Charles Street Supply
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Charles Street Supply
Charles Street Supply company, a hardware store and a staple of the Beacon Hill neighborhood, has been family owned and operated since 1948. Our experienced staff can help you solve your home maintenance and repair challenges, and we carry a full line of tools and home goods. A twist on the classic Mountain model with a slightly different fabric for the Rolser bag.

The ideal portable gas grill for grilling on a tabletop, a tailgate or anywhere in between. This 30 oz. Rambler Tumbler is made of 18/8 kitchen-grade stainless steel, has double-wall vacuum insulation, and No Sweat Design. We offer delivery service to Back Bay, Beacon Hill, West End, North End, waterfront and Cambridge.
Services
My dad, Dick Gurnon was a salesman and he called on a man who had just opened a tiny hardware store in a basement on Charles street. The year was 1948. After awhile Dick started to work part time and on weekends in the store and soon became partners in 1952. During the early 50's CSSC moved out of their tiny basement and moved to an expansive space of 1500 square feet at 43 Charles Street.
We offer delivery service to Back Bay, Beacon Hill, West End, North End, waterfront and Cambridge. Delivery fee may apply, please call for details. We're also known to deliver to Cape Cod in return for a weekend stay. We offer delivery from Monday through Saturday, from 9:30 AM to 5:30 PM, scheduled within two hour time slots.
The old houses we love and live in are almost all distinguished by the pervasive use of plasterwork. Real plaster has a look, feel, acoustic properties and often rich decorative detail that just can't be copied by its modern cost cutting substitute--paper-faced, gypsum-filled wallboard, or drywall.
Reviews (28)
Robert Zeitlin
Robert Zeitlin
Dec 25, 2021
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An amazing array of supplies and services for such a small hardware store, combined with friendly help make this place a real treasure.
Ram Pillay
Ram Pillay
Dec 24, 2021
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Very friendly and helpful staff with a good spread of tools and household equipment.
Stephanie Q.
Stephanie Q.
Oct 14, 2021
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The employees her are very helpful and friendly. It is a rather small store, but has a lot of supplies. I did not know where to find things and an employee helped me out.
C. F.
C. F.
Sep 20, 2021
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So so good. Legit old school hardware store with all the things that the big guys wouldn't even think of. Perfect.
Eric R.
Eric R.
Sep 05, 2021
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This is my first time leaving a Yelp review, because my experience at Charles Street Supply was outstanding.

I was in desperate need of solutions to deal with completely stripped furniture screws (the rubber band trick only goes so far!), and the owner helped me through the entire process. He helped select an ideal replacement screw set, and he walked me through a more sophisticated method for removing the stripped screw. He even let me borrow his own screw extractor drill bit for the weekend to get the job done. The owner truly goes above and beyond, and I saw him interact this way with other
Jg DeBiasio
Jg DeBiasio
Aug 15, 2021
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If they don't have it you don't need it. A wonderful neighborhood store to make your life easier living in the city.
No food, just tools and supplies for all you projects.
B. H.
B. H.
Jun 10, 2021
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I'm sorry to say, check prices and policies regarding refunds. Very disappointed with purchase and return experience. Not a neighborly way to do business.
Tom Edwards
Tom Edwards
Apr 14, 2021
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The service here is amazing! Every city needs a local hardware store to provide all the odds and ends you need in your home. This is Boston's best!
Shari Loessberg
Shari Loessberg
Oct 14, 2020
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The heart of beacon hill. Extraordinary range of products, superb team who can provide invaluable advice and opinions, including connections and recommendations if you need services or help with anything home or hardware related. Owned by the Gurnon Family, and operated with love and care. LOVE Jack's Hardware!!!
Judith Restrepo
Judith Restrepo
Sep 08, 2020
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I love this Store so much. They are infinitely helpful, they have tools for you to rent, they ask helpful questions about the project to guide you in the right direction. Wonderful service and despite being a little store has everything you could possibly need.
Mitchel J.
Mitchel J.
Sep 03, 2020
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By far THE MOST HELPFUL HARDWARE STORE anywhere in Boston. Everyone who works there genuinely wants to help any customer with any project, question, idea, or problem. To quote, "It isn't hard to be helpful". Also, they have everything you'd ever need.
Melissa Kavanagh
Melissa Kavanagh
Aug 30, 2020
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This place rules. Walk me through my options (and give great recommendations) for any project imaginable. Also always stocked on anything you need for the home - and the best quality. Also, delightfully strong gift selection.
Noah Goldstein
Noah Goldstein
Jun 07, 2020
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This is the best hardware store I've been to. The prices are very fair, they have a great selection, and the people working there were super helpful and extremely knowledgeable. They worked with me to find what I needed, even though I wasn't exactly sure what that was going in. I'll definitely be back!
Erin M.
Erin M.
Mar 05, 2020
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Amazing!!! Most helpful place I have been in years - I had a problem with my running shoe and they FIXED IT with tape!! As a tourist coming to Boston I was so happy to stumble upon this place. The way they treated all of the patrons coming in was incredible - small town service in a big city!!!!!!!
Scott Natte
Scott Natte
Feb 04, 2020
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Stopped by to get some batteries. This is a really packed hardware store with a nice charm. We walked here since parking is almost nonexistent.
Gina Aparicio
Gina Aparicio
Oct 24, 2019
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I am grateful to have this hardware store close to me. This place has knowledgeable personnel that provides excellent service. They have quality products with unbeatable prices. The nursery has a wide selection of plants and soils. Enjoy shopping here for my house needs.
Jackie L.
Jackie L.
Sep 12, 2019
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Incredibly helpful workers!!! I went in looking for some stuff for my new apartment, the man at the desk immediately helped me find everything I was looking for and even let me borrow their Stud Finder for the evening for a smaller project!

They couldn't be nicer and more efficient!! Will definitely return for any and all future hardware needs :)
Elizabeth B.
Elizabeth B.
Sep 03, 2019
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I have had so many great experiences at this store! The staff is knowledgeable, helpful, and patient. I always walk away feeling confident in the staff's advice and carrying exactly what I need in hand. They have made two moves far less stressful than they could have been. Still, my favorite part might be the cat that hangs around the store!
Marina S.
Marina S.
Jul 10, 2019
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Great old time store
I am glad that after 25 years it is still in business!
Love the place
Sabastian H.
Sabastian H.
Jun 04, 2019
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I had a very specific request for some plumbing item and I thought for sure they would not have it in stock. I walked in and asked the gentleman at the front desk and it took him all of three seconds to get me in the proper section of the hardware store. The prices were very very reasonable given it is located in the heart of Beacon Hill.

Very family oriented store versus the big Home Depots. They have a family cat that roams around the store however mostly just sits up in the window area people watching.

The store is small and intimate and might not carry everything however they always seem
Laurie M.
Laurie M.
Jul 03, 2018
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Stopped in on our way to the July 3rd Pops on Esplanade. So hot, needed umbrella for shade knowing full well they would take it at the gate. The nicest gentleman came out of the store after us and gave us another one someone left behind. Umbrellas are a best friend standing in line in near 100 degree weather.
So very nice of him. Chivalry is still alive. Thank You!
Anne L.
Anne L.
Apr 08, 2018
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A forever neighborhood hardware store. When you need a real hardware store, when you don't need to buy 1,000 nails at a time.
Charles Street supply is there to help. All those smaller jobs, or just to run in for a package of paper towels, these guys are there to help.
Adrienne Z.
Adrienne Z.
Jan 19, 2018
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They have everything you need, they know how to help, and they care more about making sure you get the right product than spending a lot of money - which means a lot to me, since I generally don't know what I'm doing when I walk in. For a smaller spot, they've never once turned me away due to not having what I need in stock.
Vassiliki K.
Vassiliki K.
Nov 21, 2017
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I have always been able to find just what I need here in terms of hardware/supplies. Their key duplication service has also always been top-notch.
Spool H.
Spool H.
Aug 22, 2017
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This store does not have the most thorough stock of hardware (pretty light on electric supplies) but the staff have been nice and helpful for some emergency hardware situations I've had in the area.

Their $10 power tool rentals have saved me when I needed a hammer drill or sawzall for just a day.
Dena B.
Dena B.
Aug 19, 2017
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Longtime neighborhood--posh neighborhood store and resource. A wide selection of tools, hardware, light bulbs, small appliances, cleaning supplies, and assorted goods. I've only stopped in randomly after work. Sometimes I have been lucky here sometimes not so much. The other day stopped in a for a quick purchase of no trespass signs--clerk helped me find them, and it was a busy time. They have a whole workshop area downstairs/on a lower floor. I was there late day/rush, but cashier was nice, again even though I think they were pretty busy, people waiting to talk to the clerks on the phone
J. S.
J. S.
May 05, 2015
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Ok.... So, I don't live anywhere near this place, but I ALWAYS stop in when I come into the area. It is EXACTLY what I WISH my local 'hardware' store was/is, and they always seem to have that 'something' I've been looking for or thinking about. And another huge incentive, for me, beyond the truly wonderful staff, is the ubiquitous 'shop cat'. Just today, i went by and saw 'Totes' for my mid-tour 'kitty fix'.

I really, really, love this place and will always see my way in for a visit. Can say I wish I lived close enough to patronize them
Alexandra S.
Alexandra S.
Jan 17, 2013
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Here is where one will undoubtedly find helpful service within the cheery walls of a small (read: manageable) non-chain hardware store much like the ones many us remember in our neighborhoods growing up.

Given how many times I pop in this place you'd think I'm the handiest person in the world but I'm not. That title goes to my husband. Nonetheless I love roaming around hardware stores but the big box versions can sometimes leave me uninspired and overwhelmed.

I come here now and again, to have keys made, for some kind of gadget, for advice on projects and to find just about