taking my money + their $27 convenience fee), I received a call that they could no longer change names due to Real ID. No problem. The issue I have is that they kept the majority of their fee! You didn’t complete the service, why do you get to keep a “convenience” fee? I now need to go to the DMV and pay again- not really convenient
E. H.
E. H.
Jul 11, 2019
Report
I love this business. They have been extremely helpful in all of my car insurance buying/maintaining experiences, especially in the most stressful situations. They have amazing customer service and they always pick up the phone. Debbie is a queen.
Marie Gilson
Marie Gilson
Oct 19, 2018
Report
As a new resident I used this company’s service. I paid 109.00 in fees for a 48.00 registration On a canoe and 10 mins of THIER time. OUTRAGEOUS fees! Lesson learned. We will Never recommend this place.
Susan M. Mazzenga
Susan M. Mazzenga
Jul 07, 2018
Report
Great, knowledgeable people. Fast and friendly service. My whole family has used this place for years, and we will continue for many more years to come!
Frank DeBenedetto
Frank DeBenedetto
Aug 26, 2017
Report
These are the nicest people and completely knowledgeable. Auto tags places that I have been to in the past could care less about their customers. Not this place. I highly recommend it. Thanks Rosie!
Betty Graham
Betty Graham
Jan 17, 2017
Report
Great folks, some working over thirty years! I have known Sue since 1982 before all the boys!
Neil Edwards
Neil Edwards
Oct 11, 2016
Report
I will recommend Agency by the Mall to my family and friends. They pride themselves on quality customer service! They were also able to do a apples to apples comparison of my Homeowners insurance policy and save me over $400 for the year! They provided me with their knowledgeable and friendly staff and they will do the same for you! You can't go wrong using Agency by the mall!
Jeffrey Gold
Jeffrey Gold
May 22, 2016
Report
Susan and her staff are extremely friendly knowledgable. It was a pleasure to deal with them. I was able to get auto insurance, transfer the title on a car, and register my new car all in one simple stop. They made it so easy.
Siobhan DeLong
Siobhan DeLong
Jul 09, 2015
Report
The staff is so friendly and are very helpful!! They work very hard to find their clients the best rate in town!
James Robinson
James Robinson
Jun 30, 2014
Report
I have been dealing with An Agency by the Mall since the early 1980's. They are a class act agency that has always come through for me. I recommend them to everyone I know. Keep up the good work guys!
Craig Phillips
Craig Phillips
Mar 27, 2014
Report
Agency by the Mall will be handling all of my insurance needs....They take the time to explain everything in detail. ...I would recommend them to everyone!