Auto Medic
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Auto Medic
We recognize that your vehicle is a very personal space and to that measure our team is wearing gloves and masks before beginning any work on your vehicle. We are wiping down our common area with anti-bacterial wipes (door handles, counters, waiting room chairs, coffee and water dispensers) to help prevent to the best of our ability, the spread of germs.

Hand sanitizer is readily available as are single use gloves to wear when signing paperwork or processing payments. Our employees have been asked to stay home if they feel sick, or anyone in their family is unwell. We appreciate your business and will continue to be available to assist you with your vehicle maintenance and, or concerns.
Services
Input the access code (from the postcard) and the phone number that our shop has on file for you. The phone number could be your home, business, or mobile. If having trouble, please input the shop's phone number. Use your invoice number from a recent service and your last name. Note: Please be aware it may take up to 48 hours from the time of your visit for our systems to update and recognize your invoice number.
Reviews (20)
Sarah M.
Sarah M.
Nov 10, 2021
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Charged for a diagnostic without being upfront about the cost of the service. Surprised with $140 charge!
John D.
John D.
Oct 30, 2021
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A great experience, thank you! This all began with getting my oil changed (elsewhere) and the technician informing me that I have a 'major' oil leak around my oil filter. I called Auto Medic with the hopes of getting a time I could come in and have it looked at - I know nothing about automechanics. Jason invited me to come down and they would check it out. As I waited I noticed three seperate customers picking up their cars and all were very satisfied - this was a good sign. They replaced a gasket and invited me to come back during the week to verify that it is no longer leaking. Also I mentioned
Greg Hemming
Greg Hemming
Aug 30, 2021
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Positive: Professionalism, Punctuality, Quality, Value
We’ve used this company a couple of times on different vehicles and they have not only figured out the problem quicker than we hoped but fixed the issues for way less than I had thought. Integrity is often rare these days but seems to be the norm here. My go to for future diagnostic and engine repairs.
Services: Check engine light diagnostic, Engine repair
Debby Dye
Debby Dye
Aug 24, 2021
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Positive: Professionalism, Quality, Value
All we can say about this business is that they are awesome. Replaced our AC on our 1992 Dodge Ram 250D. Parts hard to find. Had to fabricate some. Added a fan for efficiency. It works great. The best honest people!
Service: A/c installation & repair
Ed Y.
Ed Y.
Jul 20, 2021
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Shelby and Crew of master auto mechanics/technicians saved me a ton of money by using state of the art equipment, personal know how and care. I recommend them highly.
Services: Electrical repair, Oil change, Air conditioning, Electrical, Air & Cabin Filter
Kathrynn Daigle
Kathrynn Daigle
Jun 05, 2021
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Positive: Professionalism, Punctuality, Quality, Value
By far the best service I’ve ever received from an auto mechanic. They Diagnosed and fixed multiple issues with my ProMaster van and at price I could afford, Exceedingly professional! It is a huge relief to know that if anything happens to my van again, I have a mechanic I can trust to take care of it.
Services: Oil change, General repairs & maintenance, Battery, Check engine light diagnostic
Julie Waterman
Julie Waterman
Jan 20, 2021
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I took my car here to diagnose what i knew was a coolant leak. Lee was my diagnosing mechanic and he took me under my vehicle and showed me everything he had found in his inspection. I love the honesty and transparency of this company. It was confirmed that it was my radiator and they also did a tire rotation. I then made an appointment for the vehicle to be repaired and my final costs were similar to quote. Shelby is who I dealt with mostly by phone and was polite, straight shooter and helpful. As a single woman a mechanic's shop can be intimidating but the staff at Auto Medic was so honest and
Delores Vigil
Delores Vigil
Dec 11, 2020
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Positive: Professionalism, Punctuality, Quality, Value
Unlike all other service places, Jason told me that I did not need the service others said were necessary. From that minute I have enjoyed, service with kindness, honesty, and thoughtfulness for my wallet. 20 years of keeping my older cars humming along says a lot for Auto Medic and why I am loyal to them!
Caryl Guzikowski
Caryl Guzikowski
Oct 30, 2020
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I have an old ford explorer sport 2001. The problems was. The shifting gear, key slot get stucked all the time, and car ran rough and more issues 😔. But, Auto Medic Technicians Lee fixed the problems of my car 😊. And now, my car run great! They fixed all the issues. They did an excellent job. Thank you! Lee, Jason, Shelby and the rest of the staff. 😊 God bless you all.
Matt Cardiff
Matt Cardiff
Oct 18, 2020
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Positive: Professionalism, Punctuality, Quality, Value
always professional and friendly, the folks at Auto Medic are honest and reliable and perform on time. "A good mechanic is worth his weight in gold", as my dad used to say!
Services: Oil change, Tuning
Beth Favero
Beth Favero
Jul 14, 2020
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Positive: Professionalism, Punctuality, Quality, Value
We only use Auto Medic for our cars and our kids' cars. Have been using Auto Medic for years because Jason is trustworthy, only does the work needed, and lets you know of any upcoming work needed and the timeframe when it needs to get done.
Services: Oil change, General repairs & maintenance, Brakes
Andrea E.
Andrea E.
Dec 08, 2019
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My car broke down, I called Jason at 5:56pm, and he still answered the phone and got me on the schedule to get my car in first thing in the AM. They got my car fixed and on the road just in time for Thanksgiving. The communication was great, Jason is honest and trust worthy, and they do quality work. Thanks for saving our holiday.
Quinn Q.
Quinn Q.
Aug 20, 2019
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Great service! Best thing about this place is that they are honest with what needs to be repaired and they educate you on what your car needs and why. 5 star service here! It is worth the drive from Thousand Oaks to being my car here. Thanks to all the employees at Auto Medic!
Jake F.
Jake F.
Jul 19, 2019
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Fantastic service, honest people, and great mechanics!

My band was on tour, and our van went into limp mode. I called to see if I could get it checked out immediately, because we had a show in Vegas that night. Jason said to bring it in and they'd check it out.

They replaced the crankshaft position sensor, fixed a coolant leak, recharged our AC and fixed that leak, and replaced a strut mount. They had to cut off the old and weld on the new mount, because Ford thinks it's cool to make parts un-servicable.

Everyone we dealt with was welcoming and helpful. They talked to me about every
Gary J.
Gary J.
Mar 25, 2019
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Automedic has been my source for repairs for years. Just recently I experienced unusual vibrations at low rpm. The diagnosis was spot on. The work in fact pertained to the transmission and he referred me to another reputable transmission specialist. Jason at the Automedic is very good at diagnosing. I don't think I ever paid for an unnecessary repair.
Kate B.
Kate B.
Dec 21, 2018
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These guys are the absolute best. Jason and his team are genuinely honest and hardworking guys. I can't imagine taking my car anywhere else!
E. M.
E. M.
Sep 24, 2017
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HIGHLY RECOMMENDED. I trust these guys. I don't even live in Ventura (I am in Hollywood and travel often to Ojai), but after the service I got here, I will bring my car back here for any and all mechanical needs. They fixed an issue I had with a hose that leaked. Fast service. Really knowledgeable. Nice guys. Helpful and courteous.
Wendy F.
Wendy F.
Aug 18, 2016
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The radiator on my son's 67 Mustang was defective and Jesus went above & beyond to get a new radiator virtually immediately to save the day. This is the kind of service that you rarely see. Thank you Jesus & Jason!
Ashley C.
Ashley C.
Nov 03, 2015
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Jason helped me out so much with my car I had taken it to Firestone twice and it still wasn't running right and he went the extra mile and really thoroughly explained everything to me and it made sense. it's hard when you're a woman sometimes taking cars to shops but he is a very honest man and does excellent work my car drives great now thank you so much and I will definitely be returning! Thank you so much!
Cheryl H.
Cheryl H.
Feb 14, 2013
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Great service and they guys there have real customer service satisfaction in mind
when they take your car in. We love Auto Medic!!