At The Auto Pro Shop we conduct a thorough inspection and provide all the services your vehicle needs. So there's something not quite right about the way your vehicle is driving, or your check engine light is on. What do you do? An important aspect of solid customer service is making the repair experience as painless and hassle free as possible for the customer.
The Auto Pro Shop is a well known and respected auto repair facility in Richardson, TX and the surrounding Dallas Fort Worth area for our honesty and professional auto repair services that our staff and mechanics provide to our customers. When it comes to auto repair, we understand that there is a great deal you may not understand.
The Auto Pro Shop is a well known and respected auto repair facility in Richardson, TX and the surrounding Dallas Fort Worth area for our honesty and professional auto repair services that our staff and mechanics provide to our customers. When it comes to auto repair, we understand that there is a great deal you may not understand.
Services
Welcome to The Auto Pro Shop, located in Richardson, TX. We are a family owned and operated auto repair facility. Since 1983, we have been and will continue to be dedicated to providing excellent customer service. Honesty, quality, professionalism, and timeliness are just a few traits that make us stand out to our customers.
At The Auto Pro Shop, we provide all the auto services your vehicle needs. We are located in Richardson, TX and proudly service Richardson, Garland, Dallas, Plano, TX and the surrounding areas. At The Auto Pro Shop, we specialize in foreign and domestic car repair. Our mechanics have experience with repairing many worldwide brands, and we specialize in repairing BMW, Landrover, VW, and Mercedes vehicles.
Reviews (22)
Brian Zandi
Sep 14, 2021
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I have known these guys for years and years and they have genuinely been the most consistent, honest people when it comes to any repairs and suggestions…. They don’t rush through any repairs and all the work is done with integrity and quality. Would recommend to anyone looking for a long term auto maintenance/repair shop. You can’t go wrong
Able Johnson
Apr 21, 2021
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Mahmood Al Shammari
Jul 16, 2020
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Staff are not friendly nor make an effort to answer any questions.
Bad service, I don’t recommend this place and I will never ever go here . And if you have extra money to waste come to this place.
They don’t know how to do alignment I spent $65 to fix my car still have Same problem they want me to spend more money on it.
Bad service, I don’t recommend this place and I will never ever go here . And if you have extra money to waste come to this place.
They don’t know how to do alignment I spent $65 to fix my car still have Same problem they want me to spend more money on it.
Parham Abbasi
Jul 15, 2020
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M. J.
Jul 08, 2020
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Wow wow went in this garage for a third opinion, because airbag red light was on and Assad immediately found the problem that is to reset the system, actually nothing was wrong, He saved me a lot of money. Before that I went Courtesy Nissan dealer that could not find the problem. Auto Pro shop earned a new client and my trust, I really recommend this place nice, courteous, diligent and efficient and on the top honest people ~ Thank you for your help
Andrew Farmer
Jun 22, 2020
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Sandy Hanne
Jul 20, 2019
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Tomika S.
Nov 17, 2018
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Horrible car buying experience. I was promised that several items would be fixed on my new/used car. I've had nothing but problems. The check engine light came in less than a week. Took it to them and they kept it, leaving me to drive a loaner car (which the heat worked when it wanted to). After having my car for over a week they asked that I tell the loan company that the car was fixed and in my possession so their funds would be released (that was my bad). Again, they had it a while longer and swore it was fixed. WRONG!!!!! Check engine light came back on and was told by the salesman that
Andrea E.
Mar 28, 2018
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I've only had great experiences with this shop. I have brought in 2 different vehicles for different things. The 1st time I brought my vehicle in, they let me know the part that needed replaced was actually a recall item and that a dealership would do it at no cost to me. Wow, I was impressed. They could have charged me and I wouldn't have known the difference. Another time, for my husbands car, they charged me less than what I was originally quoted. I
Saar B.
Mar 05, 2018
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At first time they want to impress you with good price
But they get you trust they rip you of with prices....
Don't tell you price up front & then you get 2 options
Or use they service ( you don't trust them anymore
Because on part you get brand you for 116$
They charge you 585$ )
Or they keep your car & don't want bring it back to unless you pay 115$ that they never told you about that....
Bad business
But they get you trust they rip you of with prices....
Don't tell you price up front & then you get 2 options
Or use they service ( you don't trust them anymore
Because on part you get brand you for 116$
They charge you 585$ )
Or they keep your car & don't want bring it back to unless you pay 115$ that they never told you about that....
Bad business
Linda L.
Nov 04, 2017
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SO HONEST !!! I just moved to Richardson still have Nevada plates on my 2010 Lexus, I am a woman. My car was making a funny noise under the hood and although I maintain my vehicles well, I expected at 120k miles some bad news. I prepared myself to be on the defensive, about to.. as has happened countless times across all industries ... get a con job. SURPRISE! This shop offered to help me less than 30 minutes before they were closing! Not only did "Coach" the mechanic offer to take a look, he knew right away I was just out of steering fluid. WAIT! It gets better. He filled the reservoir
Gary B.
Nov 01, 2017
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These guys are awesome. My Dad owned one of the most reputable auto repair shops in Dallas for 54 years. My Dad was fanatical about quality work. I started working for him when I was 14 years old and worked for him "on and off" for years. So I know about cars, and I have been a "car guy" my whole life. And, I know quality automotive repair work. As a result I demand that the repairs to my car be done as I would do it. Which means that the repairs have to be totally 100% right. You get that, plus great service. And what you don't get are repairs that don't need to be
Whitney R.
Oct 07, 2017
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Don Erickson
Jul 04, 2017
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T. B.
May 08, 2017
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Blake N.
Jul 11, 2015
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I was introduced to these guys by someone who knows that a nearby popular luxury car leasing business uses them regularly. I've gone to them dozens of times over the years for my family's vehicles. Their honesty, integrity and reliability is truly unbelievable. They advise me the way you would expect to be treated by family, and have saved me literally thousands of dollars.
Patrick S.
Jun 11, 2015
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I have been taking my Mini Cooper here for the past ten years and have been consistently impressed by their quality of service, trustworthiness, and professionalism. The entire staff really treats you with respect and they do a wonderful job on your car at a fair price.
Would highly recommend them to anyone looking for any car repair.
Would highly recommend them to anyone looking for any car repair.
Ken A.
Mar 26, 2015
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Their prices seems to be honest and fair. However they are very nice to you until they get your vehicle. The gentleman at the Office front Calvin is very professional and knowledgeable. Not much else can be said about Ray who owns the place. He was completely nice at first until he got the vehicle to repair. They asked me to come get my vehicle at a specific time. The vehicle was not ready and when I called on Ray that I was going to be stranded going back, all he had to say was "yeah, pretty much". No apologies, nothing. A business is only as good as it's customer service. Please
Snoopy B.
Jan 06, 2015
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I'm not sure how I found out about the Auto Pro Shop 16 years ago, but I sure am glad that I did. I've gone to them for so many car issues that I can no longer remember (time may also be a culprit). I remember going to them one summer when my car was overheating and they plugged in the electric fan that was in front of the radiator which had somehow gotten dislodged. No charge and it solved the problem. Any place disreputable would have concocted ways to relieve me of my money but not the Auto Pro Shop. They've even driven me to work before when I had to drop my car off.
Honesty
Honesty
Isaac Lindgren
May 09, 2013
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Peter H.
Oct 09, 2012
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I trust these guys with everything regarding to my automobile.
Auto Pro Shop has always been my go to shop if i need some repair done to my car. Brakes, inspections, tire rotation, and etc, this is my main place. The mechanics here are friendly and will always give you the facts up front.
Speak with Coach anytime you're up there, He's the man
Auto Pro Shop has always been my go to shop if i need some repair done to my car. Brakes, inspections, tire rotation, and etc, this is my main place. The mechanics here are friendly and will always give you the facts up front.
Speak with Coach anytime you're up there, He's the man
Nick M.
Dec 13, 2011
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In my estimation, it's hard to find a mechanic that is (1.) honest and (2.) reasonably priced. The Auto Pro Shop is both.
I had my car towed here, which means I was basically at their mercy. They could have easily run up a huge bill--but they were very direct and fair about their prices. They initially thought my car had a larger problem, but when it turned out it was a smaller problem, they rolled a bit of the labor cost into the price of the smaller repair to save me a couple of bucks.
I think I've found my new shop. Highly recommended.
I had my car towed here, which means I was basically at their mercy. They could have easily run up a huge bill--but they were very direct and fair about their prices. They initially thought my car had a larger problem, but when it turned out it was a smaller problem, they rolled a bit of the labor cost into the price of the smaller repair to save me a couple of bucks.
I think I've found my new shop. Highly recommended.
