South Park Animal Hospital

I called when they opened with a sick puppy. My dog has been a patient since 6 weeks old. When calling about an EMERGENCY I was told they wouldn't be able to see her until next week and suggested I go to their sister clinic on the other side of the city. This vet refused to treat a sick puppy in an EMERGENCY even for an established patient. SHAME on you South Park Vet. I just wish I had read all the reviews before taking my puppy to them. Seems they have killed other dogs thru neglect.

To say the least, the last year and a half has been a little crazy figuring out new norms, and in the midst of it all we moved to Austin which upended our existing routines. At the top of the list was finding a new vet for my quadruped roommate, Jaeger... both for routine maintenance and to keep an eye on some more specific matters. Being the super sensitive and emotionally aware doggo that he is, albeit prone to a few health matters, goal was to find him top notch care, with inviting and caring hoomans.

We've since visited several times since finding South Park last December, all of which

Our family's beloved dog went in for a teeth cleaning on Friday.

On Monday night he was dead.

I want to preface this by saying I'm not writing this out of anger or vengeance. While it's my opinion that there was gross negligence from South Park Animal "Hospital", I don't intend to litigate. My dog was the biggest sweetheart and out of respect for him and wanting to turn the page, I have forgiven them. However, I'm writing about my experience because this can never be allowed to happen again. The staff at South Park Animal "Hospital" owe our community

And as for my previous review....as they diagnosed our dog 7/17/2020 and gave him no time to live if only we did all of these very expensive cancer treatments....he is still very much alive and doing very well. He acts NO different. He eats well and we give him 2 different 30 minute walks a day. Would not recommend this place to ANYONE as a beloved pet owner. They are fraud!

We adopted a kitten from APA that we took to them for wellness visit and vaccinations. We knew the kitten had ring worm and an intrusive third eye lid. After two visits and $300 dollars later they assured me the kitten was fine. Now my cat of 6 years is infected with whatever the kitten has and I'm struggling to find a vet to figure out what is wrong.

Took my rabbit in to get neutered.... And then found out he was actually a SHE! Usually spaying is more expensive but it was the same price here. From handoff to pick up was effortless & they called the next day to check on her. Highly recommend especially if you have an exotic pet.

I had so much anxiety surrounding my cat's dental procedure and im so glad i took her here. Not only did they answer all my questions and calls before the procedure, they also called me 3 times to give me updates during the day. I am so glad my kitty was in good hands. Thank you everyone!!

This place is probably one of the best vet clinics I've been to. They are really responsive and just beyond nice. The prices are fairly affordable but even so it is worth it with the level of care and thoroughness in the services they provide. Will be my go to vet clinic from now on!

South Park Animal Hospital has been there for me and my dog Molly on countless occasions. The staff and veterinarians are not only very friendly and professional, but they are extremely knowledgeable about all things pet related. I took Molly here when she had a split dew claw and needed surgery to remove it. They treated her so well and took great care of her until she was good as new. Strongly recommend this vet office to anyone needing professionals to treat their pets, I can't speak highly enough about them.

Today was my first time at South Park. Not being able to go in with my fearful, anxious boy was making ME incredibly fearful and anxious, but from the very start, Eric handled Ori with such care and understanding my heart was instantly eased. Dr. Liu was kind and knowledgeable on the phone and walked me through the steps for the current situation and provided ideas for future care opportunities -- not salesman-y at all, just felt like genuine care. We talked through the current options together and made adjustments where they made sense -- together.

Loving a big, fearful dog is hard. Most

They were great with my Ollie and cared for him with his eye injury . They were efficient and I just started visiting there .

Love this place! I take my cat Phoenix here. He's super anxious at the vet ( which makes me anxious) but they are so good and patient! They have helped give me medicine for future visits to calm him down! They also were so nice when I had to get a prescription from them to change my cats diet- and even texted me it since I was out of town and couldn't be there!
I really do love this place! I keep coming here even tho I don't live in Austin anymore! =)

We have been taking our dog here for years they are phenomenal and have a great professional staff and wonderful caring doctors. They also have an app that helps track in let you know when you're due for upcoming shots or you can reach out to them for any questions or emergencies. Very clean they have a great process in place for Covid and are very efficient!

We've been taking our special needs pup to South Park Animal Hospital for three years now and I could not recommend them more highly. The staff is super nice to my scared-of-other-pups doggo and does their best to get us in and out of what can be a scary place for her.

They've given her amazing and great care and they are always very communicative. Dr. Liu in particular helped us tremendously when my pup was diagnosed with Cushings Disease. My dog has a complicated medical history and multiple conditions, and she really walked us through a scary situation with Cushings. My doggo is now

Love this vet and all their locations. The reason we always come back is because our vet is so informative and stays educated on the industry. Who we receive our veterinary/medical attention from is so important and South Park Animal hospital has made it a no brainer to select them each time.

I've worked with most of the vets at the South Park location and they were all wonderful. Dr. East is our go to and trusted resource.

Updated review: Slightly disappointed with Southpark Animal Hospital. I'll leave more specifics soon but the management/owner has very profitable and robotic policies regarding pricing. We've been taking our dogs here for over 4 years and have spent thousand of dollars here for regular treatments plus specialized allergy treatments. I was refused a quote, even a general quote, for a cytopoint injection for my lab. I came with my toddler and baby in tow and was quoted $193. I called the AADC clinic where she is also being treated and it is $168. I asked if Southpark would at all possibly

Had an apt for 11:30. Called to let them know I was running behind. Told them 10 minutes. It took me 18 minutes to get there. When I got there the dr had gone on lunch break and asked me to reschedule.

I had been a customer here with for about two years, my dog is terrified of these people for some reason. Whatever they did to her has scarred her from going to the vet. I adopted a second dog to bring here and now this. I will be finding a more dependable vet.

I missed one of the pages of the estimate from South Park when I posted the original review. So here's all 3 pages. It's very simple to follow the estimate line by line.
Strangely, through all six paragraphs of a response to my review, still no explanation of why they couldn't tell my mother about the other bad teeth that could be seen with no X-ray.


1) the pic I posted from my vet is a receipt not an estimate. It's what we actually paid for.
2) when a dog is 'asleep' and oral surgery is underway or done maybe a through examination is kind of a no brainer.
3)