Best Vet strives to provide a superior veterinary experience. We accomplish this by treating our clients as we would like to be treated, caring for our client's pets as we would want our pets cared for, and by charging our clients as family (second cousins). Our goal is that Best Vet will be the Best Value, Best Service, Best Client Communication, and have the Best Products and Preventative Healthcare Strategies for you and your pet.
We promise to practice the most efficient, practical, and safe medicine, and provide treatment by the least stressful means to you and your pet.
We promise to practice the most efficient, practical, and safe medicine, and provide treatment by the least stressful means to you and your pet.
Services
If you live in Austin or the surrounding area and need a trusted veterinarian to care for your pets - look no further. Dr. Robert Hardy III is a licensed TX veterinarian, treating all types of pets. Your pets' health and wellbeing are very important to us, and we take every possible measure to give your animals the care they deserve.
Thank you for taking such good care of Chico and Chewie! They are always excited to see everyone at Best Vet. Even if they don't enjoy all parts of their exams, they are handled with care and concern, and that is very important to me. As a newcomer to dog ownership I've had a lot of questions, and Dr. Bob has taken the time to give advice and address my concerns.
I grew up an "Army Brat." After about twenty moves, I became a Texan when my father was stationed in El Paso during my senior year of high school. My undergraduate studies were done at Texas Tech. I did my time in College Station, where I met my wife, married, and graduated from veterinary school. My wife and I then moved to Austin, laid down roots, and started our family.
When you are looking for a veterinary care clinic you should be able to count on superior care and excellent service. At Best Vet we have assembled an expert team of veterinary professionals to bring you the best possible healthcare for your pet. Our veterinary facility is clean, comfortable, and efficient.
One morning I went out to find that my car wouldn't start. I was new to Austin, had never had any problems with my car, and didn't have a clue who to take it to for repairs. I decided to have it towed to the closest dealership. They took care of the problem and charged me a great deal of money. Two weeks later my engine light came on.
Reviews (28)
Rebecca Proschko
Dec 31, 2021
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Jessica Borge
Dec 24, 2021
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The wait was very long but I was told
It’s just one of those crazy days so maybe it’s a rare occurrence. Also, I should have been told on the phone when I made my appointment to call when I parked in the parking lot and that it wasn’t a ‘walk your pet in’ situation right now due to Covid. I started taking my dog out when I stopped an employee and asked if I just bring in my dog to which he replied no and to call their phone number to let them know I was there. The veterinarian was friendly and gave me good information so I appreciated him very much.
It’s just one of those crazy days so maybe it’s a rare occurrence. Also, I should have been told on the phone when I made my appointment to call when I parked in the parking lot and that it wasn’t a ‘walk your pet in’ situation right now due to Covid. I started taking my dog out when I stopped an employee and asked if I just bring in my dog to which he replied no and to call their phone number to let them know I was there. The veterinarian was friendly and gave me good information so I appreciated him very much.
Justine T.
Dec 03, 2021
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The clinic's exterior may not be much to look at, but after (over)paying at another vet to figure out what was wrong with my cat over the course of several weeks and many vet visits, Dr. Bob identified that my poor kitty was suffering from none other than allergies. Who knew cats could be allergic to their environment, just like humans? (Well, I certainly didn't.) And compared to the other vet, the fees here were fair and affordable, so my cheapest vet visit was also the most successful because by the next day, my sweet little boy perked right up and became his old self again, thanks
Melika Moghaddami
Nov 28, 2021
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Maddie Charlton
Nov 04, 2021
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Positive: Professionalism, Quality
Took my dog Sage here after a bad experience with another vet. Sage is a shelter rescue and can be a little shy, but, Jose, the vet tech was super accommodating to her and she warmed up to him almost immediately. Doctor Bob took the time to explain everything in detail and was really kind and caring. I would recommend this vet to anyone.
Took my dog Sage here after a bad experience with another vet. Sage is a shelter rescue and can be a little shy, but, Jose, the vet tech was super accommodating to her and she warmed up to him almost immediately. Doctor Bob took the time to explain everything in detail and was really kind and caring. I would recommend this vet to anyone.
Denise G.
Oct 21, 2021
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Service and care exceed expectations. The phone is always answered in a friendly way. Wait times are minimal. Vet techs, phone/office staff and Veterinarians are very friendly, patient and helpful.
Staff members are never condescending and really try to work with each situation to care for pet "kids" and accommodate pet parents.
Also, the exam fees are very reasonable!
Staff members are never condescending and really try to work with each situation to care for pet "kids" and accommodate pet parents.
Also, the exam fees are very reasonable!
Hamid Javadzadeh-Bijari
Sep 30, 2021
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Jo R.
Sep 14, 2021
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Susie Caraway
Sep 10, 2021
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John Hires
Aug 16, 2021
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You guys are the best! You are the only ones who made it your utmost importance to see my pets. You didn’t even know, as for I am a new client, but you made it urgent to see my pets when no one else could even try and make it a priority. A thousand thanks and I will recommend you to everyone who has a loved one who needs true care. I believe that you do what you for passion more so than profit, and that is what it should be about. Thanks again! Best regards.
Alexandra Lazzarino
Jul 31, 2021
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Dr. Bob and his staff are amazing. I’ve brought both my dogs to him for well visits and the one had been in a couple times for health scares. The office staff and techs are always very friendly and professional. At time where other vets would have told me to go to the emergency vet, Best Vet always finds time to see us. Dr. Bob is incredibly knowledgeable and truly has the best interests of your pets in mind. I 100% refer anyone I know looking for a vet to Best Vet.
Bill Rucker
Jul 24, 2021
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Suzi Pfeiffer
Jun 13, 2021
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Rachael S.
Oct 09, 2020
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Kira Mikhayluts
Jul 15, 2020
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I was a client of this clinic for 15 years with my 3 dogs and always was happy but this year the situation change dramatically The front desk just rude and prices for service got rased twice They wouldn't give u any notification about the new prices and you can't check it on a web site because it simply doesn't work u come to appt and clinic just… simply charge u twice compare what u pay last year and when you ask why reception tell in a rude manner that it is a new price I think after 15 years of being a loyal customer I deserve at least notification about changes in the price list (simple
Betsy R.
Jul 15, 2020
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Don't judge a book by its cover! This place may be nestled in between a couple of businesses in a small strip center, but this is seriously the best vet I've taken my dog too! My 9 yr old chow mix was diagnosed with a pyometra on a Friday night at an emergency vet (unfortunately best vet is closed on the weekend) and they quoted me $3,000-$4,000 for the surgery. I didn't have that kind of money just sitting around so I kept her there overnight ($560) and took her to another vet who agreed to do the surgery for ~$1700. Long story short her blood platelets were too low to perform the
Amanda W.
Jul 06, 2020
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Writing this review because although I've been a loyal supporter to best vet for years. I am finally contemplating leaving. I love the doctors and think they are very helpful but I think this place is too short staffed/unable to handle its current customers. I can't remember when my last appointment was actually on time. every time I show up to a appointment, I sit in the lobby waiting at least 1 hour for my scheduled appointments. A simple check up becomes 3 hours long at times. Taking away from the option to schedule anything else that day. The excuse is always that they're short
Sue H.
Jun 08, 2020
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Erica K.
May 29, 2020
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AFTER SEVERAL YEARS HERE WE ARE LEAVING: The staff here is fabulous and they all show how much they care about peoples pets the male doctor I feel brushed me off. My cat had an odd bump on the back of his head. I brought him in a second time because it had grown and the doctor reluctantly biopsied it. They let me know iT was benign and didnt have to be removed. Several weeks later I scheduled for a follow up because it had grown significantly and was crusty and oozing. The doctor seemed annoyed and frustrated that I was back and said it doesnt need to come off but if I want it to come off then
Elizabeth B.
May 16, 2020
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The best vet I've ever had! Staff is amazing and always do their best to accommodate me when I need to make an appointment. Always give you options on how you want to proceed. Staff is great with my moody calico who only likes things her way. My other cat is a frequent visitor but is always well taken care of!
Grace H.
Feb 09, 2020
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Jenn Flores Bono
Jan 29, 2020
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Monique A.
Oct 07, 2019
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Vanessa Pereira
Feb 24, 2019
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I brought my 15-year-old Chihuahua in to get it a growth removed from his foot. Something was done incorrectly during that procedure by the doctor. My dog’s circulation was cut off to his foot, and his foot began to turn black. I brought my dog in to be euthanized, knowing that the doctors “opinion” was amputation. He was an older dog and that… did not seem like a humane option. To let a blind, aging dog receive an amputation. NO. But instead I was talked into the amputation and out of the euthanasia by the doctor. I was made to feel like I was being selfish by not offering
Courtney B.
Sep 11, 2018
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Mollie Miller Puckett
Jun 27, 2018
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Jocelyn Lopez
Mar 29, 2018
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Annette Cupp
Mar 20, 2018
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The people that work there are very dynamic, professional, comforting & knowledgeable. We went initially for the prices and expected the trade off to be bad or mediocre service, but it has been great and we have been several times - including a surgery on our dog's leg. They seem to genuinely care about animals and make sure the "parents" can afford the treatment! The surgery costs us about 25% of other estimates, with no hidden charges and the follow up care was awesome!
