Tri-City Auto Care Tire Pros is a family-owned auto repair facility in Durham, NC. We have been serving the community since 1989. With over 100 years of combined experience, our team is committed to providing honest, quality service and repair for all your automotive needs. The most important aspect of our business is trust.
It is our goal to have 100% customer satisfaction in regards to quality, friendliness, and time to completion, and we hope to discover new ways to exceed the expectations of our clients. The mission and commitment at Tri-City Auto Care Tire Pros is to provide high quality, convenient and comprehensive automotive service and repair.
It is our goal to have 100% customer satisfaction in regards to quality, friendliness, and time to completion, and we hope to discover new ways to exceed the expectations of our clients. The mission and commitment at Tri-City Auto Care Tire Pros is to provide high quality, convenient and comprehensive automotive service and repair.
Services
No one makes tires like MICHELIN. That's because MICHELIN recognizes that you need it all from your tires - safety, a comfortable ride, fuel efficiency, grip and control, toughness, and more. Safe, everyday driving demands it. Many of those performances naturally compete, and increasing one tends to decrease another.
Passion, pride and performance are BFGoodrich values that have stood the test of time. As a maker of superior performance tires, we're proud to say we've been passionately performance-driven since the beginning. It's what led us on the pursuit of creating truck tires tough enough to tackle some of roughest terrain on the planet, yet still maintain excellent road manners.
It's no wonder Uniroyal has been a success since 1892-we know the business, and know what drivers need. No matter what type of vehicle you drive, Uniroyal is sure to have a durable, affordable tire for your vehicle and driving preferences. The affordable SUV, CUV and light truck tire with the perfect combination of durability, long-lasting wear and all-season performance.
Your tires are the only part of your vehicle that connects it with the road and are responsible for safety, comfort, mobility, and fuel economy. Proper tire care and maintenance are, therefore, very necessary to ensure your tires stay effective. This care and maintenance can be easily done by your personal attention and with the help of our professional experts at Tri-City Auto Care Tire Pros.
When you purchase new commercial tires, you have an opportunity to improve fleet handling and fuel economy while cutting operation costs. Tri-City Auto Care Tire Pros stocks the latest commercial tires from major brands, making it easy to get the exact tire you need in the size you need it. Tire technology is always evolving, and our inventory is diverse to make shopping a quick and convenient process.
Reviews (20)
Lucy Sayre
Dec 28, 2021
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Daniel Staub
Dec 27, 2021
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Cindy Owens
Dec 08, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Highly recommend Tri-City. Super friendly and helpful. I was in and out in just a little over an hour. No up-selling of services not needed - in fact, was told my car needed less work than I thought. So refreshing! I will be a devoted customer from now on.
Service:Â General repairs & maintenance
Highly recommend Tri-City. Super friendly and helpful. I was in and out in just a little over an hour. No up-selling of services not needed - in fact, was told my car needed less work than I thought. So refreshing! I will be a devoted customer from now on.
Service:Â General repairs & maintenance
Onyechi Onyekan
Nov 29, 2021
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Francesca Hansell
Nov 29, 2021
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Kerry Zasoski
Nov 24, 2021
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Positive: Professionalism, Punctuality, Quality
They are so nice and always professional! Have saved me quickly when I had car troubles multiple times- definitely will come here for as long as I live in Durham! Ryan and Jennifer are both really nice and helpful too.
Services: Check engine light diagnostic, General repairs & maintenance
They are so nice and always professional! Have saved me quickly when I had car troubles multiple times- definitely will come here for as long as I live in Durham! Ryan and Jennifer are both really nice and helpful too.
Services: Check engine light diagnostic, General repairs & maintenance
Brandi Robinson
Nov 14, 2021
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Michael Newport
Nov 13, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Tri City Auto was amazing! I called on a Sunday afternoon after having issues with my car (knowing they were closed) and they called me the very first thing Monday morning and I had my car in their shop immediately. They were extremely helpful and addressed the issue the same day. Couldn’t be happier with their service!
Service:Â Battery
Tri City Auto was amazing! I called on a Sunday afternoon after having issues with my car (knowing they were closed) and they called me the very first thing Monday morning and I had my car in their shop immediately. They were extremely helpful and addressed the issue the same day. Couldn’t be happier with their service!
Service:Â Battery
Brad Estrada
Nov 07, 2021
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Tri-City auto is great. After buying a brand used car, they offered me a peace-of-mind service that looked over the entire vehicle, before just doing service to ensure we weren't doing any service that has already been done. It was a great feeling they weren't out to just try and take my money. I will definitely be using tri-city for my future repairs . Thank you tri-city team!
Dave Kinney
Aug 21, 2021
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Erik V.
Aug 17, 2021
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I got my car serviced here and ever since then it hasn't been running right. I called and tried to take it back in to get it looked at again and see if they would stand on there 24,000 mile 24 month warranty they offer and they refused to look at it. Stating that their job was to only get it running not fully repair it.
Jason L.
Mar 31, 2021
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Precious D.
Aug 09, 2019
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I am a college student far from home. When I start hearing a funny sound from my car I immediately called my mom. I started calling shops and she was on the other line finding shops as well. Shops were telling me $400 for breaks and that was just for the front. My mom spoke with Ryan who told her for me to bring in my car and drop it off and he would let me get a loaner car while he found the problem. Ryan found the problem along with other things that I needed and my mom felt he was so genuine that she wanted me to let them do it all. I can say I have FINALLY found an auto shop in Durham that
Greg N.
Apr 05, 2018
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I brought by 2012 Acura MDX to Ken at Tri-City for a second opinion after my Acura dealer told me I needed to replace my Variable Stability Assist (VSA) Control unit at an estimated cost of $2,756 to resolve my poor breaking issue. The dealer had previously worked on it two months prior for the same issue and they had flushed the break fluid and it was better but deteriorated over the next month.
Tri-city fixed the problem for $129 by power bleeding the breaks and even gave me a loaner for the few hours they had it. Ken told me that the old school technic of break bleeding is insufficient
Tri-city fixed the problem for $129 by power bleeding the breaks and even gave me a loaner for the few hours they had it. Ken told me that the old school technic of break bleeding is insufficient
Kasey M.
Apr 19, 2017
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Laura S.
Feb 11, 2017
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A belated but well-deserved 5-star review for Tri-City Auto Care. I couldn't have been happier with the service I received. I had driven from Pittsburgh to Durham for a job interview; on the day of my interview, something went terribly wrong with my car brakes, and while I managed to coast the car back from the interview to my motel, I knew I wouldn't be able to drive the 8+ hours back to Pittsburgh the next day. I found Tri-City on Yelp and sent them an email, but it was after 5:30p and I was worried I wouldn't get a response.
Much to my (pleasant) surprise, Rhonda responded right
Much to my (pleasant) surprise, Rhonda responded right
Elly W.
Aug 30, 2016
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Overall excellent experience with Tri-City Auto Care. I liked being able to make a reservation online when I usually can't steal a break to call during the day. I received the email confirmation within a day.
The front desk man (Ken) was very friendly. He carefully double checked with my requests at the time of check-in. Tony called me ~1.5 hours after dropping off my car to offer details of what they found and gave a quote for suggested work done. When I showed up to pay I was charged exactly as quoted. No pushy sales and no hidden charges. When I double checked their quote price online
The front desk man (Ken) was very friendly. He carefully double checked with my requests at the time of check-in. Tony called me ~1.5 hours after dropping off my car to offer details of what they found and gave a quote for suggested work done. When I showed up to pay I was charged exactly as quoted. No pushy sales and no hidden charges. When I double checked their quote price online
Daniel J.
Jul 09, 2015
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They have always been very friendly. They treat me like I'm their only customer but I can see they have a ton of work going on. One time they gave me a complimentary ride home instead of making me wait. Prices have always been fair and I constantly learn new ways that they are offering customer service. Free WiFi, free snacks, kids play room, TV.
Leah S.
Oct 27, 2014
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Josh R.
Oct 31, 2012
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So difficult to find a car place that works with your needs. Luckily for me, I stumbled across this one today on Google. I was in need of an alignment and each shop I took it to told me that they had a first come, first serve policy and it would be a stretch to get it done by the end of the day. Since I don't have any alternative form of transportation, that would mean either waiting at a service station for 4+ hours, or having to get there at the crack of dawn to be the first person there.
Then I called Tri-City Auto and they were running a special, $69.95 for an alignment (the same
Then I called Tri-City Auto and they were running a special, $69.95 for an alignment (the same
