Took excellent care of my daughter's car several miles away. Fantastic communication; thorough inspection with supporting pictures to detail the problems. Very easy to work with! I've used during this repair shop for several years and always found them to provide excellent service at a fair price. They were always happy to provide information about my vehicles in regards to their care.
I went a few years without needing their service, but when a family member's car needed work CAC was my first recommendation. They quickly got the car into the shop but I then learned that the ownership had changed since I had last used them. I'm happy to say that we received the same fast service at a fair price.
I went a few years without needing their service, but when a family member's car needed work CAC was my first recommendation. They quickly got the car into the shop but I then learned that the ownership had changed since I had last used them. I'm happy to say that we received the same fast service at a fair price.
Services
Here at Custom Automotive Care, we care about the most important part of your vehicle, you the driver. That is why we have attended over 200 hours of customer service training classes and seminars to bring you, our customers, the best automotive repair and maintenance experience possible. We understand the specific challenges that face Lincoln Nebraska drivers when it comes to maintaining and repairing their cars, trucks and SUVs.
Here at Custom Automotive Care we have all the tools to quickly diagnose your vehicle (New or Classic) and resolve any issue you may be experiencing. We attend ongoing Factory training to make sure that we stay up on the latest the automotive repair and maintenance industry has to offer. Custom Automotive Care is committed to ensuring effective communication and digital accessibility to all users.
Custom Auto Care has been taking care of all my vehicle mechanical needs for almost 30 years, as the second owner Justin has done an excellent job resolving any issues I have brought to him, they provide excellent service. I'm a retired ASE Master Mechanic and Quality work repairs is what I expect and always receive at Custom Automotive Care.
What would you think if we told you that we can improve your vehicle so it will use a cleaner burning fuel than gasoline or diesel? This type of gas would also have less of a negative impact on your on your engine, meaning that your vehicle will also last longer. Sound too good to be true? Whether you can believe it or not, everything we described above is now a reality with Compressed Natural Gas (CNG).
Warranty on most parts and labor is 60 MONTHS or 50,000 MILES whichever occurs first unless otherwise noted. Fleet vehicles carry a 36 month or 36,000 mile warranty. Warranty on gaskets and seals is 36 months or 36,000 miles. Value line parts carry a 12 month or 12,000 mile warranty. See service advisor for details.
Reviews (10)
Nate
Feb 01, 2022
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My family had been going to Justin and his team for over 8 yrs and hands down we will never switch to another mechanic. White glove customer service just like back in the 50’s.
The team is amazing and they stand behind the work with a great warranty. Don’t think twice about looking for another shop. Go one time to experience their workflow, tools and ability to fix any issue and you will understand why we are customers for life!
The team is amazing and they stand behind the work with a great warranty. Don’t think twice about looking for another shop. Go one time to experience their workflow, tools and ability to fix any issue and you will understand why we are customers for life!
Steven Coffey
Jan 03, 2022
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Dane Tiedeman
Nov 05, 2021
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Took my vehicle here for the first time. Justin and his service staff did an excellent job on the repairs. We had loud noise when we would brake and they discovered caliper guide pins needed greased which took care of the noise. They also did an oil change, a full vehicle inspection, and recommended basic tuneup on the next service. Justin and his team will be my go to mechanic in the future.
David Hempel
Sep 27, 2021
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Custom Automotive Care have always delivered excellent repair work for me, coupled with a genuine customer oriented attitude. They communicate clearly and extensively prior to, during, and after any work being performed. Highly organized, knowledgeable, and skilled, they do the job right and ensure satisfaction... rarities in this day and age. Highly recommended.
Steve Higgins
Sep 03, 2021
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As a long standing customer of Custom Automotive Care I receive the same great personal service and car care every time I visit. All work recommended is approved by me before it is performed.What makes the process so easy is the work ticket is emailed to me and there is a color coded check list of what work needs to be performed in the proper order. I highly recommend you give Justin an opportunity to work on your vehicle.
Rayis Hadgi
Aug 14, 2021
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This guy the owner what's his name he is truly so genuine, absolutely authentic, holds himself, his business, and his character up to the best highest quality standards of goodness, fairness, excellent customer service, above and beyond fair pricing compare to any and all other competitive and shops in the same line of providing auto service and the like, the difference here is the all good faith appliance to all people of all kinds. Truly first time I went here, truly I have been to so many other shops for many different services, but in the 21 years of business experience here in the capital
Ron Te Brink
Jul 29, 2021
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I had engine problems on my 2007 Dodge 2500 diesel. I called CAC and asked him if I could have my vehicle towed there, which they happily accommodated. It was over the lunch hour, but Justin put his lunch aside and immediately helped me. He asked for a few days to diagnose the problem, and then reported back to me with the problem, the options, and discussed with me what I preferred to do. I am very happy with the results, and will be bringing my vehicles to CAC in the future.
Michael Pratt
Jul 18, 2021
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Needed Yukon strut assemblies compressed and new cartridges installed. CAC has a proper strut compression machine, and performed the task for a very modest fee. Although I did not have any other work done there this time, I would not hesitate to recommend thier shop. Well organized, clean, and the staff were all sporting various certification badges.
Marilyn Y.
Jun 03, 2021
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Honest, dependable, reliable, friendly service. Prioritizes repairs so you can spread out the expenses over a 6 month period. Plus Justin and his crew keep meticulous, detailed records of repairs and services to ensure your vehicle is safe on the road. Love this business, Justin and his hardworking crew!
Services: General repairs & maintenance, Tuning, Air & Cabin Filter
Services: General repairs & maintenance, Tuning, Air & Cabin Filter
Joshua Looper
Mar 22, 2021
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I have used custom Auto for the last 2 years after years of searching for a good mechanic. I do a lot of my own wrenching, but sometimes something is over my capabilities, and Custom has been the answer. I have come to trust Justin and Tracy immensely. Tracy is unlike most Service advisors I have run into, she knows her stuff, and well, instead of just repeating what they were told. Justin is an extremely knowledgeable mechanic, who works hard to keep up with the newest equipment, technology, testing, diagnostics, and actual repairs to fit every vehicle. He is hard working and honest beyond what
