Fegenbush Lane Animal Clinic

Critical: Professionalism, Quality, Reliability, Responsiveness, Value
My daughter had a terrible experience with this place.

If there was an option for 0 stars, that would have been my choice .
I had an appt for my senior cat at 1045am. Was on time, called, was told they would call me back to check in, never called. There was one other car, when I drove up to my appt. As I was waiting for a call back, another car pulled up (11am) and was assisted right away. I called at 11:13 and asked if they had forgotten about us and was rudely informed that they are short staffed. I get it, everybody is short staffed. Then I asked why the car that pulled up at 11 was seen and I'm still waiting? Again the person who answered the

I have been twice here and both times has been the same treatment from the friendly staff of show caring and affection towards my husbands dog . Friendly and very willing to make sure you understand about directions and amounts you may have to give your fur baby . I would recommend this place as well as planning on taking our baby back when it's time to .

The staff is incredibly rude, they charged me $38 for 2 pills and for 1 pill they charged $28 🤔 that just doesn’t add up, not to mention I can get 60 pills for $45 online. My cat was having diarrhea, they told us it was IBS and it would be very expensive to treat, come to find out on our own she was allergic to wet food. They are all about the money!!

Only good for telling u obvious things.See a flea,your dog has fleas.Over charge way too much.$600 to do 2 blood test.Not SURE just how smart vet really is.She has to get answers from everyone else.Blue pearl,metropolitan,etc.Place is a give ur animals their normal type shots and thats it.I have been to various vets through out Louisville.Would take any animal to them reason besides whats been mentioned is animal would suffer there as much as if it were alone.P.S.The staff of 2 girls is joke.No one has to believe anything said here.See for yourself.Sign True animal lover.

Place is as bad as it gets when it comes to something more serious than animal having the runs.WAY TOO EXPENSIVE for their so called treatment.They want to have u do blood work for anything.Which they don't even do themselves and charge alot for.The so called assistants she has.don't even have the skills to handle phone calls.At a time when your stress level is high do to worrying about the health of your animal,you would think that some type of compassion would be warranted from them.NOT!!! But if your happy with them then good for you.

We have taken all our furbabies to fegenbush animal. They are nice and very caring to our pets. I would definitely recommend them

Dr meyer is a very compassionate dr..I love this place and would take my animals elsewhere.

The staff was friendly and helpful and they did a great job with my boo boo kitty . The hospital was clean and there was even a kitty that lives there apparently. He was an older cat but very friendly and sweet. Thanks again guys !!